Primary Care 24

Primary Care Receptionist

The closing date is 30 July 2025

Job summary

Primary Care Receptionist Do you have customer service and administration experience? We are looking for a Medical Receptionist who will provide the first point of contact for our patients and visitors. You will liaise patients, staff, healthcare professionals and outside agencies in a professional, calm and approachable manner. Part time: 11 hours over 2 days per week Salary: £7227.00 per Annum Location: Various Practices Including Litherland, Netherton Thornton and Maghull What will you be doing Provide a responsive, courteous, calm and efficient service, to enable and support patient care. Respond to circumstances with a positive and flexible approach. Open premises and complete security checks, ensure all clinical rooms are prepared at the beginning and end of each day and perform the closure procedure to set alarms and lock premises (as and when required) Ensure that all patients and visitors at reception are greeted professionally their arrival is logged into the clinical computer system to record attendance Deal with administrative queries and requests from patients that visit the practice, and via email referring these to the Primary Care Hub as appropriate Process any patient repeat prescription requests that are received by the Practice on the clinical system Ensure patient confidentiality at all times Provide operational support to the onsite clinical team Be familiar with and adhere to PC24 Standard Operating Procedures. Ensure all relevant information is communicated to incoming staff through a robust handover. Administrative duties, requiring attention to detail.

Main duties of the job

What do I need Excellent verbal and written communication skills. You will work as a team and independently. Good IT skills including all Microsoft package experience of EMIS is also desirable. About us Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

About us

Whats on offer? £7227.00 per annum, Permanent contract 11 hours per week. 27 days annual leave (pro rata) previous NHS service will be taken into account. NHS pension scheme NHS car fleet scheme NHS home electronics scheme Cycle to work scheme Eligible to apply for blue light card Colleague wellbeing package - which allows you to claim money back on optical, dental, private consultations and physiotherapy. Colleague events Come join our proud team This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£7,227 to £7,227 a year

Contract

Permanent

Working pattern

Part-time

Reference number

VP9750FF59

Job locations

Cluster One - 15 Sefton Road & Netherton Practice

L21 9HA


Job description

Job responsibilities

Primary Care Receptionist

Do you have customer service and administration experience? We are looking for a Medical Receptionist who will provide the first point of contact for our patients and visitors.You will liaise patients, staff, healthcare professionals and outside agencies in a professional, calm and approachable manner.

Part time: 11 hours over 2 days per week

Salary: £7,227.00 per Annum

Location: Various Practices Including Litherland, Netherton Thornton and Maghull

What will you be doing

  • Provide a responsive, courteous, calm and efficient service, to enable and support patient care.
  • Respond to circumstances with a positive and flexible approach.
  • Open premises and complete security checks, ensure all clinical rooms are prepared at the beginning and end of each day and perform the closure procedure to set alarms and lock premises (as and when required)
  • Ensure that all patients and visitors at reception are greeted professionally their arrival is logged into the clinical computer system to record attendance
  • Deal with administrative queries and requests from patients that visit the practice, and via email referring these to the Primary Care Hub as appropriate
  • Process any patient repeat prescription requests that are received by the Practice on the clinical system
  • Ensure patient confidentiality at all times
  • Provide operational support to the onsite clinical team
  • Be familiar with and adhere to PC24 Standard Operating Procedures.
  • Ensure all relevant information is communicated to incoming staff through a robust handover.
  • Administrative duties, requiring attention to detail.

What do I need

  • Excellent verbal and written communication skills.
  • You will work as a team and independently.
  • Good IT skills including all Microsoft package experience of EMIS is also desirable.

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Whats on offer?

  • £7227.00 per annum,
  • Permanent contract 11 hours per week.
  • 27 days annual leave (pro rata) previous NHS service will be taken into account.
  • NHS pension scheme
  • NHS car fleet scheme
  • NHS home electronics scheme
  • Cycle to work scheme
  • Eligible to apply for blue light card
  • Colleague wellbeing package - which allows you to claim money back on optical, dental, private consultations and physiotherapy.
  • Colleague events

Come join our proud team

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Job description

Job responsibilities

Primary Care Receptionist

Do you have customer service and administration experience? We are looking for a Medical Receptionist who will provide the first point of contact for our patients and visitors.You will liaise patients, staff, healthcare professionals and outside agencies in a professional, calm and approachable manner.

Part time: 11 hours over 2 days per week

Salary: £7,227.00 per Annum

Location: Various Practices Including Litherland, Netherton Thornton and Maghull

What will you be doing

  • Provide a responsive, courteous, calm and efficient service, to enable and support patient care.
  • Respond to circumstances with a positive and flexible approach.
  • Open premises and complete security checks, ensure all clinical rooms are prepared at the beginning and end of each day and perform the closure procedure to set alarms and lock premises (as and when required)
  • Ensure that all patients and visitors at reception are greeted professionally their arrival is logged into the clinical computer system to record attendance
  • Deal with administrative queries and requests from patients that visit the practice, and via email referring these to the Primary Care Hub as appropriate
  • Process any patient repeat prescription requests that are received by the Practice on the clinical system
  • Ensure patient confidentiality at all times
  • Provide operational support to the onsite clinical team
  • Be familiar with and adhere to PC24 Standard Operating Procedures.
  • Ensure all relevant information is communicated to incoming staff through a robust handover.
  • Administrative duties, requiring attention to detail.

What do I need

  • Excellent verbal and written communication skills.
  • You will work as a team and independently.
  • Good IT skills including all Microsoft package experience of EMIS is also desirable.

About us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

Whats on offer?

  • £7227.00 per annum,
  • Permanent contract 11 hours per week.
  • 27 days annual leave (pro rata) previous NHS service will be taken into account.
  • NHS pension scheme
  • NHS car fleet scheme
  • NHS home electronics scheme
  • Cycle to work scheme
  • Eligible to apply for blue light card
  • Colleague wellbeing package - which allows you to claim money back on optical, dental, private consultations and physiotherapy.
  • Colleague events

Come join our proud team

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care 24

Address

Cluster One - 15 Sefton Road & Netherton Practice

L21 9HA


Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care 24

Address

Cluster One - 15 Sefton Road & Netherton Practice

L21 9HA


Employer's website

https://primarycare24.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Lisa Crowley

VP9750FF59.1286@vacancyposter.com

01512542553

Details

Date posted

30 June 2025

Pay scheme

Other

Salary

£7,227 to £7,227 a year

Contract

Permanent

Working pattern

Part-time

Reference number

VP9750FF59

Job locations

Cluster One - 15 Sefton Road & Netherton Practice

L21 9HA


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