Job summary
An exciting opportunity has arisen for a talented individual
to join our friendly and supportive Lambeth Together Training & Development
Hub to lead and manage our workforce development and professional education
offer to support our strategic ambition for education and meet the aims of our
workforce development plan.
To be successful in this role you will need to form close
working partnerships with professional and operational leads to understand
Lambeths Primary Care workforce development priorities and work together to
implement workforce planning solutions. In this role you will be supported by a
dedicated Administrator and will also have support from the wider LTTDH Core
team.
We are keen to hear from experienced applicants but also for
someone to learn and grow into this role. It would be great if you have strong
experience in the provision of workforce development and education
commissioning and managing CPD budgets but if your knowledge is only in one of
these areas, we are still keen to hear from you.
Main duties of the job
Plan and co-ordinate the delivery of direct
funding commissions, prioritising the non- medical workforce (eg reception,
practice managers, HCAs and nurses)
Manage all aspects of funding, including writing
bids for funding available at short notice.
Evaluate feedback and effectiveness of specific
workforce development initiatives, to inform future commissioning decisions
Undertake workforce audits and primary care
training needs analysis as required, but at least annually
Excellent communication with practices, with a
deep understanding of workforce issues and levers to facilitate workforce
transformation (eg. negotiating on AHP tariff)
Develop and deliver a monthly newsletter to all
practices, highlighting upcoming CPPD opportunities and promoting the workforce
transformation agenda
Identify funding opportunities and write
workforce project proposals for submission (eg HEE, LTTDH and/or Federation,
HIN)
Project manage and write reports for specific
workforce projects
Work with the Lead Nurse to support and promote
nurse mentorship, the GPN Programme and other initiatives
About us
In 2021/22 the newly created
Lambeth Together Training and Development Hub Community Interest Company,
(LTTDH CIC) took on responsibility for delivery training and development to the
primary care workforce in Lambeth, which is delivered through the Lambeth
Together Training and Development Hub (LTTDH).
LTTDH is one of 6 training hubs
in South East London (SEL), which come together under a single lead training
hub (BETH) to deliver that training and development.
Historically funded by Health
Education England (HEE), Training Hubs have been established across London with
the overarching ambition of supporting primary care workforce development and
transformation.
The Lambeth Together Training
& Development Hubs (LTTDH) focus is on delivering
and co-ordinating continuous personal & professional development (CPPD)
as well as some more innovative workforce transformation projects.
LTTDH has been developed to
take on devolved responsibility from HEE via BETH to manage the training and
education of our existing and future community and primary care workforce
locally to:
Meet the needs of our community
Provide integrated high quality population based healthcare
Support workforce development.
Expand
opportunities to build workforce capacity & capability within primary care.
Support the shift of care from hospital
based services to the community, close to
where people live
Job description
Job responsibilities
20hrs per week
1.
Duties and Responsibilities Workforce
planning and development
Co-ordinate data gathering across organisations to ensure that accurate
data is provided in the right format to meet deadlines and following up and
escalating as necessary any delays in the return of key information.
Work with Finance colleagues to develop robust costing information for
the current and future workforce.
Gather a range of baseline workforce data including staff numbers,
turnover, vacancy data and use of bank and agency across a range of
organisations.Data
analysis and information management
Responsible for developing and maintaining data
collection systems to provide accurate and timely information, including but
not exclusively:
o Primary
care workforce data
o Training
attendance data for learning and training opportunities offered by the Hub
o Nursing
and medical placements
o Training,
education and learning courses available locally
o Hub
contacts and communications
Analysis of the above data sets in terms of
uptake, feedback, outcome, and budget
Using a variety of software products to present
analyses most effectively
Analyse information to predict and meet future
training and education needs in line with best professional practice
Monitor and track risks and issues and be
proactive in resolution and escalation processes
Contribute to the management of performance,
taking a lead in specific projects as required
Working relationships and
communications Ensure accurate and open
communications with a range of organisations Provide accurate and
timely specialist advice and guidance on operations and information matters The role works closely
with the clinical leads, including, but not limited to, GPs Nurses and
Pharmacists to facilitate the annual training and education planning and
procurement cycle for these groups in Lambeth.
