Job summary
RHA has an exciting
opportunity for an experienced and driven individual to join our organisation
to support our local primary care networks and take on the role of Primary Care
Network Business Support Officer.
The post
holder will be a key member of the team and the role will include supporting our
member practices to deliver the strategic and operational aims of the PCN.
Main duties of the job
Job Summary
To play a pivotal
role in the delivery of high quality primary health care within the Primary
Care Network (PCN).
Support the PCN
Clinical Director and the member practices to ensure the smooth running of the
PCN.
To support the day
to day management of the PCN.
To support the
production of performance and quality reports within the PCN and other Network
initiatives, liaising with other stakeholders as required.
About us
Rochdale Health Alliance is a GP federation, which is a group of general practices forming an organisational entity and working together, within the local health economy and share responsibility for the delivery of high quality, NHS patient-focussed services for its communities.
GP practices across the Rochdale borough, who have historically worked independently, have come together to work in a federated model to improve healthcare across the Heywood, Middleton and Rochdale (HMR) neighbourhoods.
Rochdale Health Alliance (RHA) was established in 2016, byGP practicesfrom across the Rochdale Borough, to streamline the way in which services are delivered and to contribute to the development of the wider health and social care provision across the Borough.
Retaining their own identity and autonomy, general practitioner (GP) practices will work together and support community and hospital services, including the public and voluntary sector, to ensure healthcare is coordinated for the residents of the Rochdale borough.
Job description
Job responsibilities
Key Responsibilities and Duties:
First point of
contact for PCN Practice Managers regarding delivery of PCN projects/schemes.
Co-ordinate the
delivery of enhanced services and other service submissions on behalf of the
PCN.
Support the induction
of new PCN staff.
Management and
administrative support of monthly meetings, including organising and taking
minutes.
Management/Co-ordination
of the ARRS Rota for PCN staff
Recording and
management of holiday and sickness of PCN staff.
Provide project management
support for new and existing opportunities
Finance:
To monitor and check
the accuracy of submissions for Enhanced Services on behalf of the PCN and
ensure that all claims are submitted on a monthly and quarterly basis and
payment made and received.
Liaise with the RHA
Finance team to monitor PCN expenditure and identifying significant deviations
from plan.
Organisational:
To oversee the
administration of PCN.
Support the PCN
Clinical Director to develop strategic and operational planning processes to
support the PCNs objectives.
Support PCN Clinical
Director with writing business and development plans as required.
IM&T
Ensure PCNs compliance with the GDPR and FOI along
with other relevant legislation and professional information management standards
such as GMC/BMA and LMC guidance.
Welfare:
Organise PCN events
Working
Relationships: to work as a flexible member of the PCN, providing support to
other team members when necessary.
To take an active
role in the development and embedding of PCNs culture, values and reputation
as providers of high-quality services.
Encourage supporting
staff to collaborate through sharing information and intelligence across
different activities.
Job description
Job responsibilities
Key Responsibilities and Duties:
First point of
contact for PCN Practice Managers regarding delivery of PCN projects/schemes.
Co-ordinate the
delivery of enhanced services and other service submissions on behalf of the
PCN.
Support the induction
of new PCN staff.
Management and
administrative support of monthly meetings, including organising and taking
minutes.
Management/Co-ordination
of the ARRS Rota for PCN staff
Recording and
management of holiday and sickness of PCN staff.
Provide project management
support for new and existing opportunities
Finance:
To monitor and check
the accuracy of submissions for Enhanced Services on behalf of the PCN and
ensure that all claims are submitted on a monthly and quarterly basis and
payment made and received.
Liaise with the RHA
Finance team to monitor PCN expenditure and identifying significant deviations
from plan.
Organisational:
To oversee the
administration of PCN.
Support the PCN
Clinical Director to develop strategic and operational planning processes to
support the PCNs objectives.
Support PCN Clinical
Director with writing business and development plans as required.
IM&T
Ensure PCNs compliance with the GDPR and FOI along
with other relevant legislation and professional information management standards
such as GMC/BMA and LMC guidance.
Welfare:
Organise PCN events
Working
Relationships: to work as a flexible member of the PCN, providing support to
other team members when necessary.
To take an active
role in the development and embedding of PCNs culture, values and reputation
as providers of high-quality services.
Encourage supporting
staff to collaborate through sharing information and intelligence across
different activities.
Person Specification
Qualifications
Essential
- Degree or equivalent level education OR ability to demonstrate competency at this level
Desirable
- Project Management Certificate (Quality Service Improvement and Redesign (QSIR) or Prince 2)
Experience
Essential
- Demonstrable experience of general practice and primary care
- Demonstrable experience in successfully supporting delivery of new initiatives
- Knowledge of budget management
- Experience of developing and managing relationships with a variety of clients, stakeholders
Desirable
- Significant and demonstrable management experience in the NHS
- Experience of increasing participation in an initiative through communication and engagement.
- Local knowledge.
Person Specification
Qualifications
Essential
- Degree or equivalent level education OR ability to demonstrate competency at this level
Desirable
- Project Management Certificate (Quality Service Improvement and Redesign (QSIR) or Prince 2)
Experience
Essential
- Demonstrable experience of general practice and primary care
- Demonstrable experience in successfully supporting delivery of new initiatives
- Knowledge of budget management
- Experience of developing and managing relationships with a variety of clients, stakeholders
Desirable
- Significant and demonstrable management experience in the NHS
- Experience of increasing participation in an initiative through communication and engagement.
- Local knowledge.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
