Facilities Team Leader

Job description

Job responsibilities

The Facilities Team Leader will be responsible for diagnosing and resolving technical issues, performing regular maintenance and ensuring the optimal performance of all technical systems.Additionally, they will be expected to mentor Facilities staff and volunteers, provide on the job training and contribute to the continuous improvement, safe and efficient running of the entire St Leonards Hospice estate. This includes not only the Main Hospice site but also covers the Retail operation with shops located in central York City as well as Easingwold, Malton, Pocklington and Selby.

To be a member of the Facilities On-Call team, performing basic maintenance repairs and security preventative actions, as required out of hours including evenings, weekends and public holidays when competent and trained to do so. This is renumerated in line with equivalent NHS roles.

Main duties and responsibilities

1. Assist in the management of an estate wide Planned Preventative Programme (PPM), identify any developments required to meet the needs of CQC and HSE inspections.

2. Monitor Estate work in progress and coordinate the efficient completion of facilities tasks whilst following the Hospices health and safety processes & procedures, allocating jobs to staff, volunteers and contractors according to their priorities. Ensure tasks are completed within agreed timescales and keep the Estates Manager updated with their progress.

3. Lead on the management of small projects including sourcing, reviewing, evaluating quotes, planning work schedules and the management of contractors.

4. Develop maintenance and improvement programmes for the main site grounds including upgrades to paths and car park areas, safe management of winter weather (including on call response), tree surveys, upgrades to paths and car park areas etc.

5. Develop seasonal gardening maintenance including planting and pruning programme for existing main site grounds and share a plan with Facilities staff and volunteers (for incorporation into the PPM).

6. Coordinate all inspections, servicing, and MOTs. Work with the Retail team to develop a process for the renewal of vehicle tax and insurance, as well as scheduling of servicing etc.

7. Manage the Medical Gas Pipeline System, working with incumbent specialist contractors; ensure compliance with audit and policy requirements. Order oxygen to ensure a constant supply.

8. Flag any issues to the Estates Manager and any key relevant stakeholders and provide proposed solutions to avoid a disruption to the service.

9. Raise purchase orders for assets and ensure the asset register is maintained. Create maintenance regimes for each asset and keep service records up to date for auditing and compliance purposes.

10. Manage contractors in line with the policy, ensuring compliance with our H&S requirements when on site, and additional tasks such as the issuing of Permits to Work.

Compliance

1. Complete audits, inspections, checklists, or risk assessments including COSHH assessments to ensure the Estate meets HSE and Statutory regulatory requirements.

2. Manage assets and inspections using existing compliance web-based software; ensure there is consistency in how information is uploaded to facilitate report generation, audit reviews and associated queries.

3. Develop reports for submission on monthly basis with progress against compliance requirements.

Managerial

1. Line manage the Facilities team including staff and volunteers. Identify any training needs and development for the team either on an individual or group basis.

2. Alongside the Estates Manager, take responsibility for budgetary control for the facilities function including spend for utilities, maintenance and servicing contracts and vehicles.

Person Specification

Personal

Essential

• Professional with a can do attitude
• Able to work as a team member and be able to inspire and lead a team
• Courteous and respectful of others
• Self-motivated
• Possess integrity and discretion, and able to respect confidentiality

Qualifications

Desirable

• Relevant professional qualification in Facilities Management or comparable proven practical experience
• Relevant technical qualifications in plumbing, electrics etc
• IOSH Managing Safely or equivalent qualification

Other Requirements

Essential

• Be prepared to assist with Hospice fundraising activities
• Must be able and willing to participate in on call requirements
• Holder of a full, valid driving licence
• Enhanced DBS Check

Experience

Essential

• Practical and technical skills eg electrics, plumbing, air conditioning, water systems, plant management, etc
• Significant experience of working in a similar role or discipline
• Experience of carrying out audits and monitoring
• Experience of being responsible for Health and Safety operations
• Effective decision-making skills to secure desired outcomes
• Experience of planning allocating work and ability to multi-task and manage conflicting priorities
• Relevant legislation and best practice knowledge
• Experience of supervising a team
• Budget management experience
• Demonstrate problem solving skills using own
• judgement and initiative

Desirable

• Experience of working in the healthcare sector

Communication

Essential

• Interpersonal skills
• Ability to be sensitive and empathetic
• Ability to communicate at all levels within the Hospice and community

IT

Essential

• Good IT skills
• Proficient in using Microsoft applications (Word, Excel, PowerPoint, Outlook)

Desirable

• Experience of using various IT systems such as health and safety or facilities management software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Leonard's Hospice

Address

St. Leonard's Hospice

185 Tadcaster Road

York

North Yorkshire

YO24 1GL

Employer's website

https://www.stleonardshospice.org.uk/ (Opens in a new tab)