Job summary
Health Care
Assistant
Are you looking for a deeply rewarding role where you can truly make a
difference?
We are excited to offer an exceptional opportunity for a self-motivated
Health Care Assistant to join our dedicated In-Patient Unit (IPU) team. If
youre passionate about delivering the highest quality of care and are inspired
by working in a supportive, values-driven environment, we would love to hear
from you.
Main duties of the job
What Youll Do:
- Deliver personal, patient-centred care and report findings such as pressure areas and fluid balance to the Registered Nurse.
- Undertake observations, blood glucose monitoring, simple dressings, and venepuncture (where trained) under the direction of senior staff.
- Record all care and observations accurately using System One.
- Offer compassionate emotional support to patients and their families, including sitting with dying patients in the absence of loved ones.
- Support patient mobility using appropriate equipment, minimising risk and ensuring safe moving and handling practices.
- Observe and report any changes in a patients condition across physical, mental, emotional, and spiritual aspects.
What Youll Need:
- Hold a Care Certificate
- Have excellent communication and interpersonal skills
- Understand the palliative needs of patients and families
- Show empathy, compassion, and a commitment to high standards of care
- Can work flexibly across night shifts, weekends, and rotational schedules
- To be a team player who thrives in a values-led, supportive environment
About us
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist
palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who
have advanced disease, caring for people in our Inpatient Unit which
accommodates 15 patients and the local community. Our person centred care is
delivered with compassion and respect for peoples wishes.We have an
expanding Therapeutic & Wellbeing service offering Psychological Wellbeing,
Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated
Business Development teams and retail portfolio of shops raise vital funds to
deliver this care.
Why Join Us?
- A Role with
Purpose: Be part of a team delivering outstanding palliative care.
- Supportive &
Caring: Environment Work with passionate colleagues.
- Great Benefits
Package: Including 35 days' holiday, contributory pension scheme, enhanced
maternity/sick pay, and ongoing professional development.
-
Perks & Extras: Free on-site parking, subsidised catering, Blue
Light Card discounts (with membership), and an Employee Assistance Programme.
This appointment is
subject to an enhanced Disclosure and Barring Service check.
Interview Date: W/C 26 May 2025
Job description
Job responsibilities
- Provide patient centred personal care to patients, monitor any findings e.g. pressure areas, input and output and report to the Registered Nurse.
- Undertake patient observations, blood glucose levels, simple dressing, and venepuncture (as trained) as delegated by a senior member of the team.
- Ensure all care provided and observations are recorded on System One.
- Provide support to patients and their grieving families in emotionally challenging situations; sit and talk to patients and stay with dying patients when family or friends are unavailable.
- Support patients after death with last offices, ensuring patients and families wishes are supported. At all times maintaining the dignity and privacy of patients.
- Communicate and collaborate effectively across the wider multi-disciplinary team, patients, carers families and friends. Demonstrating compassion and empathy.
- Be proficient in monitoring and supporting patients mobility, using aids and equipment, reducing the risk of falls. Be proficient in the use of moving and handling equipment including specialist baths, beds and mattresses when the appropriate training has been given.
- Provide support for patients nutrition and hydration. Feed patients as required, distribute meals being mindful of patients physical & dietary requirements and food handling regulations; monitor record and report patients intake in the absence of the Ward Hostess. Ensure the Catering Team are made aware of any changes.
- Monitor the patients condition; report changes in the physical, mental emotional and spiritual condition to the registered nurses. Ensure infection control procedures are adhered to at all times.
- Maintain a safe, tidy and organised working environment. Monitoring stock levels and reporting ordering requirements as soon as identified.
- Participate in quality initiatives through active engagement as a champion and as audit as requested. Actively support service development. Report incidents or concerns in a timely matter using the Hospice incident reporting system.
- Proactively support our Hostesses and Patient Care Support colleagues (staff and volunteers) offering assistance and guidance as required.
- Take responsibility to ensure your mandatory training is up to date. Demonstrate clinical competency in line with the Hospice competency framework. Engage in supervision to reflect, enhance skills and emotional intelligence.
Job description
Job responsibilities
- Provide patient centred personal care to patients, monitor any findings e.g. pressure areas, input and output and report to the Registered Nurse.
- Undertake patient observations, blood glucose levels, simple dressing, and venepuncture (as trained) as delegated by a senior member of the team.
- Ensure all care provided and observations are recorded on System One.
- Provide support to patients and their grieving families in emotionally challenging situations; sit and talk to patients and stay with dying patients when family or friends are unavailable.
- Support patients after death with last offices, ensuring patients and families wishes are supported. At all times maintaining the dignity and privacy of patients.
- Communicate and collaborate effectively across the wider multi-disciplinary team, patients, carers families and friends. Demonstrating compassion and empathy.
- Be proficient in monitoring and supporting patients mobility, using aids and equipment, reducing the risk of falls. Be proficient in the use of moving and handling equipment including specialist baths, beds and mattresses when the appropriate training has been given.
- Provide support for patients nutrition and hydration. Feed patients as required, distribute meals being mindful of patients physical & dietary requirements and food handling regulations; monitor record and report patients intake in the absence of the Ward Hostess. Ensure the Catering Team are made aware of any changes.
- Monitor the patients condition; report changes in the physical, mental emotional and spiritual condition to the registered nurses. Ensure infection control procedures are adhered to at all times.
- Maintain a safe, tidy and organised working environment. Monitoring stock levels and reporting ordering requirements as soon as identified.
- Participate in quality initiatives through active engagement as a champion and as audit as requested. Actively support service development. Report incidents or concerns in a timely matter using the Hospice incident reporting system.
- Proactively support our Hostesses and Patient Care Support colleagues (staff and volunteers) offering assistance and guidance as required.
- Take responsibility to ensure your mandatory training is up to date. Demonstrate clinical competency in line with the Hospice competency framework. Engage in supervision to reflect, enhance skills and emotional intelligence.
Person Specification
Qualifications
Essential
Experience
Essential
- Have excellent communication and interpersonal skills.
- Understand the palliative needs of patients and families.
- Show empathy, compassion, and a commitment to high standards of care.
- Can work flexibly across night shifts, weekends, and rotational schedules.
- To be a team player who thrives in a values-led, supportive environment.
Person Specification
Qualifications
Essential
Experience
Essential
- Have excellent communication and interpersonal skills.
- Understand the palliative needs of patients and families.
- Show empathy, compassion, and a commitment to high standards of care.
- Can work flexibly across night shifts, weekends, and rotational schedules.
- To be a team player who thrives in a values-led, supportive environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
