Crisis Service Manager- Kent

Job description

Job responsibilities

Job Title: Crisis service manager Hours of work: 37.5 hours per week, working 9am-5pm, with flexibility to support services that operate 24 hours a day. Salary: £38,397 with progression to £42,723 per annum Location: Home based, with expectation of travel within the Kent and Medway area. Are you looking for a job or an opportunity where you can make a difference! Join us and make Mental Health Matter! About the role We have an exciting and new opportunity for a Crisis Service Manager to join our growing East Kent team. This role is supporting operations, working with teams across East Kent. The Kent safe havens are an out of hours crisis alternative to Accident and Emergency for individuals facing crisis or heading towards a mental health crisis. The purpose of the role is to provide leadership and management to deliver high quality, safe and effective Crisis services in support of the organisation's mission, values and strategy. You will be ensuring the team are responsive to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups. Work will include promoting the profile and reputation of MHM by building and maintaining positive relationships with a wide range of internal and external stakeholders, including relevant professional networks and individuals who access our services, and keeping up to date with best practice in the field. We are looking for experienced, compassionate and organised person to work with team to focus support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. About you To be successful in this role, you will need to have: *An understanding of the mental health landscape within Kent and Medway. *Have exceptional communication skills. *Experience of systems and data recording *Advanced understanding of complex mental health need. *The ability to engage with a range of people. *Auditing experience. *Financial management experience. *People management experience. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities What we offer you Competitive salaries, with an annual pay review process 25 days Annual leave, increasing with length of service, plus bank holidays Enhanced Occupational Sick pay Access to our workplace pension scheme Family friendly and flexible working arrangements to support a good work life balance Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources Life Assurance and Free Will writing service Blue Light Card and Charity Workers discounts Access to Tickets for Good Employee recognition and celebration schemes A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Natalie Jewell:

Person Specification

Qualifications

Essential

• Diploma or NVQ Level 4 Management /Equivalent (or willing to work towards and achieve within a set period of time)

Desirable

• Minimum level 3 Leadership & Management.
• Suitable professional health and / or social Care Qualification
• Recovery Qualification

Experience

Essential

• Experience of all aspects of colleague management. Experience of management, including project, service and operational management.
• Experience of managing and delivering to agreed budgets.
• Experience of performance management and performance appraisals.
• Experience of setting and delivering to agreed targets.
• Experience of recruitment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mental Health Matters

Address

CT11 9AG

Ashford

CT11 9AG

Employer's website

https://www.mhm.org.uk/ (Opens in a new tab)