Mental Health Matters

Recovery Worker - Gleadless and Heeley

The closing date is 14 December 2025

Job summary

We have an exciting opportunity for Recovery Workers to join our new 24/7 365 day mental health service in Gleadless and Heeley in Sheffield. Opening in the new year, the non-clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy.

Main duties of the job

To step up on request to Team Manager role in a Team Manager's absence To ensure that recovery goals identified using MHM Support Planning and outcome tools are met To encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health To increase choice and involvement of service users through access to peer support and through volunteering opportunities To empower individuals to identify and overcome obstacles to success in a achieving their self-determined goals engendering self-belief To record and feedback to clients about their progress and achievements and to identify further goals which help them achieve their aspirations To work with a range of partners and external agencies to ensure clients benefit from personalised and joined up support To work as a team member, sharing information and supporting colleagues, peer workers/volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service. Participate in the monitoring requirements of the service by providing statistical and qualitative information on activities, success stories and outcomes achieved To maintain accurate records as required by policies and procedures, using appropriate paper and electronic systems. To maintain timely, accurate details of clients service and support activities and outcomes achieved

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities

Details

Date posted

27 November 2025

Pay scheme

Other

Salary

£25,958 to £25,958 a year

Contract

Permanent

Working pattern

Full-time

Reference number

R000382

Job locations

Holy Trinity Church, St Mary's Avenue, Dane Valley, Margate, CT9 3TN

Gleadless Valley

CT9 3TN


Job description

Job responsibilities

Hours of work: Multiple positions avaiable - both full time and part time. Flexible including evenings and weekends and occasional nights - bank casual hours available Salary: £25,958.40 progression to £28,622.40 Pro Rota Location: Sheffield Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an exciting opportunity for Recovery Workers to join our new 24/7 365 day mental health service in Gleadless and Heeley in Sheffield. Opening in the new year, the non-clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy. Working to ensure the service is responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups and to support in the mobilisation of new services. We are looking for experienced mental health crisis workers who to provide high quality, recovery focused support to people who have a range of mental health needs. About you To be successful in this role, you will need to be an experienced mental health crisis worker, you will be a good team player, an advocate for good mental health able to work shifts including evenings and weekends and occasional nights. The successful candidate will have good communication skills. experience of systems and data recording, experience of providing support, understanding of complex mental health needs, ability to engage with a range of people, ability to speak to and encourage people who use our services, display exceptional emotional intelligence About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you * Competitive salaries, with an annual pay review process * 25 days Annual leave, increasing with length of service, plus bank holidays * Enhanced Occupational Sick pay * Access to our workplace pension scheme * Family friendly and flexible working arrangements to support a good work life balance * Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources * Life Assurance and Free Will writing service * Blue Light Card and Charity Workers discounts * Access to Tickets for Good * Employee recognition and celebration schemes * A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the Person Specification criteria. If you have any additional supporting information you would like to include, you can add this into your application form. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

Job description

Job responsibilities

Hours of work: Multiple positions avaiable - both full time and part time. Flexible including evenings and weekends and occasional nights - bank casual hours available Salary: £25,958.40 progression to £28,622.40 Pro Rota Location: Sheffield Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an exciting opportunity for Recovery Workers to join our new 24/7 365 day mental health service in Gleadless and Heeley in Sheffield. Opening in the new year, the non-clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy. Working to ensure the service is responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups and to support in the mobilisation of new services. We are looking for experienced mental health crisis workers who to provide high quality, recovery focused support to people who have a range of mental health needs. About you To be successful in this role, you will need to be an experienced mental health crisis worker, you will be a good team player, an advocate for good mental health able to work shifts including evenings and weekends and occasional nights. The successful candidate will have good communication skills. experience of systems and data recording, experience of providing support, understanding of complex mental health needs, ability to engage with a range of people, ability to speak to and encourage people who use our services, display exceptional emotional intelligence About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you * Competitive salaries, with an annual pay review process * 25 days Annual leave, increasing with length of service, plus bank holidays * Enhanced Occupational Sick pay * Access to our workplace pension scheme * Family friendly and flexible working arrangements to support a good work life balance * Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources * Life Assurance and Free Will writing service * Blue Light Card and Charity Workers discounts * Access to Tickets for Good * Employee recognition and celebration schemes * A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the shortlisting questions to demonstrate how you meet the Person Specification criteria. If you have any additional supporting information you would like to include, you can add this into your application form. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Health & Social Care (or equivalent or higher)

Desirable

  • Level 3 Qualification in Health & Social Care or equivalent
  • Level 3 Coaching Qualification

Experience

Essential

  • Experience of working in a social care setting or able to demonstrate a lived experience
  • Experience of identifying and co-ordinating a range of services to meet individual needs

Desirable

  • Experience of working in a recovery setting or a coaching role
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Health & Social Care (or equivalent or higher)

Desirable

  • Level 3 Qualification in Health & Social Care or equivalent
  • Level 3 Coaching Qualification

Experience

Essential

  • Experience of working in a social care setting or able to demonstrate a lived experience
  • Experience of identifying and co-ordinating a range of services to meet individual needs

Desirable

  • Experience of working in a recovery setting or a coaching role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

Holy Trinity Church, St Mary's Avenue, Dane Valley, Margate, CT9 3TN

Gleadless Valley

CT9 3TN


Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Employer details

Employer name

Mental Health Matters

Address

Holy Trinity Church, St Mary's Avenue, Dane Valley, Margate, CT9 3TN

Gleadless Valley

CT9 3TN


Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People and Organisational Development

MHM Recruitment Team

recruitment@mhm.org.uk

01915163500

Details

Date posted

27 November 2025

Pay scheme

Other

Salary

£25,958 to £25,958 a year

Contract

Permanent

Working pattern

Full-time

Reference number

R000382

Job locations

Holy Trinity Church, St Mary's Avenue, Dane Valley, Margate, CT9 3TN

Gleadless Valley

CT9 3TN


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