Job summary
The Pharmacy Delivery Support role is responsible for the safe, timely, and secure transportation of medicines and healthcare-related items across designated Trust sites and patient homes. Operating within a defined delivery area, the post holder ensures accurate delivery and collection of prescriptions and pharmacy items from key locations including Stratford-Upon-Avon Hospital, Warwick Hospital, George Eliot Hospital, Rugby St Cross, and University Hospital Coventry and Warwickshire.
Main duties of the job
To ensure the safe, timely, and secure transportation of medicines, prescriptions, and healthcare-related items across Trust sites and patient homes. The role supports daily pharmacy operations, ensuring patients receive their medication whilst adhering to handling protocols, maintaining vehicle standards, and upholding safety regulations.
The post holder will complete administrative duties related to delivery documentation, incident reporting, and compliance with training requirements. The post holder will be expected to delivery within a defined area to successful carry out the role and meet the operational needs of the service.
About us
SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick, Stratford upon Avon, George Eliot, University Hospital of Coventry and Warwickshire and St Cross (Rugby) hospitals; estates and facilities management at Warwick, Stratford upon Avon and Ellen Badger hospitals, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.
Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.
There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.
A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.
There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.
Job description
Job responsibilities
Safe and Timely Delivery of Medicines
Ensure accurate and prompt delivery of prescriptions and pharmacy items to patients and healthcare sites. Deliver and collect daily items from Stratford-Upon-Avon Hospital, Warwick Hospital, George Elliot Hospital, Rugby St Cross and University Hospital Coventry and Warwickshire.
Maintain temperature control and handling protocols for fragile or hazardous medicines.
Adhoc requirement to transport other items to the above-mentioned sites within reasonable request.
Vehicle Maintenance and Compliance
Conduct daily vehicle checks and maintain cleanliness and operational readiness.
Adhere to policies, including the Drivers Handbook and Workplace Transport Policy.
Spillage and Hazardous Substance Management
Carry and maintain a spill kit at all times.
Attend and comply with spillage training and COSHH guidelines.
Record Keeping and Documentation
Maintain accurate delivery logs and incident reports.
Ensure proper documentation for possession and transfer of medicines.
Communication and Coordination
Liaise effectively with pharmacy staff, patients, and other departments.
Report delays, incidents, or issues promptly to line managers.
Security and Confidentiality
Follow procedures for secure transport and storage of medicines.
Uphold patient confidentiality and data protection standards.
Training and Compliance
Complete mandatory training including driver safety, spillage response, and medicine handling.
Stay updated with Company policies and procedures.
Health and Safety
Follow all health and safety regulations, including infection control and safeguarding.
Report any accidents, near misses, or unsafe conditions.
Job description
Job responsibilities
Safe and Timely Delivery of Medicines
Ensure accurate and prompt delivery of prescriptions and pharmacy items to patients and healthcare sites. Deliver and collect daily items from Stratford-Upon-Avon Hospital, Warwick Hospital, George Elliot Hospital, Rugby St Cross and University Hospital Coventry and Warwickshire.
Maintain temperature control and handling protocols for fragile or hazardous medicines.
Adhoc requirement to transport other items to the above-mentioned sites within reasonable request.
Vehicle Maintenance and Compliance
Conduct daily vehicle checks and maintain cleanliness and operational readiness.
Adhere to policies, including the Drivers Handbook and Workplace Transport Policy.
Spillage and Hazardous Substance Management
Carry and maintain a spill kit at all times.
Attend and comply with spillage training and COSHH guidelines.
Record Keeping and Documentation
Maintain accurate delivery logs and incident reports.
Ensure proper documentation for possession and transfer of medicines.
Communication and Coordination
Liaise effectively with pharmacy staff, patients, and other departments.
Report delays, incidents, or issues promptly to line managers.
Security and Confidentiality
Follow procedures for secure transport and storage of medicines.
Uphold patient confidentiality and data protection standards.
Training and Compliance
Complete mandatory training including driver safety, spillage response, and medicine handling.
Stay updated with Company policies and procedures.
Health and Safety
Follow all health and safety regulations, including infection control and safeguarding.
Report any accidents, near misses, or unsafe conditions.
Person Specification
Qualifications
Essential
- Full, clean UK driving licence
Experience
Essential
- Experience in a delivery or driving role
- Experience handling confidential or sensitive items
Desirable
- Experience working within the NHS or healthcare setting
- Experience transporting medicines or hazardous substances
Skills
Essential
- Basic understanding of vehicle maintenance and safety checks
- Knowledge of confidentiality protocols
Desirable
- Understanding of pharmacy operations and medicine handling
- Awareness of COSHH regulations and spillage procedures
Personal Qualities
Essential
- Good Communication and interpersonal skills
- Ability to follow procedures and maintain accurate records
- Time management and route planning skills
Other
Essential
- Reliable and punctual
- Professional and courteous manner
- Able to work independently
- Flexible and adaptable to change
- Physically fit - able to life and move boxes and cages
- Medically fit to drive
Person Specification
Qualifications
Essential
- Full, clean UK driving licence
Experience
Essential
- Experience in a delivery or driving role
- Experience handling confidential or sensitive items
Desirable
- Experience working within the NHS or healthcare setting
- Experience transporting medicines or hazardous substances
Skills
Essential
- Basic understanding of vehicle maintenance and safety checks
- Knowledge of confidentiality protocols
Desirable
- Understanding of pharmacy operations and medicine handling
- Awareness of COSHH regulations and spillage procedures
Personal Qualities
Essential
- Good Communication and interpersonal skills
- Ability to follow procedures and maintain accurate records
- Time management and route planning skills
Other
Essential
- Reliable and punctual
- Professional and courteous manner
- Able to work independently
- Flexible and adaptable to change
- Physically fit - able to life and move boxes and cages
- Medically fit to drive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