This involves supporting selection of courses and training across the
range of providers available, and to ensure allocations are correct and
monitored effectively throughout the year Identify risks, issues and
dependencies to the Lambeth Together LTTDH Leadership & Delivery Group Support the development of
internal and external communications where required by regular contact with the
Steering Group, LTTDH AND/OR FEDERATION communications teams and other
stakeholders Participate in relevant
internal and external working groups, projects, services and initiatives Key interfaces:o South East London Lead
Training Hubo Training Hubs across South
East London (Bexley, Bromley, Greenwich, Lewisham & Southwark)o LTTDH Leadership &
Delivery Group o The network of providers
and wider stakeholders across South East London/London. o Lambeth clinical leads as
described aboveo Training and education
providerso Health Education England
(HEE) and HEE South Londono Healthcare providers in
Lambeth such as: Guys and St Thomass Trust, Kings College Hospital, South
London and Maudsley Trust (SLaM)o Lambeth GP practice staffo Lambeth GP Federationo Lambeth Clinical Cabineto Practices, and Practice
Managerso London Borough of Lambeth
Administration
Provide co-ordination of, and participate in the LTTDH Leadership &
Delivery Group and other relevant meeting, preparing agendas and papers, taking
minutes and providing support where needed
Draft and present reports for the LTTDH Leadership & Delivery Group
, HEE Delivery Group and other meetings as required
Assist with the development, implementation, monitoring and evaluation
of new information systems/databases as required
Develop a forward business programme of work for the hub
Lead on relevant hub project work as required such as organising and
attending hub and workforce events
Financial and physical resources
Provide budgetary information and analysis on the complexity of the
multiple funding streams under the management of the hub
Develop, maintain and monitor budget information including spend and
escalation of potential financial breaches, underspends, producing and
presenting reports as requested
Contribute to the financial delivery of the LTTDH ensuring outcomes are
delivered to the highest quality and that it is cost effective and delivered on
time
Policy and Service Development
The post holder will be expected to interpret the local
implementation of national policy for Health and Care in relation to workforce.
The post holder will
provide expertise and support in the local development of systems and processes
within the Lambeth Together Primary care workforce.
Contribute to the review
and development of existing information management systems and contribute to
the development of an integrated approach to, service or initiative management.
Support the development
of policies and procedures as appropriate.
Autonomy / Freedom to Act
Ability
to work on own initiative and organise own workload with minimal supervision
working to tight and often changing timescales.
Manage
email, identify and take appropriate action required. Use own initiative when
assessing priorities and have the confidence to act quickly to ensure sensitive
information is managed appropriately.
Take
personal responsibility, in the absence of Senior Team members, for handling
difficult queries, seeking advice as appropriate.
Job description
Job responsibilities
20hrs per week
1.
Duties and Responsibilities Workforce
planning and development
Co-ordinate data gathering across organisations to ensure that accurate
data is provided in the right format to meet deadlines and following up and
escalating as necessary any delays in the return of key information.
Work with Finance colleagues to develop robust costing information for
the current and future workforce.
Gather a range of baseline workforce data including staff numbers,
turnover, vacancy data and use of bank and agency across a range of
organisations.Data
analysis and information management
Responsible for developing and maintaining data
collection systems to provide accurate and timely information, including but
not exclusively:
o Primary
care workforce data
o Training
attendance data for learning and training opportunities offered by the Hub
o Nursing
and medical placements
o Training,
education and learning courses available locally
o Hub
contacts and communications
Analysis of the above data sets in terms of
uptake, feedback, outcome, and budget
Using a variety of software products to present
analyses most effectively
Analyse information to predict and meet future
training and education needs in line with best professional practice
Monitor and track risks and issues and be
proactive in resolution and escalation processes
Contribute to the management of performance,
taking a lead in specific projects as required
Working relationships and
communications Ensure accurate and open
communications with a range of organisations Provide accurate and
timely specialist advice and guidance on operations and information matters The role works closely
with the clinical leads, including, but not limited to, GPs Nurses and
Pharmacists to facilitate the annual training and education planning and
procurement cycle for these groups in Lambeth.
