Job summary
Ormskirk PCN are seeking a new PCN Manager/Digital & Transformation Lead to join their forward thinking team.
The role of the PCN Manager is pivotal in supporting the delivery of PCN
clinical and financial objectives, designed to improve the health of the PCN
population. The post holder will be responsible for providing operational
management and business support to the practices within Ormskirk PCN, covering
a practice population of approximately 30,000.
Main duties of the job
The PCN Manager will form an integral part of the PCN leadership working alongside the Clinical Director and PCN member practice colleagues.
The post holder will act as the main point of contact of expertise, coordinate the successful achievement of all PCN DES contractual requirements, support the translation of national and local policies into meaningful actions, and support collaborative working between multiple organisations to achieve improved outcomes for the local population.
The post holder will also be responsible for financial management, working with OWLS leadership team to ensure they have oversight of financial entitlements, achieve targets that provide income, reconciliation of funds, management of the ARRS budget and available DES funding.
The post holder will be responsible for strategic oversight, keeping
abreast of all changes likely to affect the service now and in the future,
including the operational planning, designing, implementing and reviewing new
services and day to day management of these, for the PCN.
The post holder will be responsible for the development, management and
maintenance of systems and processes to ensure the PCN operates at the highest
level of performance and accountability.
About us
Employment will be with Out of Hours West Lancashire CIC Limited (OWLS). We host roles on behalf of the three West Lancashire Primary Care Networks (PCNs) and their member practices.
Northern Parishes PCN - brings together five practices with a combined list size of 29,796
Ormskirk PCN - brings together four practices with a combined list size of 29,927
Skelmersdale PCN - brings together six practices with a combined list size of 57,705
OWLS is a small GP owned and led not-for-profit primary care organisation run by GPs and health professionals. As a not-for-profit organisation all the money we generate through service contracts is reinvested in providing patient care.
We were founded in the 90s by a small group of GPs to provide high quality out of hours services. In 2017, we became the West Lancashire GP Federation. The Federation supports and provides services for West Lancashire GP practices and provides a vehicle to bid for and provide innovative primary care services.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Job description
Job responsibilities
- Be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes
- Support the Clinical Director in delivery of the PCN DES
- Analyse service specification, performance indicators and data collection requirements to inform design for new PCN services
- Develop job descriptions, person specifications and selection and recruitment activities for new services (if required) to ensure the correct interpretation of the PCNs requirements have been understood
- Develop metrics and other arrangements to support the subcontracting of services and subsequent contract management
- To develop a single PCN wide business plan for the successful delivery of PCN DES obligations, and wider PCN asks
- Be responsible for the management of operational processes of the PCN and for the development of Standard Operating Procedures for PCN services
- In conjunction with OWLS Finance and Business Director, manage financial requirements on behalf of the PCN
- Support recruitment, induction, and training of new PCN staff
- Co-ordinate HR Management of PCN staff, including managing appraisals and Personal Development Plans
- Seek and secure analytical resources to support the PCN in developing and implementing appropriate data and information-sharing mechanisms
- Understand demand, capacity and activity and drive improvements in patient experience of access
Job description
Job responsibilities
- Be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes
- Support the Clinical Director in delivery of the PCN DES
- Analyse service specification, performance indicators and data collection requirements to inform design for new PCN services
- Develop job descriptions, person specifications and selection and recruitment activities for new services (if required) to ensure the correct interpretation of the PCNs requirements have been understood
- Develop metrics and other arrangements to support the subcontracting of services and subsequent contract management
- To develop a single PCN wide business plan for the successful delivery of PCN DES obligations, and wider PCN asks
- Be responsible for the management of operational processes of the PCN and for the development of Standard Operating Procedures for PCN services
- In conjunction with OWLS Finance and Business Director, manage financial requirements on behalf of the PCN
- Support recruitment, induction, and training of new PCN staff
- Co-ordinate HR Management of PCN staff, including managing appraisals and Personal Development Plans
- Seek and secure analytical resources to support the PCN in developing and implementing appropriate data and information-sharing mechanisms
- Understand demand, capacity and activity and drive improvements in patient experience of access
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent significant experience
- Formal Management Qualification or equivalent significant experience
Desirable
- Hold a management qualification appropriate to the post
- Hold a project management qualification appropriate to the role
Experience
Essential
- Good knowledge and experience of General Practice; particularly understanding of the NHS long-term plan, the GP Contract and PCN DES
- Experience of developing and implementing common systems and processes across teams and across service boundaries
- Experience of facilitating and managing change
- Minimum of 12 months experience in a senior role working with/in Primary Care
- Clear evidence of managing financial accounts procedures and budget control
- Experience of working on GP clinical systems
- Experience of developing and implementing common systems and processes across teams and across service boundaries
Desirable
- Previous experience of working in a PCN Manager role
- Previous experience of line managing clinical and non-clinical roles
- Experience in managing records and data protection issues
- Project Management experience including QI methodology
- Knowledge of Enhanced Services
Skills and Abilities
Essential
- Effective time management and skills in prioritisation
- Ability to build relationships with others to enable and support collaborative working
- Able to use Microsoft Office applications with above average capabilities deadlines
- Effective time management and skills in prioritisation
- Confident
- Enthusiastic
- Reliable
- Good Time keeping
- Professional and leads by example
- Self-aware
- Resilient
- Able to cope with stressful situations
- Full UK Driving Licence
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent significant experience
- Formal Management Qualification or equivalent significant experience
Desirable
- Hold a management qualification appropriate to the post
- Hold a project management qualification appropriate to the role
Experience
Essential
- Good knowledge and experience of General Practice; particularly understanding of the NHS long-term plan, the GP Contract and PCN DES
- Experience of developing and implementing common systems and processes across teams and across service boundaries
- Experience of facilitating and managing change
- Minimum of 12 months experience in a senior role working with/in Primary Care
- Clear evidence of managing financial accounts procedures and budget control
- Experience of working on GP clinical systems
- Experience of developing and implementing common systems and processes across teams and across service boundaries
Desirable
- Previous experience of working in a PCN Manager role
- Previous experience of line managing clinical and non-clinical roles
- Experience in managing records and data protection issues
- Project Management experience including QI methodology
- Knowledge of Enhanced Services
Skills and Abilities
Essential
- Effective time management and skills in prioritisation
- Ability to build relationships with others to enable and support collaborative working
- Able to use Microsoft Office applications with above average capabilities deadlines
- Effective time management and skills in prioritisation
- Confident
- Enthusiastic
- Reliable
- Good Time keeping
- Professional and leads by example
- Self-aware
- Resilient
- Able to cope with stressful situations
- Full UK Driving Licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
