Job summary
We have an amazing opportunity for a Team Manager to join our established Ramsgate Safe Haven Team. You will be working alongside and line managing Crisis Recovery workers and Peer Support Workers to provide crisis support to individuals attending the Safe Haven.
Ramsgate Safe Haven is an out of hours mental health support service, running open access to any individuals in Ramsgate and the surrounding areas. We work with anyone experiencing a mental health crisis or heading towards a crisis.
Main duties of the job
To ensure the delivery of high-quality recovery focused support to clients
within a designated service/location.
2 * To actively promote the service, managing all client focussed activity
within a designated service / location, including; assessment and
management of referrals, voids management (housing), needs
assessment, support planning, risk management and safety planning
and regular review of need.
3 * To ensure completion of all My Future Matters documentation or other
relevant client management information.
4 * To ensure that all incidents and safeguarding concerns are managed in
line with MHM policies and procedures.
5 * To proactively liaise with the relevant Area Manager ensuring the timely
escalation of any issues which may affect the safety and quality of
service provision.
6 * To provide appropriate support and line management for staff members
within relevant team/s, including the provision of induction, supervision,
appraisal, development, absence and performance management in line
with MHM's policies and procedures.
7 * To ensure that staffing resources and capacity is adequate to deliver
high quality services to clients and to meet contractual requirements,
including recruitment of new staff and management of the staff rota.
8 * To ensure that all financial authorisation procedures are adhered to.
9 * To communicate effectively and to provide reports and associated
documentation of a high standard to management and commissioners
as required.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.
Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
Job description
Job responsibilities
To be successful in this role, you will need to offer leadership experience, have good knowledge of mental health and the impact this has on people who access the service.
You should be accountable, compassionate and proud in what you do working for mental health matters.
Have experience of providing support to those in need and be able to think on your feet. Be qualified, organised and have exceptional communication skills.
Advanced understanding of complex mental health needs and the ability to engage and network with other professionals is key. There also needs to be experience of leading and supervising a team and knowledge around delivering a safe and high quality service to those in need in an unpredictable environment.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.
Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
What we offer you
Competitive salaries, with an annual pay review process
25 days Annual leave, increasing with length of service, plus bank holidays
Enhanced Occupational Sick pay
Access to our workplace pension scheme
Family friendly and flexible working arrangements to support a good work life balance
Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
Life Assurance and Free Will writing service
Blue Light Card and Charity Workers discounts
Access to Tickets for Good
Employee recognition and celebration schemes
A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
How to Apply
We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.
We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.
If you would like to have an informal conversation about this role, please contact:
Natalie Jewell:
Job description
Job responsibilities
To be successful in this role, you will need to offer leadership experience, have good knowledge of mental health and the impact this has on people who access the service.
You should be accountable, compassionate and proud in what you do working for mental health matters.
Have experience of providing support to those in need and be able to think on your feet. Be qualified, organised and have exceptional communication skills.
Advanced understanding of complex mental health needs and the ability to engage and network with other professionals is key. There also needs to be experience of leading and supervising a team and knowledge around delivering a safe and high quality service to those in need in an unpredictable environment.
About us
Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers.
Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities
What we offer you
Competitive salaries, with an annual pay review process
25 days Annual leave, increasing with length of service, plus bank holidays
Enhanced Occupational Sick pay
Access to our workplace pension scheme
Family friendly and flexible working arrangements to support a good work life balance
Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
Life Assurance and Free Will writing service
Blue Light Card and Charity Workers discounts
Access to Tickets for Good
Employee recognition and celebration schemes
A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
How to Apply
We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.
We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone.
If you would like to have an informal conversation about this role, please contact:
Natalie Jewell:
Person Specification
Qualifications
Essential
- Minimum of level 3 in Health and Social
- Care or equivalent related subject
Experience
Essential
- Experience of working in a recovery based
- social inclusion service
- * Experience of work in a social care
- community-based setting
- * Experience of managing and delivering to
- agreed budgets
- * Experience of all aspects of staff
- management.
- * Experience of management, including
- project, service and operational
- management.
- * Experience of performance management
- and performance appraisals.
- * Experience of setting and delivering to
- agreed targets
- * Experience of recruitment
Person Specification
Qualifications
Essential
- Minimum of level 3 in Health and Social
- Care or equivalent related subject
Experience
Essential
- Experience of working in a recovery based
- social inclusion service
- * Experience of work in a social care
- community-based setting
- * Experience of managing and delivering to
- agreed budgets
- * Experience of all aspects of staff
- management.
- * Experience of management, including
- project, service and operational
- management.
- * Experience of performance management
- and performance appraisals.
- * Experience of setting and delivering to
- agreed targets
- * Experience of recruitment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
