Mental Health Matters

Peer Support Worker - Crisis House

The closing date is 24 April 2026

Job summary

Do you have lived experience of mental health needs? As a Peer Support Worker within our Crisis House service, you will work alongside Recovery Workers and other staff to offer practical and emotional support by drawing directly from your own experience of mental health difficulties or caring for someone who experiences mental health difficulties. You will work with our experienced team to provide practical and emotional support.

Main duties of the job

Responsibilities will include: * To work alongside the client through their journey to achieve their personal goals * To support clients to access statutory support including psychological interventions. * To develop and maintain a good working knowledge of community resources and partner organisations to signpost clients and to promote social inclusion. * Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives, * Help them engage with, and build connections and a sense of belonging to their local communities, * Help them gain satisfaction in different parts of their lives and; * Live the values of Peer Support as described in the PSW Competency Framework 2020.

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities

Details

Date posted

09 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

R000526

Job locations

195 Harborough Avenue S2 1UU

Sheffield

S2 1UU


Job description

Job responsibilities

Peer Support Worker Hours of work: 15 flexible including evenings and weekends- bank casual hours also available Salary: £24,775.13 - £25,498.72 per annum FTE Location: Sheffield Crisis House, 195 Harborough Avenue S2 1UU Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role Do you have lived experience of mental health needs? As a Peer Support Worker within our Crisis House service, you will work alongside Recovery Workers and other staff to offer practical and emotional support by drawing directly from your own experience of mental health difficulties or caring for someone who experiences mental health difficulties. You will work with our experienced team to provide practical and emotional support, allowing you to connect with people and enabling them to build self-confidence, a sense of personal wellbeing, build their own networks and engage with their family, friends, and communities. Your work will include supporting people to achieve their own recovery goals in a personalised non-judgement way. Responsibilities will include: * To work alongside the client through their journey to achieve their personal goals * To support clients to access statutory support including psychological interventions. * To develop and maintain a good working knowledge of community resources and partner organisations to signpost clients and to promote social inclusion. * Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives, * Help them engage with, and build connections and a sense of belonging to their local communities, * Help them gain satisfaction in different parts of their lives and; * Live the values of Peer Support as described in the PSW Competency Framework 2020. About you You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude. You will be able to demonstrate careful listening and a non-judgemental attitude working with people to understand their needs and aspirations. You will be able to support people's self-management (that is, the actions people can do to take care of themselves and gain control over their own lives) and be able to place the person at the heart of their own support, working alongside them to achieve their goals. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
  • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

    Job description

    Job responsibilities

    Peer Support Worker Hours of work: 15 flexible including evenings and weekends- bank casual hours also available Salary: £24,775.13 - £25,498.72 per annum FTE Location: Sheffield Crisis House, 195 Harborough Avenue S2 1UU Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role Do you have lived experience of mental health needs? As a Peer Support Worker within our Crisis House service, you will work alongside Recovery Workers and other staff to offer practical and emotional support by drawing directly from your own experience of mental health difficulties or caring for someone who experiences mental health difficulties. You will work with our experienced team to provide practical and emotional support, allowing you to connect with people and enabling them to build self-confidence, a sense of personal wellbeing, build their own networks and engage with their family, friends, and communities. Your work will include supporting people to achieve their own recovery goals in a personalised non-judgement way. Responsibilities will include: * To work alongside the client through their journey to achieve their personal goals * To support clients to access statutory support including psychological interventions. * To develop and maintain a good working knowledge of community resources and partner organisations to signpost clients and to promote social inclusion. * Give them a sense of hope and wellbeing and support them to gain a sense of control over their lives, * Help them engage with, and build connections and a sense of belonging to their local communities, * Help them gain satisfaction in different parts of their lives and; * Live the values of Peer Support as described in the PSW Competency Framework 2020. About you You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude. You will be able to demonstrate careful listening and a non-judgemental attitude working with people to understand their needs and aspirations. You will be able to support people's self-management (that is, the actions people can do to take care of themselves and gain control over their own lives) and be able to place the person at the heart of their own support, working alongside them to achieve their goals. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
  • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

    Person Specification

    Qualifications

    Essential

    • You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude.

    Experience

    Essential

    • You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude.
    Person Specification

    Qualifications

    Essential

    • You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude.

    Experience

    Essential

    • You will have experience or knowledge of community mental health services, whether through lived experience or work. You will have experience of communicating with people who have difficulties with their mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    195 Harborough Avenue S2 1UU

    Sheffield

    S2 1UU


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    195 Harborough Avenue S2 1UU

    Sheffield

    S2 1UU


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    09 April 2026

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    R000526

    Job locations

    195 Harborough Avenue S2 1UU

    Sheffield

    S2 1UU


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    Mental Health Matters's privacy notice (opens in a new tab)