Job summary
Combat Stress seek an experienced Administrator to join our team in Northern Ireland, who are a small team of interdisciplinary professionals. The successful applicant will work as part of the administration team spanning across Northern Ireland and Scotland and will be assisting with all core administrative functions supporting the day to day smooth running of the operations side in the Belfast Hub.
Main duties of the job
General Overview of Role
* Admin support the Hub in providing administrative support related to Out-Patients Administration, Medical Secretarial Support and Treatment Centre Support.
* To work within a multi-disciplinary team and contribute to the administration support function for the management team and clinicians at the Hub.
* To contribute to the development of processes which increase efficiency and quality within the Hub.
* To provide an efficient, confidential and comprehensive administrative service as well as manage and coordinate waitlists, diaries and appointments.
About us
About us:
Combat Stress was established in 1919. We are the UK's leading charity for veterans' mental health. For a century, we've helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.
Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We're on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we're there to help tackle the past and to take on the future.
Job description
Job responsibilities
Values Framework
All staff are expected to know and understand the values of the organisation and uphold these values whilst at work.
TogetherFocusedBoldPersonal
General Overview of Role
Admin support the Hub in providing administrative support related to Out-Patients Administration, Medical Secretarial Support and Treatment Centre Support.To work within a multi-disciplinary team and contribute to the administration support function for the management team and clinicians at the Hub.To contribute to the development of processes which increase efficiency and quality within the Hub.To provide an efficient, confidential and comprehensive administrative service as well as manage and coordinate waitlists, diaries and appointments.
Job description
Job responsibilities
Values Framework
All staff are expected to know and understand the values of the organisation and uphold these values whilst at work.
TogetherFocusedBoldPersonal
General Overview of Role
Admin support the Hub in providing administrative support related to Out-Patients Administration, Medical Secretarial Support and Treatment Centre Support.To work within a multi-disciplinary team and contribute to the administration support function for the management team and clinicians at the Hub.To contribute to the development of processes which increase efficiency and quality within the Hub.To provide an efficient, confidential and comprehensive administrative service as well as manage and coordinate waitlists, diaries and appointments.
Person Specification
Qualifications
Essential
- * Good general educational background.
- * Experience in a health or social care setting.
Desirable
- * Qualification in Administration
Experience
Essential
- * Full range of IT skills using the Microsoft suite.
- * Good interpersonal skills.
- * Good analytical skills and ability to continually develop systems and processes.
- * Planning and organisational skills
- * Database experience
- * Minute taking experience
- * Ability to maintain confidentiality and compliance with General Data Protection Regulation requirements.
- * Strong team working skills
- * Well organised, and able to handle and progress a demanding workload to strict deadlines
- * Good numeracy and literacy skills
- * Keeping calm under pressure
- * Has a proactive 'can do' positive approach and is self-motivated and hands on
- * High level of attention to detail
- * Flexible approach to work to meet demands of the service and changing priorities
- * Experience in a health or social care sector
Desirable
- * Experience of using IAPTUS or other electronic health records system.
- * Experience in the charity or public sector
- * Knowledge of clinical terminology.
Person Specification
Qualifications
Essential
- * Good general educational background.
- * Experience in a health or social care setting.
Desirable
- * Qualification in Administration
Experience
Essential
- * Full range of IT skills using the Microsoft suite.
- * Good interpersonal skills.
- * Good analytical skills and ability to continually develop systems and processes.
- * Planning and organisational skills
- * Database experience
- * Minute taking experience
- * Ability to maintain confidentiality and compliance with General Data Protection Regulation requirements.
- * Strong team working skills
- * Well organised, and able to handle and progress a demanding workload to strict deadlines
- * Good numeracy and literacy skills
- * Keeping calm under pressure
- * Has a proactive 'can do' positive approach and is self-motivated and hands on
- * High level of attention to detail
- * Flexible approach to work to meet demands of the service and changing priorities
- * Experience in a health or social care sector
Desirable
- * Experience of using IAPTUS or other electronic health records system.
- * Experience in the charity or public sector
- * Knowledge of clinical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
