Job summary
What will you be doing Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact. Managing clinical demands in collaboration with the Clinical Coordinator / Shift Manager to ensure delivery of safe care to agreed waiting times. Escalating concerns / priority patients to the Clinical Coordinator / On-call teams Reviewing patients awaiting contact to provide oversight and minimise clinical risk by actively filtering for potential signposting to more appropriate services. Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe. Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with the support of clinically based algorithms.
Main duties of the job
What will you be doing Liaising with nominated medical / nursing leadership team to provide oversight and coordination of patients awaiting contact. Managing clinical demands in collaboration with the Clinical Coordinator / Shift Manager to ensure delivery of safe care to agreed waiting times. Escalating concerns / priority patients to the Clinical Coordinator / On-call teams Reviewing patients awaiting contact to provide oversight and minimise clinical risk by actively filtering for potential signposting to more appropriate services. Based around a Red Flag approach of triage, prioritise patients in line with the service escalation plans which include the elderly, palliative patients and those who have a risk of deterioration Apply clinical skills and reasoning to ensure patients are transferred safely between different clinical dispositions and signposted when required and safe clinically safe. Providing skilled and effective assessment of patients presenting clinical need, through telephone consultation, using professional clinical judgment with the support of clinically based algorithms.
About us
About us Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.
Details
Date posted
11 November 2025
Pay scheme
Other
Salary
£47,840 to £47,840 a year
Contract
Permanent
Working pattern
Part-time
Reference number
VP0FA15882
Job locations
Merseyside
L13 1FB
Employer details
Employer name
Primary Care 24
Address
Merseyside
L13 1FB
Employer's website
Employer contact details
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