Primary Care 24

Urgent Care Practitioner

The closing date is 18 January 2026

Job summary

Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact. Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times. Escalating concerns / priority patients to the Clinical Coordinator / On-call teams Reviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services. Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe. Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

Main duties of the job

Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact. Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times. Escalating concerns / priority patients to the Clinical Coordinator / On-call teams Reviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services. Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe. Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff.We believe that primary healthcare should be accessible for everyone and arecommittedto delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, tosupportour communities.We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Details

Date posted

19 December 2025

Pay scheme

Other

Salary

£44,973 to £44,973 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPEA30CED5

Job locations

Merseyside

L13 1FB


Job description

Job responsibilities

Are you a clinician with telephony triage experience? We are looking for Urgent Care Practitioners to join our out of hours team. You will provide skilled and effective assessment of patients presenting clinical need through telephone consultation, using professional clinical judgement with the support of clinically based algorithms.

Salary: £44,973.00 per annum, pro rata

Location: Wavertree Technology Park, with hybrid available

Shifts: Monday-Friday 6-hour shifts between the hours of 6pm-8am.

24/7 service over the weekend.

Contract: Full and Part time positions available

What will you be doing

  • Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact.
  • Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times.
  • Escalating concerns / priority patients to the Clinical Coordinator / On-call teams
  • Reviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services.
  • Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration
  • Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe.
  • Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

What do you need

  • Extensive experience in emergency health care settings
  • Significant expertise in clinical triage
  • Degree Clinical Practice
  • Minimum 3 years post qualification experience
  • Clinical Examination and Diagnostics Level 6 / 7or relevant telephony triage experience
  • Experience of working in urgent care / primary care or similar setting

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff.We believe that primary healthcare should be accessible for everyone and arecommittedto delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, tosupportour communities.We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

What's on Offer?

  • £44,973.00 per annum (pro rata)
  • Home working available once completed probationary period
  • 27 days annual leave (pro rata) previous NHS service will be taken into account.
  • NHS pension scheme
  • NHS car fleet scheme
  • NHS home electronics scheme
  • Cycle to work scheme
  • Eligible to apply for blue light card
  • Colleague wellbeing package - which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts.
  • Colleague events

Come join our proud team!

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Job description

Job responsibilities

Are you a clinician with telephony triage experience? We are looking for Urgent Care Practitioners to join our out of hours team. You will provide skilled and effective assessment of patients presenting clinical need through telephone consultation, using professional clinical judgement with the support of clinically based algorithms.

Salary: £44,973.00 per annum, pro rata

Location: Wavertree Technology Park, with hybrid available

Shifts: Monday-Friday 6-hour shifts between the hours of 6pm-8am.

24/7 service over the weekend.

Contract: Full and Part time positions available

What will you be doing

  • Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact.
  • Managing clinical demands incollaborationwith the Clinical Coordinator / Shift Manager to ensure delivery of safe care toagreedwaiting times.
  • Escalating concerns / priority patients to the Clinical Coordinator / On-call teams
  • Reviewing patients awaiting contact to provide oversight and minimise clinical risk byactivelyfiltering for potential signposting to more appropriate services.
  • Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration
  • Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe.
  • Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with thesupportof clinically based algorithms.

What do you need

  • Extensive experience in emergency health care settings
  • Significant expertise in clinical triage
  • Degree Clinical Practice
  • Minimum 3 years post qualification experience
  • Clinical Examination and Diagnostics Level 6 / 7or relevant telephony triage experience
  • Experience of working in urgent care / primary care or similar setting

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff.We believe that primary healthcare should be accessible for everyone and arecommittedto delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, tosupportour communities.We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

What's on Offer?

  • £44,973.00 per annum (pro rata)
  • Home working available once completed probationary period
  • 27 days annual leave (pro rata) previous NHS service will be taken into account.
  • NHS pension scheme
  • NHS car fleet scheme
  • NHS home electronics scheme
  • Cycle to work scheme
  • Eligible to apply for blue light card
  • Colleague wellbeing package - which includes a doctor line, access to Westfield rewards, wellbeing support and gym discounts.
  • Colleague events

Come join our proud team!

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care 24

Address

Merseyside

L13 1FB


Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care 24

Address

Merseyside

L13 1FB


Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Daniel Keane

VPEA30CED5.1286@vacancyposter.com

01512542553

Details

Date posted

19 December 2025

Pay scheme

Other

Salary

£44,973 to £44,973 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPEA30CED5

Job locations

Merseyside

L13 1FB


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