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Mental Health Matters

Team Manager - Talking Therapies

The closing date is 29 March 2026

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Job summary

We have an amazing opportunity for a Team Manager to join our dynamic team at Durham & Darlington Talking Therapies. The post holder will work within the service Senior Leadership Team to support the delivery of talking therapies for anxiety and depression in the Durham and Darlington locality. They will lead a team, working closely with senior clinicians to ensure high quality patient care.

Main duties of the job

We are looking for a compassionate and organised person to: Manage the team, including all HR processes and planning capacity and demand. Support the service manager and clinical lead to achieve KPIs for wait times and patient outcomes. Work collectively as part of the Local Leadership Team. Work as part of the operational management team under the service manager. Ensure the performance management of the team through leading leadership supervisions and appraisals. Be familiar with policies and procedures relating to staff management - e.g. attendance, performance management, etc. Building relationships with other teams and organisations to ensure seamless flow of patient care. Ensure administration processes are in place to support the work of the team.

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

R000504

Job locations

Craglea, Lanchester Road Hospital, Co Durham, DH1 5RD

Durham

DH1 5RD


Job description

Job responsibilities

Talking Therapies Team Manager Hours of work: 37.5 hours per week Salary: Band 7 Location: TBC Durham and Darlington Area Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an amazing opportunity for a Team Manager to join our dynamic team at Durham & Darlington Talking Therapies. The post holder will work within the service Senior Leadership Team to support the delivery of talking therapies for anxiety and depression in the Durham and Darlington locality. They will lead a team, working closely with senior clinicians to ensure high quality patient care. We are looking for a compassionate and organised person to:

  • Manage the team, including all HR processes and planning capacity and demand.
  • Support the service manager and clinical lead to achieve KPIs for wait times and patient outcomes.
  • Work collectively as part of the Local Leadership Team.
  • Work as part of the operational management team under the service manager.
  • Ensure the performance management of the team through leading leadership supervisions and appraisals.
  • Be familiar with policies and procedures relating to staff management - e.g. attendance, performance management, etc.
  • Building relationships with other teams and organisations to ensure seamless flow of patient care.
  • Ensure administration processes are in place to support the work of the team.
    • About you To be successful in this role, you will need to have experience in management in a healthcare setting, managing a team, a good knowledge of mental health services and other relevant organisations, as well as being a compassionate and understanding leader, with exceptional emotional intelligence. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you
  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Greg Hawman, the Service Manager on 0191 333 3300, (subject line - FAO service manager)

    Job description

    Job responsibilities

    Talking Therapies Team Manager Hours of work: 37.5 hours per week Salary: Band 7 Location: TBC Durham and Darlington Area Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an amazing opportunity for a Team Manager to join our dynamic team at Durham & Darlington Talking Therapies. The post holder will work within the service Senior Leadership Team to support the delivery of talking therapies for anxiety and depression in the Durham and Darlington locality. They will lead a team, working closely with senior clinicians to ensure high quality patient care. We are looking for a compassionate and organised person to:

  • Manage the team, including all HR processes and planning capacity and demand.
  • Support the service manager and clinical lead to achieve KPIs for wait times and patient outcomes.
  • Work collectively as part of the Local Leadership Team.
  • Work as part of the operational management team under the service manager.
  • Ensure the performance management of the team through leading leadership supervisions and appraisals.
  • Be familiar with policies and procedures relating to staff management - e.g. attendance, performance management, etc.
  • Building relationships with other teams and organisations to ensure seamless flow of patient care.
  • Ensure administration processes are in place to support the work of the team.
    • About you To be successful in this role, you will need to have experience in management in a healthcare setting, managing a team, a good knowledge of mental health services and other relevant organisations, as well as being a compassionate and understanding leader, with exceptional emotional intelligence. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you
  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Greg Hawman, the Service Manager on 0191 333 3300, (subject line - FAO service manager)

    Person Specification

    Qualifications

    Essential

    • Good general education
    • Evidence of continuing education to degree level
    • A commitment to Continuing Professional Development and record of achievement

    Experience

    Essential

    • Experience of management within a health care or relative social care setting
    • Performance managing teams and information
    • Experience of delivering services and management of risk
    Person Specification

    Qualifications

    Essential

    • Good general education
    • Evidence of continuing education to degree level
    • A commitment to Continuing Professional Development and record of achievement

    Experience

    Essential

    • Experience of management within a health care or relative social care setting
    • Performance managing teams and information
    • Experience of delivering services and management of risk

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    Craglea, Lanchester Road Hospital, Co Durham, DH1 5RD

    Durham

    DH1 5RD


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    Craglea, Lanchester Road Hospital, Co Durham, DH1 5RD

    Durham

    DH1 5RD


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    19 March 2026

    Pay scheme

    Agenda for change

    Band

    Band 7

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    R000504

    Job locations

    Craglea, Lanchester Road Hospital, Co Durham, DH1 5RD

    Durham

    DH1 5RD


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    Mental Health Matters's privacy notice (opens in a new tab)