This involves supporting selection of courses and training across the
range of providers available, and to ensure allocations are correct and
monitored effectively throughout the year Identify risks, issues and
dependencies to the Lambeth Together LTTDH Leadership & Delivery Group Support the development of
internal and external communications where required by regular contact with the
Steering Group, LTTDH AND/OR FEDERATION communications teams and other
stakeholders Participate in relevant
internal and external working groups, projects, services and initiatives Key interfaces:o South East London Lead
Training Hubo Training Hubs across South
East London (Bexley, Bromley, Greenwich, Lewisham & Southwark)o LTTDH Leadership &
Delivery Group o The network of providers
and wider stakeholders across South East London/London. o Lambeth clinical leads as
described aboveo Training and education
providerso Health Education England
(HEE) and HEE South Londono Healthcare providers in
Lambeth such as: Guys and St Thomass Trust, Kings College Hospital, South
London and Maudsley Trust (SLaM)o Lambeth GP practice staffo Lambeth GP Federationo Lambeth Clinical Cabineto Practices, and Practice
Managerso London Borough of Lambeth
Administration
Provide co-ordination of, and participate in the LTTDH Leadership &
Delivery Group and other relevant meeting, preparing agendas and papers, taking
minutes and providing support where needed
Draft and present reports for the LTTDH Leadership & Delivery Group
, HEE Delivery Group and other meetings as required
Assist with the development, implementation, monitoring and evaluation
of new information systems/databases as required
Develop a forward business programme of work for the hub
Lead on relevant hub project work as required such as organising and
attending hub and workforce events
Financial and physical resources
Provide budgetary information and analysis on the complexity of the
multiple funding streams under the management of the hub
Develop, maintain and monitor budget information including spend and
escalation of potential financial breaches, underspends, producing and
presenting reports as requested
Contribute to the financial delivery of the LTTDH ensuring outcomes are
delivered to the highest quality and that it is cost effective and delivered on
time
Policy and Service Development
The post holder will be expected to interpret the local
implementation of national policy for Health and Care in relation to workforce.
The post holder will
provide expertise and support in the local development of systems and processes
within the Lambeth Together Primary care workforce.
Contribute to the review
and development of existing information management systems and contribute to
the development of an integrated approach to, service or initiative management.
Support the development
of policies and procedures as appropriate.
Autonomy / Freedom to Act
Ability
to work on own initiative and organise own workload with minimal supervision
working to tight and often changing timescales.
Manage
email, identify and take appropriate action required. Use own initiative when
assessing priorities and have the confidence to act quickly to ensure sensitive
information is managed appropriately.
Take
personal responsibility, in the absence of Senior Team members, for handling
difficult queries, seeking advice as appropriate.
Person Specification
Qualifications
Essential
- Educated to Masters degree level in relevant subject, or equivalent level of experience in specialist areas.
- Project management qualification e.g. PRINCE 2, Managing Successful Projects.
Experience
Essential
- Experience and understanding of evaluating and measuring the performance of training and education provision and initiatives
- Demonstrated experience of co-
- ordinating projects in complex
- and challenging environments;
- Experience of drafting briefing
- papers and correspondence for a senior audience
- Demonstrate a good understanding of primary care roles and educational requirements of each role type
- Experience and understanding of project management methodologies
- Evidence of success in efficient and effective project and programme management, where delivery has met quality, time and financial budget
- Experience of collating complex raw data from a variety of sources, performing detailed analysis and producing and presenting reports and findings to diverse audiences
- Experience of successful bid writing
- Experience in Accounts management made up of multiple budget streams
- Knowledge of the current NHS, Primary Care, workforce development landscape and approaches and experience of workforce planning and development
- Experience of Identifying, mitigating and reporting risks
- Demonstrated experience of co-
- coordinating similar projects in complex
- and challenging environments
- A good understanding of the health and social care environment and roles and responsibilities with it
Desirable
- Previous experience in a similar role in public/third sector.
- Experience and understanding of evaluating and measuring the performance of healthcare or other services.
