Job summary
Were seeking a highly organised and proactive HR Assistant to join our busy People Services team to ensure the smooth running of our People operations and contribute to a positive employee experience.
As an HR Assistant, you will support the HR Business Partner in providing a seamless service to our Business Development teams. Based on site at the Hospice in Milton Keynes, this is an exciting time to join us, as we grow our retail portfolio and support our fundraisers to secure vital funds for The Hospice.
Interview Date: 23 May 2025
Main duties of the job
What You Will Do:
Act as a first point of contact for routine HR queries, providing timely and accurate information to employees and managers
Support the onboarding and offboarding process
Maintain and update HR records and systems to ensure data accuracy and compliance with relevant legislation
Support the delivery of key HR processes, such as absence monitoring, performance reviews and policy updates
Build excellent relationships with colleagues, including those who work off-site in our shops and warehouses
Collaborate with the wider People team on projects and initiatives that make our culture even better!
What You Will Need:
Be an experienced HR administrator or assistant, with strong organisational skills and excellent attention to detail. With a minimum of two years experience in a similar role, you will have strong written and verbal communication skills and feel confident using HR systems and Microsoft Office.
You will work from our People Services office at the Hospice, but as you will regularly be visiting our shops and warehouse, you will be a confident driver with access to your own vehicle.
About us
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour, seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for peoples wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.
Why Join Us?
A Role with Purpose Be part of a team committed to continuous improvement and employee wellbeing.
Supportive & Caring Environment Work with passionate colleagues.
Great Benefits Package Including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
Perks & Extras Free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
For more information, please visit our website
Job description
Job responsibilities
Key Accountabilities:
1.
Responsibility for recruitment of paid roles up to and including
band C1, working with Line Managers to develop job descriptions and plan
recruitment activity. Draft and consider best placement for ads using social
media and job boards to achieve best return for spend, monitoring responses
and adjusting as needed throughout campaigns. Support the recruitment,
selection and on-boarding process for paid roles, working closely with the PS
Administrator to ensure all activity is dealt with in a professional and
timely manner. Participation in interviews as required.
2.
Responsible for the proactive induction of new starters; carry out
face-to-face induction visits, including at our shop locations, and ensure
new starters have a warm welcome, the tools they need, and can access
mandatory training. Trouble shoot any early issues identified and support
line managers with induction as needed. Ensure probationary reviews are
completed.
3.
Provision of advice as a first point of contact on general HR and
volunteer issues, with the ability to explain policies clearly and apply
these in the workplace; including absence management, leave,
maternity/paternity, pay queries and grievance & disciplinary matters,
referring more complex matters to the PS Business Partner. Support formal
processes, assisting the PS Business Partner by preparing correspondence,
packs and taking notes at investigation meetings or hearings as required.
4.
Build relationships with staff and volunteers across Business
Development, working with the Volunteer Coordinator, to visit all locations
through the course of the year and ensure good engagement.
5.
Maintain and update the HR database and associated spreadsheets for
Business Development, processing any contractual variations including the
provision of accurate and timely information for the monthly payroll.
6.
Support the VS Co-ordinator in the delivery of a proactive and
comprehensive volunteer offering including recruitment, on-boarding,
engagement, ongoing support and advice to Line Managers in the daily
management of volunteers and ensuring a positive volunteer experience,
working together particularly to support the opening of new shops.
7.
Under the direction of the PS Business Partner, review and update
existing policies to ensure compliance with statutory and CQC/CHKS
requirements. Undertake audits as required.
8.
Under the direction of the PS Business Partner, undertake ad-hoc PS
projects or specific work streams to support People initiatives.
Job description
Job responsibilities
Key Accountabilities:
1.
Responsibility for recruitment of paid roles up to and including
band C1, working with Line Managers to develop job descriptions and plan
recruitment activity. Draft and consider best placement for ads using social
media and job boards to achieve best return for spend, monitoring responses
and adjusting as needed throughout campaigns. Support the recruitment,
selection and on-boarding process for paid roles, working closely with the PS
Administrator to ensure all activity is dealt with in a professional and
timely manner. Participation in interviews as required.
2.
Responsible for the proactive induction of new starters; carry out
face-to-face induction visits, including at our shop locations, and ensure
new starters have a warm welcome, the tools they need, and can access
mandatory training. Trouble shoot any early issues identified and support
line managers with induction as needed. Ensure probationary reviews are
completed.
3.
Provision of advice as a first point of contact on general HR and
volunteer issues, with the ability to explain policies clearly and apply
these in the workplace; including absence management, leave,
maternity/paternity, pay queries and grievance & disciplinary matters,
referring more complex matters to the PS Business Partner. Support formal
processes, assisting the PS Business Partner by preparing correspondence,
packs and taking notes at investigation meetings or hearings as required.
4.
Build relationships with staff and volunteers across Business
Development, working with the Volunteer Coordinator, to visit all locations
through the course of the year and ensure good engagement.
5.
Maintain and update the HR database and associated spreadsheets for
Business Development, processing any contractual variations including the
provision of accurate and timely information for the monthly payroll.
6.
Support the VS Co-ordinator in the delivery of a proactive and
comprehensive volunteer offering including recruitment, on-boarding,
engagement, ongoing support and advice to Line Managers in the daily
management of volunteers and ensuring a positive volunteer experience,
working together particularly to support the opening of new shops.
7.
Under the direction of the PS Business Partner, review and update
existing policies to ensure compliance with statutory and CQC/CHKS
requirements. Undertake audits as required.
8.
Under the direction of the PS Business Partner, undertake ad-hoc PS
projects or specific work streams to support People initiatives.
Person Specification
Qualifications
Desirable
- Likely to hold CIPD level 3 qualification, or working towards. Generalist HR knowledge, awareness of standard employment law and data protection considerations.
Experience
Essential
- Two years experience in an HR role including delivering recruitment and selection.
- Experience of placing adverts using different media, job boards etc desirable.
- Good administrative and IT skills essential. Experience of using an HR database and supporting payroll changes desirable.
Desirable
- Working with volunteers advantageous.
Person Specification
Qualifications
Desirable
- Likely to hold CIPD level 3 qualification, or working towards. Generalist HR knowledge, awareness of standard employment law and data protection considerations.
Experience
Essential
- Two years experience in an HR role including delivering recruitment and selection.
- Experience of placing adverts using different media, job boards etc desirable.
- Good administrative and IT skills essential. Experience of using an HR database and supporting payroll changes desirable.
Desirable
- Working with volunteers advantageous.
