Mobile Shop Supervisor

Job description

Job responsibilities

Mobile Shop Supervisor

Location: Across our 10 charity shops within the Five Towns area

Salary: £23,950 (FTE)

Hours: 22.5 hours per week (including weekend working)

Are you a retail professional with a passion for customer service and a heart for charity? The Prince of Wales Hospice is looking for a Mobile Shop Supervisor to support our network of 10 retail shops.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

In this varied and rewarding role, you’ll be covering for Shop Managers during periods of absence and supporting ongoing operational needs across multiple sites. You’ll help maximise income through great customer service, attractive merchandising and effective stock handling, all while championing our Hospice’s vital work in the community.

To succeed in this role, you will:

Have retail experience and strong customer service skills

Be able to merchandise stock effectively and handle donations

Be friendly, flexible, and able to work independently

Be willing to work across multiple locations local to the Hospice

Have a full driving licence and access to your own vehicle (desirable)

A commitment to the Hospice’s values and mission

Why You’ll Love Working With Us:

In our most recent staff survey:

All of our staff felt they make a real difference and are proud to work for the Hospice

97% of employees said they enjoy working with our team

You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your retail career while making a real difference.

Benefits include:

27 days annual leave plus bank holidays (pro rata)

Ongoing learning and development opportunities

Enhanced sick pay and contributory pension scheme

Staff wellbeing support, including Employee Assistance Programme

Eligibility for Blue Light Card discounts

Discounted on-site meals during working hours (at the Hospice only)

Discounted local gym memberships

Ongoing training and career development opportunities

Annual salary review

For more information or an informal chat about the role, please contact Kevin Hogarth, Retail Operations Manager:

khogarth@pwh.org.uk

01977 708868

Closing date: Sunday 11th January 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.

Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.

Person Specification

EXPERIENCE & SKILLS

Essential

• Previous retail experience
• Good communication and interpersonal skills
• Good customer service skills

Desirable

• Display and merchandising and stock skills
• Previous charity retail
• Experience of working with volunteers

KNOWLEDGE

Essential

• Ability to safely undertake manual handling operations

QUALIFICATIONS/TRAINING

Essential

• Good standard of education with numeracy and literacy skills
• Willingness to undertake relevant training

PERSONAL ATTRIBUTES

Essential

• Able to work in a target driven environment.
• Able to work under supervision and carry out instructions
• Able to respect confidentiality
• Flexible approach to working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Prince Of Wales Hospice

Address

Halfpenny Lane

Pontefract

West Yorkshire

WF8 4BG

Employer's website

https://www.pwh.org.uk/ (Opens in a new tab)