Job summary
To work as part of the hospice facilities team under the direction of the support services manager to ensure a high standard of cleaning and domestic duties are delivered to meet the needs of the organisation.
Main duties of the job
Service Delivery
To carry out all aspects of cleaning duties as and when specified and in accordance with the housekeeping cleaning schedules.
To maintain a high standard of cleanliness within all areas ensuring infection control measures are adhered to.
To assist with in-house laundering and ironing of bedding and patient clothing.
Replenishing disposables, e.g paper towels, toilet rolls ect,
To ensure the safe removal and storage of clinical and general waste.
To ensure safe use and storage of chemicals.
To ensure the safe use of any mechanical cleaning equipment.
To respond to ad hoc requests from all members of staff when unscheduled housekeeping problems arise.
To order and maintain supplies as part of the housekeeping team.
To direct housekeeping volunteers with whom you might work with.
To always work in a safe manner as not to cause harm to oneself or others.
Customer Care
- Help to ensure that all customers are satisfied with our service by being friendly and helpful at all times
- Provide a prompt and effective response to customer enquiries and complaints ensuring the Support services manager is informed.
Business Development
- To assist with the development of the service through positive participation in any new ideas and also putting forward your own ideas for improving and developing the service
Team Development
- To act as a positive role model providing direction and guidance to staff and volunteers to ensure the service is delivered to the highest standard
- Work co-operatively with other members of the housekeeping team, contributing to effective team working and a good team spirit and similarly across all departments.
- To comply with all relevant policies and procedures and taking part in staff meeting and mandatory training activities to support the development of yourself and the team
The tasks and responsibilities outlined in this job description is not exhaustive and the post holder may be required to undertake other tasks in agreement with their line manager
About us
The Prince of Wales Hospice has been providing care to people with a life-limiting illness since 1989. Our services are available to any adult from the Five Towns area of the Wakefield District.
Job description
Job responsibilities
Are you looking for a new opportunity, enthusiastic and positive and want a chance to use your skills? Come and join our housekeeping team at The Prince of Wales Hospice, West Yorkshire.
The role involves working as part of a housekeeping team under the direction of the Support Services Manager to ensure and maintain a high standard of cleaning and domestic duties to meet the needs of the organisation.
You should hold an NVQ level 2 in Housekeeping or be willing to work towards obtaining one and a good knowledge of infection control would be advantageous.
The vacant hours for this role are:
Friday 14:00-18:00
Saturday 13:00-17:00
Sunday 13:00- 17:00
Monday 14:00-18:00
Good communication skills and the ability to work as part of a team are essential and previous experience of working in a care sector would be desirable. Cover for annual leave and bank holidays is shared within the team and as such flexibility is a requirement.
Closing Date 11 November 2024
Job description
Job responsibilities
Are you looking for a new opportunity, enthusiastic and positive and want a chance to use your skills? Come and join our housekeeping team at The Prince of Wales Hospice, West Yorkshire.
The role involves working as part of a housekeeping team under the direction of the Support Services Manager to ensure and maintain a high standard of cleaning and domestic duties to meet the needs of the organisation.
You should hold an NVQ level 2 in Housekeeping or be willing to work towards obtaining one and a good knowledge of infection control would be advantageous.
The vacant hours for this role are:
Friday 14:00-18:00
Saturday 13:00-17:00
Sunday 13:00- 17:00
Monday 14:00-18:00
Good communication skills and the ability to work as part of a team are essential and previous experience of working in a care sector would be desirable. Cover for annual leave and bank holidays is shared within the team and as such flexibility is a requirement.
Closing Date 11 November 2024
Person Specification
Qualifications
Essential
- Posses or willing to undertake NVQ level 2 in housekeeping or equivalent
Desirable
Personal Attributes
Essential
- Good interpersonal skills
- Team player who earns the support and trust of colleagues
- Commitment to delivering high standards of cleanliness
- Flexible attitude and approach
- An approach that mirrors the values of support, professionalism, collaboration, creativity and confidence
Desirable
Knowledge
Essential
- Knowledge and understanding of infection control
Desirable
Experience & Skills
Essential
- Good communication skills including dealing with sensitive situations
- Experience of domestic work
Desirable
- Experience of staff delegation
- Previous experience of working in a care sector
Person Specification
Qualifications
Essential
- Posses or willing to undertake NVQ level 2 in housekeeping or equivalent
Desirable
Personal Attributes
Essential
- Good interpersonal skills
- Team player who earns the support and trust of colleagues
- Commitment to delivering high standards of cleanliness
- Flexible attitude and approach
- An approach that mirrors the values of support, professionalism, collaboration, creativity and confidence
Desirable
Knowledge
Essential
- Knowledge and understanding of infection control
Desirable
Experience & Skills
Essential
- Good communication skills including dealing with sensitive situations
- Experience of domestic work
Desirable
- Experience of staff delegation
- Previous experience of working in a care sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
