St Peter & St James Hospice

Head of Quality

This job is now closed

Job summary

Do you have a strong background in quality assurance and improvement within the healthcare or charitable sector?

If so, we have a great opportunity for you to join our Senior Leadership Team as the Head of Quality.

The Head of Quality will lead the development, implementation, and management of quality assurance and improvement strategies across the Hospice. This role is pivotal in ensuring that the highest standards of patient care are consistently achieved and maintained. The successful candidate will play a key role in driving a culture of continuous improvement, compliance with regulatory standards, and excellence in patient outcomes.

Main duties of the job

Who are we looking for?

We are seeking a highly experienced and motivated Senior Quality Manager with a strong background in healthcare quality assurance. The ideal candidate will have a degree in a relevant healthcare or management field, with a postgraduate qualification in Quality Management being desirable.

You should have significant experience in a senior quality management role within a healthcare setting, with a proven track record of leading quality improvement initiatives, ensuring regulatory compliance (particularly with CQC), and managing teams effectively. Strong leadership, analytical, and problem-solving skills are essential, along with excellent communication and people management abilities.

We are looking for someone who is committed to our mission and values, with a compassionate approach, high integrity, and a proactive mindset. If you thrive in a dynamic and challenging environment and are passionate about continuous improvement in healthcare, wed love to hear from you.

About us

St Peter & St James Hospice is a leading provider of specialist palliative and end of life care for our Mid-Sussex community.

People affected by life-limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time.

Our services are free of charge can be accessed at home, in a care setting, or at the Hospice in North Chailey.

We achieve our goals through the organisations talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce.

Over 150 employees and 400 volunteers work in a variety of roles across our Clinical Services, Retail and Support Functions. If you're looking to put your skills to use in an organisation that makes a difference for its local community and values Compassion, Integrity, Accountability, Excellence and Inclusivity then click 'Apply Now'!

Date posted

11 February 2025

Pay scheme

Other

Salary

£49,029 to £54,312 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0360-25-0000

Job locations

North Common Road

North Chailey

Lewes

East Sussex

BN8 4ED

Job description

Job responsibilities

Developing and implementing a comprehensive Quality Framework that aligns with regulatory requirements and industry best practices.

Overseeing quality assurance programs, policy and procedures, including audits, risk management, and continuous improvement initiatives.

Strengthening effective governance structures and processes to ensure compliance and accountability.

Collaborating with the Senior Leadership and Executive Team to drive strategic quality objectives.

Providing leadership and support to clinical staff in complying with Governance and Quality standards.

Monitoring and analysing quality metrics to identify trends and areas for improvement.

Leading the preparation for external regulatory inspections and audits.

Fostering a culture of quality, safety, and continuous improvement throughout the organisation.

Participation in an on-call rota to support effective operations 24/7