Community Dental Services CIC

Systems and Referrals Lead

The closing date is 04 January 2026

Job summary

Systems and Referrals Lead

Permanent, Full Time

Hours:37.5 hours per week, 5 days

Base: Dental Care Centre, Bedford Health Village,3 Kimbolton Road, Bedford, MK40 2NT

Salary: £27,485 - £30,162 per annum

Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise?

Main duties of the job

What are we looking for?

Are you highly organised, and passionate about delivering accurate data and operational support? We are looking for a Systems and Referrals Lead to join our team in Bedfordshire and play a key role in ensuring smooth system operations and effective referral management.

As the Systems and Referrals Lead, you will support the Operational Lead and Manager by providing essential data analysis for KPI reporting, contract reviews, and ad-hoc requests from stakeholders. You will be the first point of contact for system users, resolving issues and liaising with IT teams and software providers to keep everything running seamlessly.

You will have a strong knowledge of Microsoft Office (Excel, Word, Teams, Outlook) and data visualisation skills. Excellent communication skills, both written and verbal, are essential. Previous experience with NHS systems and understanding of data protection principles would be an advantage

About us

What do we offer?

  • Starting salary, Gross £27,485 per annum
  • Full time, permanent contract, 37.5 hours per week
  • 27 days holiday plus bank holidays
  • Access to Corporate Pension Scheme
  • 24/7 access to an Employee Assistance Programme
  • Funded internal and external mandatory training to enable you to maintain your CPD
  • Support with training for your wider professional development
  • Uniforms provided
  • Become a shareholder and have a say in how our organisation is run at all levels
  • Opportunity to play a key part in local social care initiatives

Please ensure that you read the Job Description, which also includes the person specification, before applying.

Details

Date posted

11 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

S&R Lead

Job locations

Dental Care Centre

Bedford Health Village, 3 Kimbolton Road

Bedford

MK40 2NT


Job description

Job responsibilities

For further details on the main duties and responsibilities for the role, please see the attached job description.

Job description

Job responsibilities

For further details on the main duties and responsibilities for the role, please see the attached job description.

Person Specification

Referrals and Waitlist Administrator

Essential

  • Please see attached Person Specification within the Job Description
Person Specification

Referrals and Waitlist Administrator

Essential

  • Please see attached Person Specification within the Job Description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Community Dental Services CIC

Address

Dental Care Centre

Bedford Health Village, 3 Kimbolton Road

Bedford

MK40 2NT


Employer's website

https://communitydentalservices.co.uk/ (Opens in a new tab)

Employer details

Employer name

Community Dental Services CIC

Address

Dental Care Centre

Bedford Health Village, 3 Kimbolton Road

Bedford

MK40 2NT


Employer's website

https://communitydentalservices.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager Bedfordshire

Kaisha Paterson

Kaisha.Paterson@cds-cic.co.uk

07879481739

Details

Date posted

11 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

S&R Lead

Job locations

Dental Care Centre

Bedford Health Village, 3 Kimbolton Road

Bedford

MK40 2NT


Supporting documents

Privacy notice

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