Keech Hospice Care

Conference and Training Administrator

The closing date is 14 December 2025

Job summary

Starting salary £19,413 per annum (FTE £24,267) with room to develop and progress through the pay grade banding up to £19,898 per annum (FTE £24,873). Keech Hospice are recruiting for an experienced Administrator to join our Education team. This role is key to ensuring the smooth running of the conference facilities and events, as well as providing administrative support to the team.

Main duties of the job

Co-ordinate and administer the conference facilities and bookable meeting spaces Be the main point of contact for conference facilities, greeting users and facilitating events Support internal and external educational activities Undertake general administration for the education team Promoting conference opportunities to generate income Using and training others on conference room technology

About us

Keech Hospice provides free specialist palliative and end of life care for people of all ages. We support adults in Bedfordshire. Children and their families in Bedfordshire, Hertfordshire, and Milton Keynes. At home, in hospice, or wherever were needed. As a teaching hospice, our exceptional people, training, and facilities are helping local communities to live and die well.

Details

Date posted

03 December 2025

Pay scheme

Other

Salary

£19,413 a year

Contract

Permanent

Working pattern

Part-time

Reference number

KEE1159786

Job locations

Keech Hospice

Great Bramingham Lane

Streatley

LU3 3NT


Job description

Job responsibilities

Manage a high quality, customer focused conference and meeting room service

Be the central point for internal meeting room requests, utilising hospice meetings rooms to maximise use of space and coordinate the bookings of external meeting and conference rooms as required

Liaise with external organisations and individuals, respond to enquiries, secure bookings and ensure all suitable requirements are agreed and confirmed in writing

Set up and re-set the conference and meeting rooms in a timely fashion.

Set up refreshments for events and liaise with the Catering team on catering orders for events.

Schedule, manage and be the main point of contact for all conference bookings for internal and external clients (including catering, audio visual equipment and other requirements as needed)

Have an awareness of all technology in the conference rooms, how to use it and be able to train others

Complete regular housekeeping checks throughout the Conference rooms to deliver a seamless experience to all internal and external users. This includes ordering supplies and maintaining the conference kitchen area

Be the first point of contact for all room issues, providing timely response and coordination of remedial work

Evaluate users experience of the room use and training and act on any feedback

Advise internal and external users on conference and meeting room availability and suitability by using a Booking System Provide general administrative support to the Education team. This will include but is not limited to; full administration of educational events, mandatory training, student placements, work experience students and ad hoc support requests from the team.

Work closely with the Library and Learning Resources Co-ordinator to support internal and external education and training events (virtual and face to face); setting the room up, tea and coffee availability, meeting trainers/presenters when they arrive, providing administrative support for online educational events.

Work with the Education team to organise and book meeting rooms and venues for education and training events (for education delivered internally and externally).

Provide administrative support for Project ECHO.

Provide administrative support for cross-organisational groups as required.

Job description

Job responsibilities

Manage a high quality, customer focused conference and meeting room service

Be the central point for internal meeting room requests, utilising hospice meetings rooms to maximise use of space and coordinate the bookings of external meeting and conference rooms as required

Liaise with external organisations and individuals, respond to enquiries, secure bookings and ensure all suitable requirements are agreed and confirmed in writing

Set up and re-set the conference and meeting rooms in a timely fashion.

Set up refreshments for events and liaise with the Catering team on catering orders for events.

Schedule, manage and be the main point of contact for all conference bookings for internal and external clients (including catering, audio visual equipment and other requirements as needed)

Have an awareness of all technology in the conference rooms, how to use it and be able to train others

Complete regular housekeeping checks throughout the Conference rooms to deliver a seamless experience to all internal and external users. This includes ordering supplies and maintaining the conference kitchen area

Be the first point of contact for all room issues, providing timely response and coordination of remedial work

Evaluate users experience of the room use and training and act on any feedback

Advise internal and external users on conference and meeting room availability and suitability by using a Booking System Provide general administrative support to the Education team. This will include but is not limited to; full administration of educational events, mandatory training, student placements, work experience students and ad hoc support requests from the team.

Work closely with the Library and Learning Resources Co-ordinator to support internal and external education and training events (virtual and face to face); setting the room up, tea and coffee availability, meeting trainers/presenters when they arrive, providing administrative support for online educational events.

Work with the Education team to organise and book meeting rooms and venues for education and training events (for education delivered internally and externally).

Provide administrative support for Project ECHO.

Provide administrative support for cross-organisational groups as required.

Person Specification

Qualifications

Essential

  • Excellent level of Education including English and Maths
  • IT Qualification or equivalent

Experience

Essential

  • Extensive experience in an administrative role
  • Experience of working with databases
  • Diary Management using Outlook or similar package
  • Previous customer service experience

Desirable

  • Previous experience in working with volunteers
  • Previous experience of marketing

Additional Criteria

Essential

  • Excellent Microsoft Office skills, including word, email and excel

Desirable

  • Knowledge of the Hospice
Person Specification

Qualifications

Essential

  • Excellent level of Education including English and Maths
  • IT Qualification or equivalent

Experience

Essential

  • Extensive experience in an administrative role
  • Experience of working with databases
  • Diary Management using Outlook or similar package
  • Previous customer service experience

Desirable

  • Previous experience in working with volunteers
  • Previous experience of marketing

Additional Criteria

Essential

  • Excellent Microsoft Office skills, including word, email and excel

Desirable

  • Knowledge of the Hospice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keech Hospice Care

Address

Keech Hospice

Great Bramingham Lane

Streatley

LU3 3NT


Employer's website

https://www.keech.org.uk/ (Opens in a new tab)

Employer details

Employer name

Keech Hospice Care

Address

Keech Hospice

Great Bramingham Lane

Streatley

LU3 3NT


Employer's website

https://www.keech.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Advisor (Recruitment)

Louise Lamerton

recruitment@keech.org.uk

01582497879

Details

Date posted

03 December 2025

Pay scheme

Other

Salary

£19,413 a year

Contract

Permanent

Working pattern

Part-time

Reference number

KEE1159786

Job locations

Keech Hospice

Great Bramingham Lane

Streatley

LU3 3NT


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