SWFT Clinical Services Ltd

People & Organisational Development Manager

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Job summary

We are seeking a dedicated and proactive People and Organisational Development Manager to become part of our corporate function. Reporting directly to the Director of People and Organisational Development, the successful candidate will provide comprehensive People and Organisational Development leadership across the company, developing and implementing Organisational Development strategies and supporting staff engagement, organisational change and cultural transformation.

The ideal candidate will be self-motivated and pro-active in their attitude, with excellent communication and organisational skills. They will be passionate about collaborating with managers and staff to ensure our HR KPI's are kept on target and developing our employer branding, ensuring that their colleagues feel valued and supported in their roles.

The role will have a base within Warwickshire, but the company's flexible culture encourages agile and remote working.

Main duties of the job

Supporting the CEO and Director of People and Organisational Development, this role will provide People and Organisational Development leadership covering all stages of the employment life cycle across SWFTCS.

The role will have a particular focus on Organisation Development including organisational change, cultural transformation, staff engagement, EDI, staff wellbeing, employer branding, talent acquisition and management.

It will also support the management of Service Level Agreements of transactional and employee relations HR provision to ensure SWFT CS receives a timely, high-quality service.

About us

Working for your organisation

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Date posted

13 January 2025

Pay scheme

Other

Salary

£57,221 a year per annum

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

203-SWFTCS117

Job locations

Corporate S84630

Warwick

CV34 5BW

Job description

Job responsibilities

Organisational Development

Develop Organisational Development strategies and plans to support the delivery of SWFT CS business goals, identifying trends and new products/technology to engage and retain staff.

Gain insights to enhance leadership and organisation culture, identify bottlenecks and support development through analysis, feedback and recommendations for action.

Develop talent acquisition and management strategies to support excellent retention rates across the Company.

Taking an evidenced-based approach, design culture change interventions in alignment with the Companys strategy, providing tools, support and advice and guidance to managers around desired behaviours and role-modelling.

Support workforce performance management and KPIs across the Company, designing and implementing performance improvement initiatives (e.g. career pathways, competency frameworks and 360-degree feedback processes).

Implements strategic workforce planning initiatives and works with operational colleagues to build a plan to address any skills gaps.

Design and implement staff engagement approaches i.e. staff survey, staff forum, exit interviews and other feedback mechanisms, analyse output and feedback to the senior management team to drive continuous improvement.

Monitor trends and data related to organisation development using workforce analytics and qualitative data analysis, reporting insights and identifying opportunities in conjunction with the Director of People and Organisational Development.

Design and delivery of interventions to gain and/or improve accreditation status e.g. Disability Confident Employer, IIP, Inclusive Employers, Living Wage.

Provides professional expertise to supports and co-ordinate organisational change (TUPE, re-structures etc) and other transformation activity.

Leads of the development of the Companys employer branding and recruitment marketing.

Support formal and informal communications within the Company and support the Director of People and Organisational Development in the management of any associated SLAs.

Be flexible to support core HR functions as required.

Equality, Diversity, Inclusion (EDI) and Wellbeing

Foster a culture that is committed to, equality, diversity, and inclusivity based on an environment of trust, diagnosing underlying causes of inequalities, recommending and delivering organisation development strategies to address identified trends or issues.

Ensure that EDI is embedded across all aspects of the company and develop active commitment to the need to ensure equality of opportunity and the benefits of diversity. Ensure compliance with workforce equality and diversity legislation and equal pay reporting.

Lead the development, implementation and evaluation of initiatives, programmes and activities designed to enhance workplace health and wellbeing.

Policies and Procedures

Ensure that relevant statutory, regulatory and professional standards are wholly achieved in relation to People and

Organisational Development policies, processes and procedures, particularly in respect of safe employment, information governance and employment legislation.

Develop and manage the Company staff handbook and associated documents.

Review, update and communicate People/Payroll related processes and documents and recommend areas for development.

Work closely with the finance team to ensure the smooth running of payroll and transactional HR processes can be streamlined and improved where appropriate.

Reporting and SLA Management

Run reports and inform managers about outstanding annual leave, pay progression, appraisal and sickness absence triggers.

Maintain the KPI dashboard for the Our People section and prepare Board reports when necessary.

Support the Director of People and Organisational Development in the management of any People/HR related service level agreements.

Assist in the managing and procuring of commercial contracts for any people systems including the procurement and review of existing systems to ensure that they are fit for purpose.

Function as custodian of all highly sensitive organisational data held across our people systems, ensuring protections are in place for the staff information held.

Ensure all systems, processes, policies, and practices are compliant with best practice and requirements outlined by GDPR and other relevant legislation.