Fundraising Administrator

Job description

Job responsibilities

Fundraising Administrator

Location: The Prince of Wales Hospice

Salary: £24,500 per annum (FTE)

Hours: 37.5 hours per week

Are you a motivated and enthusiastic administrator who enjoys working in a busy, people-focused environment? We are looking for an organised, warm and detail-focused Fundraising Administrator to play a key role in supporting our fundraising activities and delivering exceptional supporter care.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

You will be central to how we steward our supporters, manage fundraising data and support a wide range of campaigns, events and volunteers. This is an ideal role for someone who enjoys administration but is equally confident engaging with people and making a positive impact.

To succeed in this role, you will:

Provide high-quality, empathetic supporter and customer care

Maintain accurate records and process data with strong attention to detail

Be highly organised, managing multiple priorities and deadlines

Communicate clearly and professionally with a wide range of people

Use IT systems confidently, including CRM databases and reporting tools

Work collaboratively and flexibly to support fundraising activity and events

Have experience working in a fundraising or charity environment (desirable)

Why You’ll Love Working With Us:

In our most recent staff survey:

All of our staff felt they make a real difference and are proud to work for the Hospice

97% of employees said they enjoy working with our team

You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your career while making a real difference.

Benefits include:

27 days annual leave plus bank holidays (pro rata)

Enhanced sick pay and contributory pension scheme

Staff wellbeing support, including Employee Assistance Programme

Eligibility for Blue Light Card discounts

Discounted on-site meals during working hours (at the Hospice only)

Discounted local gym memberships

Ongoing training and career development opportunities

Annual salary review

For more information or an informal chat about the role, please contact Adrian Greenwood, Fundraising Manager:

agreenwood@pwh.org.uk

01977 708868

Closing date: Sunday 11th January 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.

Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.

Person Specification

EXPERIENCE & SKILLS

Essential

• Experience in a busy administration role
• Experience of providing excellent supporter / customer care

Desirable

• Experience of working in a fundraising environment

KNOWLEDGE

Essential

• Competent in MS Office applications

Desirable

• Experience of using a CRM customer relationship management database
• Local knowledge of the Hospice geographical area

QUALIFICATIONS/TRAINING

Desirable

• GCSE English and Maths (C or above) or equivalent
• Fundraising Certification

PERSONAL ATTRIBUTES

Essential

• Enthusiastic and self-motivated to achieve beyond targets
• Empathy with aims and objectives of the Hospice
• Shows flexibility and a willingness to work out of office hours as required
• Car user with license and use of own car

SKILLS/ABILITIES

Essential

• Able to communicate confidently and professionally with individuals of varying levels of seniority, internally and externally e.g. volunteers, supporters, senior managers
• Excellent organisational skills and ability to prioritise to manage competing demands
• Ability, using online tools such as Canva, to produce basic marketing materials (e.g. coffee morning poster)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Prince Of Wales Hospice

Address

The Prince of Wales Hospice

Halfpenny Lane

Pontefract

West Yorkshire

WF8 4BG

Employer's website

https://www.pwh.org.uk/ (Opens in a new tab)