Assistant Shop Manager

Job description

Job responsibilities

You will be required to work on a rota pattern which covers Monday to Sunday. Benefits of working at Rainbows: Eligibility to join blue light card discount scheme. Healthcare Cashback plan. Life Assurance. 27 days holiday. Plus bank holiday allowance but expectation to work bank holidays in this role. Free access to our Employee Assistance Programme. Access to occupational health. Contributory pension scheme. If you are looking for a new challenge then we want to hear from you! For more information about this role please contact Nikki Winterton, Retail Operations manager on Nikki.winterton@rainbows.co.uk. To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Officer at Recruitment@rainbows.co.uk Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment. This role is subject to a Basic DBS (Disclosure and barring Service Check) and pre-employment checks.

Person Specification

Experience

Essential

• Previous experience in a retail environment.
• Excellent customer service skills with the ability to implement agreed standards of service in the store.
• The ability to recruit, train and motivate volunteers.
• Able to work to strict financial guidelines.
• Good administrative and organisational skills with the ability to monitor and analyse shop statistics.
• Awareness and understanding of Health & Safety in the Workplace and ability to identify potential risks.
• Effective communication skills verbal and written.
• Excellent interpersonal skills.
• Self-motivated and able to work independently but flexibly as part of a team.
• Good problem solving and decision making skills.
• Able to implement agreed policies and procedures and ensure compliance.
• Good attention to detail.
• Good planning and logistical skills.
• Basic level of computer literacy.
• Ability to prioritise and deal with conflicting work demands.
• Able to work flexible hours and cover holidays/other absences as necessary in your own and other shops.
• Able to work within professional and confidential boundaries.
• Friendly and approachable.
• Physically fit and able to carry large bulky items (in-line with Manual handling training).
• Driving licence and access to a vehicle.
• One Team Working together with fairness and respect.
• People Centred Championing inclusivity, compassion and clarity.
• Aim High Adapting, learning and sharing our expertise.
• Own It Focused, committed and accountable.

Desirable

• Experience of supervising or managing staff.
• Experience of working with and supporting volunteers.
• Working knowledge of Risk Assessments.
• Experience of volunteering.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rainbows Hospice for Children and Young People

Address

54 High Road

Beeston

Nottinghamshire

NG9 2JP

Employer's website

https://www.rainbows.co.uk (Opens in a new tab)