Facilities Assistant

Job description

Job responsibilities

As part of the Facilities team, the Facilities Assistant will help to maintain the estate including basic repairs and handyperson duties, gardening, portering, cleaning, setting up meeting rooms, security duties and some patient transport/driving. This includes not only the Main Hospice site, but also covers the Retail operation with shops located in central York City as well as Easingwold, Malton, Pocklington and Selby.

To be a member of the Facilities On-Call team, performing basic maintenance repairs and security preventative actions, as required out of hours including evenings, weekends and public holidays when competent and trained to do so. This is renumerated in line with equivalent NHS roles.

Main duties and responsibilities

Handyperson / Gardening / Caretaking Duties

1. Perform basic maintenance/DIY/painting tasks. Undertake minor works and report all defects.

2. Assist with gardening / groundwork and external duties including seasonal gardening duties, working with volunteer gardeners, as well as keeping the pathways and car parks clean, clear and safe, in particular during adverse weather conditions when gritting and / or snow clearing will be required.

3. Undertake Pre Planned Maintenance such as PAT testing, fire alarm/equipment testing and equipment maintenance etc.

4. Have an awareness of laws and policies relating to H&S, COSHH and Infection Control.

5. Perform locking up duties, according to Hospice procedure, to ensure the safety of staff and patients and that buildings are secure.

6. Prepare recycling / clinical waste / laundry for collection.

7. Undertake portering duties, including manual handling (moving and lifting) and ad hoc requests.

8. Contact Funeral Directors and assist with Mortuary requirements.

9. Supply light bulbs, batteries etc to staff as needed.

10. Ensure all areas are maintained in a good order of cleanliness including boiler/plant rooms, electrical distribution areas, storerooms and service areas, certain clinical areas, offices and meeting rooms.

11. Cleaning duties including regular scheduled high-level cleaning (training to be provided), plus carpet and window cleaning.

12. Ensure the usage of all cleaning equipment and materials is in accordance with Manufacturers recommendations and Hospice policy.

13. Liaise with external contractors to enable them to undertake work required on the Hospice or any of the retail premises/ wider estate.

Transport & Driving

1. Transport patients and staff in a professional, safe, secure and effective way. Assist patients and staff to board the vehicle, be secured and leave the vehicle safely. Ensure wheelchair patients are secured according to policy.

2. Ensure the vehicle is clean and tidy and carries correct the stock for each journey and has sufficient fuel.

3. Record any defects and record all mileage according to policy.

4. Ensure patients property is returned to them at the end of each journey.

5. If required, ensure oxygen is carried correctly according to policy.

6. Transport records, notes, samples and equipment to and from the hospital as required.

7. Report any concerns or queries regarding the patients to the relevant staff.

8. In the event of an emergency, breakdown or incident be aware of the procedures to follow.

Person Specification

Experience

Essential

• Basic maintenance & DIY Skills
• Gardening knowledge
• Knowledge and understanding of manual handling
• Basic administration and IT skills

Desirable

• Knowledge of COSHH & Health & Safety Regulations

Qualifications

Desirable

• Relevant technical qualifications in plumbing, electrics etc

Personal

Essential

• Trustworthy and honest
• Work on own initiative
• Can do attitude
• Able to work as a team member
• Problem solving
• Possess integrity and discretion, and able to respect confidentiality
• Helpful and professional
• Have sympathy with the philosophy and concept of Hospice Care
• Be able to show respect to the Deceased

Communication

Essential

• Interpersonal skills
• Ability to be sensitive and empathetic
• Ability to communicate at all levels within the Hospice and community

IT

Essential

• Good basic IT skills
• Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)

Other requirements

Essential

• Holder of a full, valid driving licence
• Enhanced DBS Check
• Be prepared to assist with Hospice fundraising activities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Leonard's Hospice

Address

St Leonard's Hospice

185 Tadcaster Road

York

North Yorkshire

YO24 1GL

Employer's website

https://www.stleonardshospice.org.uk/ (Opens in a new tab)