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Mental Health Matters

Team Manager - Warrington

The closing date is 14 September 2025

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Job summary

We have an exciting opportunity for a Team Manager to join new service in Warrington and Halton We are looking for an experienced, compassionate, well organised and qualified person to Manage a team and deliver high quality non clinical support to individuals in times of crisis. We deliver high quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse

Main duties of the job

To ensure the delivery of high-quality recovery focused support to clients within a designated service/location. * To actively promote the service, managing all client focussed activity within a designated service / location, including; assessment and management of referrals, voids management (housing), needs assessment, support planning, risk management and safety planning and regular review of need. . * To ensure completion of all My Future Matters documentation or other relevant client management information. * To ensure that all incidents and safeguarding concerns are managed in line with MHM policies and procedures. * To proactively liaise with the relevant Area Manager ensuring the timely escalation of any issues which may affect the safety and quality of service provision. * To provide appropriate support and line management for staff members within relevant team/s, including the provision of induction, supervision, appraisal, development, absence and performance management in line with MHM's policies and procedures. * To ensure that staffing resources and capacity is adequate to deliver high quality services to clients and to meet contractual requirements, including recruitment of new staff and management of the staff rota. * To ensure that all financial authorisation procedures are adhered to. * To communicate effectively and to provide reports and associated documentation of a high standard to management and commissioners as required.

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities.

Details

Date posted

28 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,826 to £30,826 a year

Contract

Fixed term

Duration

18 months

Working pattern

Part-time

Reference number

R000160

Job locations

Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

Warrington

WA2 7NG


Job description

Job responsibilities

Team Manager - Warrington and Halton Support Hub Hours: 29 hours per week Service opening hours: 7 nights, 6pm - midnight Salary: £30,826 pro rata with additional enhancement for unsociable hours Location: Warrington and Halton If you are looking for a role where you can have a positive impact on the lives of people living with mental health needs, while demonstrating leadership and guidance to your team then this could be the role for you! About the role We have an exciting opportunity for a Team Manager to join new service in Warrington and Halton We are looking for an experienced, compassionate, well organised and qualified person to Manage a team and deliver high quality non clinical support to individuals in times of crisis. We deliver high quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. About you To be successful in this role, you will need to offer leadership experience, have good knowledge of mental health and the impact this has on people who access the service. You should be accountable, compassionate and proud in what you do working for mental health matters. Have experience of providing support. Be qualified, organised and have exceptional communication skills. A wealth of experience of systems and data recording. Advanced understanding of complex mental health needs and the ability to engage with a range of people and other professionals, ability to speak to and encourage people who use our services while displaying exceptional emotional intelligence. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities. What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding- - 0797 7229925

    Job description

    Job responsibilities

    Team Manager - Warrington and Halton Support Hub Hours: 29 hours per week Service opening hours: 7 nights, 6pm - midnight Salary: £30,826 pro rata with additional enhancement for unsociable hours Location: Warrington and Halton If you are looking for a role where you can have a positive impact on the lives of people living with mental health needs, while demonstrating leadership and guidance to your team then this could be the role for you! About the role We have an exciting opportunity for a Team Manager to join new service in Warrington and Halton We are looking for an experienced, compassionate, well organised and qualified person to Manage a team and deliver high quality non clinical support to individuals in times of crisis. We deliver high quality, recovery focused support to our clients who have a range of mental health needs as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion. About you To be successful in this role, you will need to offer leadership experience, have good knowledge of mental health and the impact this has on people who access the service. You should be accountable, compassionate and proud in what you do working for mental health matters. Have experience of providing support. Be qualified, organised and have exceptional communication skills. A wealth of experience of systems and data recording. Advanced understanding of complex mental health needs and the ability to engage with a range of people and other professionals, ability to speak to and encourage people who use our services while displaying exceptional emotional intelligence. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities. What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents. We are an equal opportunities employer. We really value diversity and are committed to ensuring our processes are inclusive. We may ask some personal information during the application process, however, everything we ask is to ensure we can offer fair and accessible opportunities for everyone. If you would like to have an informal conversation about this role, please contact: Jackie Redding- - 0797 7229925

    Person Specification

    Qualifications

    Essential

    • Minimum of level 3 in Health and Social Care or
    • equivalent related subject

    Experience

    Essential

    • Experience of working in a recovery based social
    • inclusion service
    • Experience of work in a social care community-based
    • setting
    • Experience of managing and delivering to agreed
    • budgets
    • Experience of all aspects of staff management.
    • Experience of management, including project, service
    • and operational management.
    • Experience of performance management and
    • performance appraisals.
    • Experience of setting and delivering to agreed targets.
    • Experience of recruitment
    Person Specification

    Qualifications

    Essential

    • Minimum of level 3 in Health and Social Care or
    • equivalent related subject

    Experience

    Essential

    • Experience of working in a recovery based social
    • inclusion service
    • Experience of work in a social care community-based
    • setting
    • Experience of managing and delivering to agreed
    • budgets
    • Experience of all aspects of staff management.
    • Experience of management, including project, service
    • and operational management.
    • Experience of performance management and
    • performance appraisals.
    • Experience of setting and delivering to agreed targets.
    • Experience of recruitment

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

    Warrington

    WA2 7NG


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

    Warrington

    WA2 7NG


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    28 August 2025

    Pay scheme

    Agenda for change

    Band

    Band 4

    Salary

    £30,826 to £30,826 a year

    Contract

    Fixed term

    Duration

    18 months

    Working pattern

    Part-time

    Reference number

    R000160

    Job locations

    Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

    Warrington

    WA2 7NG


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