HR & Payroll Advisor

Job responsibilities

ROLE AND RESPONSIBILITIES

The following are the core responsibilities of the HR & Payroll Advisor. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

HR Administration & Support

• Manage HR records and administration across the full employee lifecycle, ensuring accuracy and compliance.

• Act as the first point of contact for HR queries, providing clear, professional, policy-based advice to managers and colleagues.

• Support managers with daily clock in/out anomalies and timekeeping queries.

• Assist with recruitment campaigns, including advertising roles and shortlisting candidates.

• Coordinate onboarding, induction, probation, and leaver processes.

• Support the development, implementation, and communication of HR policies and procedures, including maintaining HR templates for probation, appraisals, and other HR processes.

• Assist management with disciplinary and grievance matters, as well as TUPE processes.

• Maintain accurate records of meetings and discussions.

• Complete reference requests for current employees and leavers upon request.

Payroll & Benefits

• Prepare and process payroll spreadsheets, ensuring accuracy and timely submission.

• Calculate sickness pay in line with policy and keep employees informed.

• Ensure all overtime is correctly calculated, authorised, and submitted on time.

• Input SSP, SMP, and SPP into the payroll system, ensuring supporting documentation is complete and submitted promptly.

• Collaborate with internal teams and external providers to ensure payroll is accurate and processed on time.

• Identify opportunities to improve payroll and pension processes.

• Act as the primary contact for payroll queries, providing timely and accurate resolutions.

• Support employee benefits administration.

Systems & Reporting

• Maintain up-to-date HR databases, ensuring accurate employee information is captured and updated.

• Manage holiday entitlement records and generate leave balance reports to support year-round planning.

• Ensure statutory and mandatory training is completed and up to date.

• Support managers with probation periods and annual appraisals by sending reminders and providing templates.

• Follow up on completed probation and appraisal forms to ensure accurate record keeping.

• Produce HR reports and provide management with insights on metrics such as turnover, absence, and training compliance.

• Identify opportunities to streamline processes and improve efficiency.

Compliance & Wellbeing

• Ensure compliance with DBS checks, Right to Work requirements, and professional registrations, including reminders for expirations.

• Contribute to occupational health and employee wellbeing initiatives.

• Facilitate completion of DSE (Display Screen Equipment) assessments and ensure any action points are addressed.

• Maintain confidentiality of sensitive HR and payroll data and ensure compliance with GDPR and internal data protection policies.

• Support CHE in maintaining compliance with NHS and CQC requirements.

Team & Office Support

• Build strong relationships across member practices as a visible and approachable HR representative.

• Perform daily administrative duties and assist with office coordination.

• Support the coordination of training sessions or workshops.

• Assist with employee surveys, feedback collection, and action plans to support employee engagement and continuous development.

• Work closely with the HR Manager to ensure timely completion of tasks and projects.

Qualifications

Essential

• GCSE Maths and English
• Working towards or recently completed CIPD Level 3 or equivalent previous proven experience
• Evidence of continued professional development in HR

Desirable

• Higher education qualification (e.g. HND, HNC, NVQ, A-level or equivalent)
• CIPD Level 5 or higher

Experience

Essential

• Previous experience in HR administration, including recruitment, onboarding, induction, probation, and leaver processes
• Experience using BrightHR or similar HR systems and maintaining accurate employee records
• Experience providing payroll support and employee benefits administration
• Experience liaising with internal and external stakeholders

Desirable

• Experience working in the NHS/Health Sector/ Public Sector
• Experience supporting managers with HR processes, including disciplinary, grievance, or TUPE
• Experience with employee surveys, feedback systems, and supporting action plans
• Experience in evaluating and selecting external HR or payroll providers

Knowledge

Essential

• Understanding of UK employment law, payroll regulations, and HR best practices
• Knowledge of GDPR and data protection requirements
• Knowledge of HR systems (e.g., BrightHR) and their use for HR processes and reporting

Desirable

• Knowledge of payroll processes and pension schemes
• Understanding of NHS or similar healthcare structures
• Knowledge of employee wellbeing initiatives, occupational health, and basic Health & Safety compliance (including DSE assessments)
• Knowledge of HR reporting tools, metrics, and workforce analytics

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).