Project Officer IT

Job description

Job responsibilities

Support the delivery of IT requirements for RHA projects and new services as directed by the Office Manager

To support the RHA IT (inc. telephony) inventory and asset register ensuring that they are accurate

To support the Office Manager with contract arrangements with IT partners such as GMSS and Virgin

Supporting the leads for the various operational and project work streams such that they have clear responsibilities, priorities and timescales and work coherently to deliver against milestones

To develop and maintain implementation plans for specific projects/workstreams

Within the limits of delegated responsibility, formulating and adjusting plans to respond to emergent issues

Supporting the planning and implementation new ways of working

Attend all IT related meetings

Ensuring procedures and policies are followed

Developing reports, data and letters with the support of the Office and Corporate manger

Contributing to communication/briefings.

To monitor project/workstream progress/performance ensuring that all planned activities/products are completed/delivered on time

To keep abreast of developments in new technology and its implementation in order to follow best practice

Act as a main point of contact for RHA on set projects/workstreams, providing advice and support to key internal and external stakeholders, monitoring day-to-day project operational matters.

Communicate effectively and maintain productive working relationships between RHA, GMSS, member practices and wider stakeholders.

Person Specification

Analytical Skills

Essential

• Ability to analyse complex issues where material is conflicting and drawn from multiple sources.
• Capable of acting upon incomplete
• information, using experience to make inferences and decision making
• Numerate and able to understand complex financial issues combined with deep analytical skills
• Experience of setting up and implementing internal processes and procedures

Communication Skills

Essential

• Ability to prepare and produce accurate and information communications for dissemination to stakeholders
• Creating and giving presentations to a varied group of internal and external stakeholders
• Maintaining confidentiality

Planning Skills

Essential

• Demonstrated capability to plan identified projects over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of setting up and implementing internal processes and procedures.

General

Essential

• Ability to deal with a number of tasks simultaneously
• Take responsibility for the telephone systems and mobile telephones
• Liaise and work with third party providers
• Be responsible for all IT logs
• Manage all RHSs assets
• Manage the Primary Care Networks assets
• Manage the IT Portal
• Keep an inventory of equipment
• Support various IT projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rochdale Health Alliance

Address

The Old Post Office

No 2 The Esplanade

Rochdale

Greater Manchester

OL16 1AE

Employer's website

https://rochdalehealthalliance.co.uk/ (Opens in a new tab)