- Experience or understanding of healthcare service re design.
Communication Skills
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering ideas and concepts clearly and concisely to diverse audiences.
- Excellent working knowledge of Microsoft and other software tools including Project, Excel, Access, Word etc.
- Skilled in nurturing key relationships and maintaining networks.
Analytical
Essential
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Ability to analyse and interpret complex information, including financial, pre-empt and evaluate issues, and recommend an appropriate course of action to address.
- Attention to detail combined with the ability to extract key messages from complex analysis.
Management Skills
Essential
- Ability to work effectively between strategic and operational activities where required; responding to sudden, unexpected competing demands
- Adaptability, flexibility and ability to cope with uncertainty and change
- An ability to maintain confidentiality and trust
- Evidence of delivering successful projects that met quality and financial targets
- Ability to engender trust and confidence and demonstrate integrity in all working behaviours
- Very organised and effective at organising others
Physical Skills
Essential
- Ability to concentrate to perform detailed work
- Well-developed IT and keyboard skills
- Travel independently around the borough and further afield when required
Other
Essential
- Autonomy
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Insight to know when to seek advice, support and direction.
- Ability to stay calm, professional and focused in urgent situations and when things do not go to plan
- Equality and Diversity
- Understanding of and commitment to equality or opportunity and good working relationships with all.
- Other
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Demonstrate a strong desire to improve performance and made a difference by focusing on goals
Person Specification
Qualifications
Essential
- Educated to Masters degree level in relevant subject, or equivalent level of experience in specialist areas.
- Project management qualification e.g. PRINCE 2, Managing Successful Projects.
Experience
Essential
- Experience and understanding of evaluating and measuring the performance of training and education provision and initiatives
- Demonstrated experience of co-
- ordinating projects in complex
- and challenging environments;
- Experience of drafting briefing
- papers and correspondence for a senior audience
- Demonstrate a good understanding of primary care roles and educational requirements of each role type
- Experience and understanding of project management methodologies
- Evidence of success in efficient and effective project and programme management, where delivery has met quality, time and financial budget
- Experience of collating complex raw data from a variety of sources, performing detailed analysis and producing and presenting reports and findings to diverse audiences
- Experience of successful bid writing
- Experience in Accounts management made up of multiple budget streams
- Knowledge of the current NHS, Primary Care, workforce development landscape and approaches and experience of workforce planning and development
- Experience of Identifying, mitigating and reporting risks
- Demonstrated experience of co-
- coordinating similar projects in complex
- and challenging environments
- A good understanding of the health and social care environment and roles and responsibilities with it
Desirable
- Previous experience in a similar role in public/third sector.
- Experience and understanding of evaluating and measuring the performance of healthcare or other services.
- Experience or understanding of healthcare service re design.
Communication Skills
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering ideas and concepts clearly and concisely to diverse audiences.
- Excellent working knowledge of Microsoft and other software tools including Project, Excel, Access, Word etc.
- Skilled in nurturing key relationships and maintaining networks.
Analytical
Essential
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Ability to analyse and interpret complex information, including financial, pre-empt and evaluate issues, and recommend an appropriate course of action to address.
- Attention to detail combined with the ability to extract key messages from complex analysis.
Management Skills
Essential
- Ability to work effectively between strategic and operational activities where required; responding to sudden, unexpected competing demands
- Adaptability, flexibility and ability to cope with uncertainty and change
- An ability to maintain confidentiality and trust
- Evidence of delivering successful projects that met quality and financial targets
- Ability to engender trust and confidence and demonstrate integrity in all working behaviours
- Very organised and effective at organising others
Physical Skills
Essential
- Ability to concentrate to perform detailed work
- Well-developed IT and keyboard skills
- Travel independently around the borough and further afield when required
Other
Essential
- Autonomy
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Insight to know when to seek advice, support and direction.
- Ability to stay calm, professional and focused in urgent situations and when things do not go to plan
- Equality and Diversity
- Understanding of and commitment to equality or opportunity and good working relationships with all.
- Other
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Demonstrate a strong desire to improve performance and made a difference by focusing on goals
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
