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Mental Health Matters

Team Manager - Sheffield

The closing date is 14 December 2025

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Job summary

Opening in the new year, the non-clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Providing leadership to the team who are delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy.

Main duties of the job

* To manage a large staff team ensuring that all shifts are covered * To ensure the delivery of high-quality recovery focused support to people within the Heeley and Gleadless area * To actively promote the service, managing all people focussed activity within the designated service, including; assessment and management of referrals, needs assessment, support planning, risk management and safety planning and regular review of need. . * To ensure completion of all documentation or other relevant client management information. Please see attached job description for more duties.

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities.

Details

Date posted

25 November 2025

Pay scheme

Other

Salary

£19,728 to £21,804 a year

Contract

Permanent

Working pattern

Part-time

Reference number

R000380

Job locations

Gleadless Roadd, Sheffield, S2 2BT

Sheffield

S2 2BT


Job description

Job responsibilities

Team Manager Hours of work: 24 hours per week including evenings, weekends and some nights Salary: £19,728.64 per annum with progression to £21,804.80 (£30,826 - £34,070 FTE) Location: Sheffield Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an exciting opportunity for a Team Manager to join our new 24/7 365 day mental health service in Gleadless and Heeley in Sheffield. Opening in the new year, the non-clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Providing leadership to the team who are delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy. Ensure the team are responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups and to support in the mobilisation of new services. We are looking for an experienced mental health crisis manager who is able to manage and support the team. Our services provide high quality, recovery focused support to people who have a range of mental health needs. About you To be successful in this role, you will need to be an experienced Mental health service manager who along with the Crisis House Manager are able to review and improve services and support business development. You will be an inspiring leader, a good team player, an advocate for good mental health able to work evenings and weekends and occasional nights. The successful candidate will have exceptional communication skills. experience of systems and data recording, experience of providing support, understanding of complex mental health needs, ability to engage with a range of people, ability to speak to and encourage people who use our services, display exceptional emotional intelligence About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

    Job description

    Job responsibilities

    Team Manager Hours of work: 24 hours per week including evenings, weekends and some nights Salary: £19,728.64 per annum with progression to £21,804.80 (£30,826 - £34,070 FTE) Location: Sheffield Could you make Mental Health Matter? Are you looking for a role where you can have a positive impact on the lives of people living with mental health needs, then this could be the role for you! About the role We have an exciting opportunity for a Team Manager to join our new 24/7 365 day mental health service in Gleadless and Heeley in Sheffield. Opening in the new year, the non-clinical service provision will deliver mental health services to prevent attendance at A&E, including supporting people who have been discharged from hospital but are not yet ready to go home. Providing leadership to the team who are delivering high quality, safe and effective crisis services in support of the organisation's mission, values and strategy. Ensure the team are responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups and to support in the mobilisation of new services. We are looking for an experienced mental health crisis manager who is able to manage and support the team. Our services provide high quality, recovery focused support to people who have a range of mental health needs. About you To be successful in this role, you will need to be an experienced Mental health service manager who along with the Crisis House Manager are able to review and improve services and support business development. You will be an inspiring leader, a good team player, an advocate for good mental health able to work evenings and weekends and occasional nights. The successful candidate will have exceptional communication skills. experience of systems and data recording, experience of providing support, understanding of complex mental health needs, ability to engage with a range of people, ability to speak to and encourage people who use our services, display exceptional emotional intelligence About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding -

    Person Specification

    Qualifications

    Essential

    • Minimum of level 3 in Health and Social Care or equivalent related subject

    Experience

    Essential

    • Experience of working in a recovery based social inclusion service
    • Experience of work in a social care community-based setting
    • Experience of managing and delivering to agreed budgets
    • Experience of all aspects of staff management.
    • Experience of management, including project, service and operational management.
    • Experience of performance management and performance appraisals.
    • Experience of setting and delivering to agreed targets.
    • Experience of recruitment
    Person Specification

    Qualifications

    Essential

    • Minimum of level 3 in Health and Social Care or equivalent related subject

    Experience

    Essential

    • Experience of working in a recovery based social inclusion service
    • Experience of work in a social care community-based setting
    • Experience of managing and delivering to agreed budgets
    • Experience of all aspects of staff management.
    • Experience of management, including project, service and operational management.
    • Experience of performance management and performance appraisals.
    • Experience of setting and delivering to agreed targets.
    • Experience of recruitment

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    Gleadless Roadd, Sheffield, S2 2BT

    Sheffield

    S2 2BT


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    Gleadless Roadd, Sheffield, S2 2BT

    Sheffield

    S2 2BT


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    25 November 2025

    Pay scheme

    Other

    Salary

    £19,728 to £21,804 a year

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    R000380

    Job locations

    Gleadless Roadd, Sheffield, S2 2BT

    Sheffield

    S2 2BT


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    Mental Health Matters's privacy notice (opens in a new tab)