Job summary
Are you a clinician with telephony triage experience? We are looking for Urgent Care Practitioners to join our out of hours team. You will provide skilled and effective assessment of patients presenting clinical need through telephone consultation, using professional clinical judgement with the support of clinically based algorithms.
Main duties of the job
What will you be doing Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact. Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times. Escalating concerns / priority patients to the Clinical Coordinator / On-call teams Reviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services. Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe. Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms. What do you need Extensive experience in emergency health care settings Significant expertise in clinical triage Degree Clinical Practice Minimum 3 years post qualification experience Clinical Examination and Diagnostics Level 6 / 7or relevant telephony triage experience Experience of working in urgent care / primary care or similar setting
About us
About us Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff.We believe that primary healthcare should be accessible for everyone and arecommittedto delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, tosupportour communities.We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.
Details
Date posted
26 March 2026
Pay scheme
Other
Salary
£44,973 to £44,973 a year
Contract
Permanent
Working pattern
Full-time
Reference number
VP12FAFCE8
Job locations
Merseyside
L13 1FB
Employer details
Employer name
Primary Care 24
Address
Merseyside
L13 1FB
Employer's website
Employer contact details
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