Job responsibilities
Key
Areas of Responsibility
Provide safe, accessible, and
high-quality patient-focused care
ECG recording
Phlebotomy
Cannulation
Use of point of care blood test
machines
Blood Glucose / Ketone Monitoring
Urinalysis / Pregnancy Testing
Patient Observations
Act as chaperone where required
Maintain appropriate stock levels in
the unit
Monitoring the waiting room
Providing personal support for
patients in the waiting room
Wound dressings
Updating the patients medical records
where appropriate
Providing assistance/training to new
members of staff to ensure the maintenance of a high quality service, as and
when required
Ensure all clinical rooms are
adequately stocked and prepared for each session
Ensure clinical waste is removed from
clinical areas and sharps bins replaced in accordance with the Infection, Prevention & Control Policy
To demonstrate a sound knowledge of
the principles of infection control, including monthly hand hygiene audits
adhering to the highest standards when performing aseptic technique and
complying with Infection, Prevention & Control Policy
Deliver opportunistic health
promotion where appropriate
Communication
Communicate
effectively with patients and carers, recognising the need for alternative
methods of communication to overcome different levels of understanding,
cultural background, and preferred ways of communicating.
Anticipate
communication barriers and act to improve communication.
Utilise
and demonstrate sensitive communication styles to ensure patients are fully
informed and consent to treatment.
Always
ensure privacy and dignity for patients.
Provide
effective communication with all staff and external stakeholders to exchange
and disseminate information.
Provide
information and advice for patients on discharge ensuring awareness of sources
of guidance and support and provide information in an acceptable format for
patients recognising any difficulties and refer where appropriate.
Quality
Prioritise,
organise, and manage workload to maintain and promote quality.
Promote
evidence based clinical practice according to current guidelines and maintain
an appreciation of current legal and professional issues.
Support
research and audit as a means of evaluating the quality of work delivered by
self and the team to improve the experience for patients.
Improve
the quality of health care responding to national and local policies as
appropriate.
Actively
promote diversity, including race diversity in the delivery of services.
Generate
and sustain the promotion of privacy and dignity, rights and responsibilities
and take action to address any issues.
Follow
consistently high standards of infection control practice in accordance with
national and local policy especially with reference to hand hygiene and other
procedures relevant to work.
Personal Development
Identify
own professional development needs and participate in regular performance
review taking responsibility for own learning and performance.
Work
effectively with others in the service to clearly define values, direction and
policies which may impact on care delivery and support others to explore and
develop new ways of working.
Participate
in statutory and mandatory training.
Show
awareness of requirements regarding health and safety, risk management and
complaints.
Demonstrate
an up-to-date knowledge of national, local, and service issues.
Prioritise
own workload to ensure effective time management strategies are embedded within
the work.
Work
effectively and responsibly within the team to support others and explore new
ways of working.
Delegate
clearly and appropriately to ensure the principles of safe practice and
assessment of competence are followed.
Show
responsibility by ensuring own practice complies with Data Protection,
Confidentiality and Caldicott principles.
Agree plans and outcomes to measure quality of own work.
