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Mental Health Matters

Peer Support Worker

The closing date is 14 September 2025

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Job summary

Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment.

Main duties of the job

Peer Support Workers have lived experience, and the knowledge gained from that experience, is the foundation of peer support, helping build connections between peer support workers and the people they work with. (PSW Competency Framework, 2020). Peer Support Workers in MHM work alongside Recovery Workers and other staff, their role requires that they draw directly from their own experience of mental health difficulties or caring for someone who experiences mental health difficulties.

About us

Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities

Details

Date posted

28 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,910 to £23,910 a year

Contract

Fixed term

Duration

18 months

Working pattern

Part-time

Reference number

R000159

Job locations

Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

Warrington

WA2 7NG


Job description

Job responsibilities

Hours of work: 19 hours per week including evenings and weekends 6pm - midnight Salary: £23,809 pa pro rata Location: Warrington and/or Halton Do you have lived experience of mental health needs? Would you like to use this to help others in your community? This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which will shortly be opening in Warrington and Halton. Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you To be successful in this role, you will need to have lived experience of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.

    Job description

    Job responsibilities

    Hours of work: 19 hours per week including evenings and weekends 6pm - midnight Salary: £23,809 pa pro rata Location: Warrington and/or Halton Do you have lived experience of mental health needs? Would you like to use this to help others in your community? This could be the perfect opportunity for you! This is an opportunity for you to be part of something new in our brand new mental health support service which will shortly be opening in Warrington and Halton. Working alongside our Crisis Recovery Workers, you will be part of the Mental Health Matters team offering free mental health support 7 nights per week from 6pm to midnight. Our services are provided in a welcoming, comfortable, non-judgmental, and non-clinical environment. About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities About you To be successful in this role, you will need to have lived experience of mental health issues, be compassionate, patient and non-judgemental and have excellent communication skills and able to relate to people with complex needs. You will also be willing and able to work evenings and weekends up to midnight What we offer you

  • Competitive salaries, with an annual pay review process
  • 25 days Annual leave, increasing with length of service, plus bank holidays
  • Enhanced Occupational Sick pay
  • Access to our workplace pension scheme
  • Family friendly and flexible working arrangements to support a good work life balance
  • Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
  • Life Assurance and Free Will writing service
  • Blue Light Card and Charity Workers discounts
  • Access to Tickets for Good
  • Employee recognition and celebration schemes
  • A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations
    • How to Apply We operate Safer Recruitment processes, so if you are interested in this role, you will need to apply via our online application form. Please ensure you answer all of the mandatory questions, and attach your personal statement showing how you meet the person specification criteria. This can be done on a separate document and uploaded as part of your application supporting documents.

    Person Specification

    Qualifications

    Essential

    • Completion of Peer Support Worker
    • Training or willingness to undertake such
    • training in the first 12 months of
    • employment, dependant on course
    • availability

    Experience

    Essential

    • Good standard of written English
    • * Able to demonstrate a lived experience of
    • mental health difficulties and supporting
    • someone with a mental health difficulty.
    • * Able to demonstrate careful listening and
    • empathy and a non-judgemental attitude.
    • * Able to support people's self-management
    • (that is, the actions people can do to take
    • care of themselves and gain control over
    • their own lives).
    • * Understanding of recovery-focused and
    • person-centred approaches.
    • * Ability to communicate effectively within a
    • Team and externally with voluntary and
    • statutory agencies.
    • * Good interpersonal and listening skills
    • * Able to plan and prioritise workload and
    • meet competing demands
    • * Able to demonstrate a commitment to self development, training and CPD
    • * Able to motivate, support clients,
    • volunteers
    Person Specification

    Qualifications

    Essential

    • Completion of Peer Support Worker
    • Training or willingness to undertake such
    • training in the first 12 months of
    • employment, dependant on course
    • availability

    Experience

    Essential

    • Good standard of written English
    • * Able to demonstrate a lived experience of
    • mental health difficulties and supporting
    • someone with a mental health difficulty.
    • * Able to demonstrate careful listening and
    • empathy and a non-judgemental attitude.
    • * Able to support people's self-management
    • (that is, the actions people can do to take
    • care of themselves and gain control over
    • their own lives).
    • * Understanding of recovery-focused and
    • person-centred approaches.
    • * Ability to communicate effectively within a
    • Team and externally with voluntary and
    • statutory agencies.
    • * Good interpersonal and listening skills
    • * Able to plan and prioritise workload and
    • meet competing demands
    • * Able to demonstrate a commitment to self development, training and CPD
    • * Able to motivate, support clients,
    • volunteers

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Mental Health Matters

    Address

    Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

    Warrington

    WA2 7NG


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Mental Health Matters

    Address

    Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

    Warrington

    WA2 7NG


    Employer's website

    https://www.mhm.org.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    People and Organisational Development

    MHM Recruitment Team

    recruitment@mhm.org.uk

    01915163500

    Details

    Date posted

    28 August 2025

    Pay scheme

    Agenda for change

    Band

    Band 2

    Salary

    £23,910 to £23,910 a year

    Contract

    Fixed term

    Duration

    18 months

    Working pattern

    Part-time

    Reference number

    R000159

    Job locations

    Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG

    Warrington

    WA2 7NG


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