Health Care Assistant

St Leonard's Hospice

The closing date is 24 May 2024

Job summary

Do you want to join the St Leonards Hospice Team providing excellent care to patients from York and the surrounding area at the end of life?

We have an exciting opportunity for a dynamic, highly motivated individual who wants to make a difference both personally and professionally to patients who require palliative and end of life care. This is a great opportunity to consider a career move into palliative care, as a supported induction and tailored development plan will enable you to gain the specialist skills required. No previous palliative care experience is required.

Main duties of the job

You will be working as part of the multi-disciplinary team under the guidance of a registered nurse, giving holistic care to patients and their families. The role is hands on and considerable importance is placed on supporting the emotional needs of patients and their families, so good communication and personal skills are required.

About us

What we can offer you:

  • Salary above NHS pay scales
  • Shift enhancements
  • Up to 41 days annual leave
  • Opportunity to continue NHS pension and length of service based annual leave entitlement
  • Attractive pension scheme (non NHS)
  • A modern IPU with great facilities for patients and their families
  • High staff to patient ratios
  • Great CPD opportunities

What we need from you:

  • excellent communication skills
  • be able to respond appropriately to emotionally challenging situations
  • be able to work unsocial hours including nights and weekends

St Leonards is a teaching Hospice offering an excellent environment to work in, outstanding employment conditions & benefits, great opportunities for development and huge job satisfaction.

This is a substantive position based in the In Patient Unit however as the need arises we would expect you to work with our Hospice@Home Community Team.

We do not have sponsorship status and therefore all our offers are made conditional upon our candidates submitting evidence of their right to work in the UK in conjunction with our other pre-employment checks.

Date posted

02 May 2024

Pay scheme

Other

Salary

£23,505 to £25,071 a year plus enhancements

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

HG1042844YorHCA

Job locations

185 Tadcaster Road

York

North Yorkshire

YO24 1GL


Job description

Job responsibilities

Professional

  • To develop excellent communications with the patient and his/her family, passing on all relevant information to a qualified nurse.
  • To inform a qualified nurse of any change in the patients condition.
  • To respect the privacy and dignity of the patient at all times and keep strict confidentiality. To carry out personal cares for the patient under the direction of a qualified nurse.
  • To maintain accurate records of care under the supervision of qualified staff.
  • When required to act as a patients escort on external visits.
  • To undertake light domestic and catering duties.
  • To participate in full rotation across all shifts including nights, weekends and bank holidays.

Managerial

  • To follow Hospice procedures when giving or receiving telephone messages.
  • To follow Hospice procedures in the care and custody of patients valuables and property.
  • To follow the Hospice procedures on the reporting of all accidents, incidents, hazards or complaints.
  • To exercise care and economy in the use of property and equipment.
  • To follow Hospice protocols and procedures in relation to annual leave, sickness and absence.
  • To maintain a caring and mutually supportive working environment for all members of staff and volunteers, being sensitive to the emotional needs of colleagues and giving appropriate support to them.

Education

  • To assist with the orientation of new staff members and others on placement within the Hospice.

Job description

Job responsibilities

Professional

  • To develop excellent communications with the patient and his/her family, passing on all relevant information to a qualified nurse.
  • To inform a qualified nurse of any change in the patients condition.
  • To respect the privacy and dignity of the patient at all times and keep strict confidentiality. To carry out personal cares for the patient under the direction of a qualified nurse.
  • To maintain accurate records of care under the supervision of qualified staff.
  • When required to act as a patients escort on external visits.
  • To undertake light domestic and catering duties.
  • To participate in full rotation across all shifts including nights, weekends and bank holidays.

Managerial

  • To follow Hospice procedures when giving or receiving telephone messages.
  • To follow Hospice procedures in the care and custody of patients valuables and property.
  • To follow the Hospice procedures on the reporting of all accidents, incidents, hazards or complaints.
  • To exercise care and economy in the use of property and equipment.
  • To follow Hospice protocols and procedures in relation to annual leave, sickness and absence.
  • To maintain a caring and mutually supportive working environment for all members of staff and volunteers, being sensitive to the emotional needs of colleagues and giving appropriate support to them.

Education

  • To assist with the orientation of new staff members and others on placement within the Hospice.

Person Specification

Experience

Desirable

  • Experience of palliative care
  • Experience of working as a carer

Personal

Essential

  • Work confidentially and with discretion
  • Good sense of humour
  • Enthusiasm
  • Awareness and ability to cope with pressure
  • Ability to work in a challenging environment
  • Flexible to the changing needs of the post

Qualifications

Desirable

  • NVQ Qualification in Care
  • Care certificate

Communication

Essential

  • Good written and verbal communication
  • Good interpersonal skills
  • Ability to be sensitive and empathetic
  • Ability to work effectively in a multi-disciplinary team

IT

Essential

  • - Good basic IT skills
  • - Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)

Personal

Essential

  • Work confidentially and with discretion
  • Good sense of humour
  • Enthusiasm
  • Awareness and ability to cope with pressure
  • Ability to work in a challenging environment
  • Flexible to the changing needs of the post
  • Be accurate and methodical
  • Honest, trustworthy, reliable and punctual
  • Approachable team player
  • Committed to providing a quality and measurable service
  • Ability to accept support from other team members
  • Respect for others ethnic or/ and religious/ spiritual beliefs
  • Committed to owning professional development
  • A commitment to Hospice care and to have a philosophy and concept of Hospice care
Person Specification

Experience

Desirable

  • Experience of palliative care
  • Experience of working as a carer

Personal

Essential

  • Work confidentially and with discretion
  • Good sense of humour
  • Enthusiasm
  • Awareness and ability to cope with pressure
  • Ability to work in a challenging environment
  • Flexible to the changing needs of the post

Qualifications

Desirable

  • NVQ Qualification in Care
  • Care certificate

Communication

Essential

  • Good written and verbal communication
  • Good interpersonal skills
  • Ability to be sensitive and empathetic
  • Ability to work effectively in a multi-disciplinary team

IT

Essential

  • - Good basic IT skills
  • - Knowledge of Microsoft applications (Word, Excel, Powerpoint, Outlook)

Personal

Essential

  • Work confidentially and with discretion
  • Good sense of humour
  • Enthusiasm
  • Awareness and ability to cope with pressure
  • Ability to work in a challenging environment
  • Flexible to the changing needs of the post
  • Be accurate and methodical
  • Honest, trustworthy, reliable and punctual
  • Approachable team player
  • Committed to providing a quality and measurable service
  • Ability to accept support from other team members
  • Respect for others ethnic or/ and religious/ spiritual beliefs
  • Committed to owning professional development
  • A commitment to Hospice care and to have a philosophy and concept of Hospice care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Leonard's Hospice

Address

185 Tadcaster Road

York

North Yorkshire

YO24 1GL


Employer's website

https://www.stleonardshospice.org.uk/ (Opens in a new tab)

Employer details

Employer name

St Leonard's Hospice

Address

185 Tadcaster Road

York

North Yorkshire

YO24 1GL


Employer's website

https://www.stleonardshospice.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of In-Patient Services

Ruth Hall

ruth.hall13@nhs.net

0190477763

Date posted

02 May 2024

Pay scheme

Other

Salary

£23,505 to £25,071 a year plus enhancements

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

HG1042844YorHCA

Job locations

185 Tadcaster Road

York

North Yorkshire

YO24 1GL


Supporting documents

Privacy notice

St Leonard's Hospice's privacy notice (opens in a new tab)