Data Analyst

Job description

Job responsibilities

Some of the key responsibilities include (but not limited to):

• Extract, cleanse, and validate data fromSystmOne,ThankQ CRM, and other internal systems.
• Design, develop and maintain interactive dashboards and visual reports usingPower BI.
• Deliver accurate and timely reports to support service planning, contract monitoring, and regulatory compliance.
• Collaborate with clinical, administrative, and fundraising teams to understand reporting requirements and ensure data consistency across systems.
• Identify data quality issues and support teams in resolving inconsistencies.
• Produce insights and recommendations from data analysis to inform strategic decisions and operational improvements.
• Ensure reporting meets the needs of internal stakeholders, external commissioners, and statutory bodies.
• Support data governance processes and uphold data protection and confidentiality principles.

Further responsibilities can be found by downloading the Job Description.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.
• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday plus bank holidays.
• Contributory pension scheme.
• Affordable meals at the Hospice, Lark Rise, Loughborough.
• Free Tea, Coffee and Fruit whilst at the Hospice.
• Free access to an employee assistance programme.
• Wellbeing support and access to Mental Health First Aiders.
• Unofficial benefits: Fun events like All staff away days, Guest visitors.

For further information about this role and the responsibilities please contact Sammy Massiah, project Manager, on Samuel.Massiah@rainbows.co.uk

To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk

This role is subject to a Standard DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Person Specification

Data Analyst

Essential

• Degree in a relevant subject (e.g. Mathematics, Data Science, Computing, Statistics) or equivalent work experience.
• Proven experience working in a data analysis or reporting role.
• Interested in the work of the hospice and motivated to help us understand and demonstrate our impact
• Experience of working with healthcare and CRM systems.
• Proficiency in Power BI for building reports and dashboards.
• A real team player, keen to partner with colleagues in developing and delivering solutions
• Experience querying and manipulating data from relational databases using SQL.
• Familiarity with SystmOne and ThankQ CRM, or similar platforms.
• Ability to interpret, analyse and present complex data in a clear, accurate, and actionable way. Strong problem-solving skills.
• Enthusiastic about using data to drive improvements in patient care and organisational performance.
• Detail-oriented mindset, with a focus on delivering high-quality work and meeting deadlines.

Desirable

• Experience working in a hospice, healthcare, or charitable organisation. Understanding of NHS datasets, service contracts, and reporting requirements.
• Familiarity with statistical analysis methods, data modelling, and forecasting.
• Experience automating data extracts and reports between SystmOne, ThankQ, and external reporting tools.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rainbows Hospice for Children and Young People

Address

Rainbows Hospice

Lark Rise

Loughborough

Leicestershire

LE11 2HS

Employer's website

https://www.rainbows.co.uk (Opens in a new tab)