Job summary
The post holder will provide effective, and comprehensive administrative support to the Clinical Governance & Quality Team. This will include compiling reports, managing commitments, and proactively dealing with day-to-day tasks.
Main duties of the job
The post holder needs to ensure they
are aware of the extensive team responsibilities, with flexibility, initiative,
and enthusiasm. They will need to work
both autonomously, and as part of the team.
About us
EBPC is a well-respected enabler of high-quality NHS services. Established 25 years ago as an out of hours GP service, we have now grown significantly and deliver a full range of services, 24/7, to support 111, Primary Care Networks, Integrated Care Systems, Acute and Community NHS Trusts.
We are incredibly excited to now be embarking on the next stage of our development as we move into an ever-expanding digital space, running alongside our core business.
Company Summary
At EBPC, we deliver outstanding healthcare
to the community of East Berkshire and beyond to enable people to live
healthier lives through better access to healthcare services.
We strive to continually improve the accessibility of services for
everyone, bring innovation to the sector and reduce the amount of pressure NHS
services face, while not compromising on the care of patients. Working together
as one team to continually deliver consistent, quality care in a cost-effective
way.
We expect staff and patients a like to be treated with respect, and to
work towards improving the health of everyone living in the communities we
serve.
Job description
Job responsibilities
Responsible for the administrative and clerical
support, including running and distributing reports and independently actioning
documents.
Assist in the implementation and development of
the quality processes.
Manage
and supervise on a day-to-day basis the needs of the clinical governance and
quality team.
Training
in the relevant company software will be provided.
The
ability to manage workload and team expectations, the post holder will be
expected to work both as part of a team and independently.
Preparing accurate materials including Excel
spreadsheets, PowerPoint presentations and reports.
Responsibility for ensuring that deadlines are
met, with regards to a variety of internal and external reports, which will
include information gathering and collation of sensitive material, as required.
Maintain confidentiality at all times,
particularly in relation to complaints, patient related issues and sensitive
email correspondence.
Job description
Job responsibilities
Responsible for the administrative and clerical
support, including running and distributing reports and independently actioning
documents.
Assist in the implementation and development of
the quality processes.
Manage
and supervise on a day-to-day basis the needs of the clinical governance and
quality team.
Training
in the relevant company software will be provided.
The
ability to manage workload and team expectations, the post holder will be
expected to work both as part of a team and independently.
Preparing accurate materials including Excel
spreadsheets, PowerPoint presentations and reports.
Responsibility for ensuring that deadlines are
met, with regards to a variety of internal and external reports, which will
include information gathering and collation of sensitive material, as required.
Maintain confidentiality at all times,
particularly in relation to complaints, patient related issues and sensitive
email correspondence.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English, Maths and IT.
- Knowledge of administrative procedures.
Experience
Essential
- Working in a busy office environment.
- Sensitivity to confidential information.
- Experience in report writing/preparation.
Desirable
- Evidence of continued professional development.
- Previous experience in a Primary Care/Urgent healthcare setting.
- Knowledge of key NHS terminologies.
Knowledge and Skills
Essential
- Excellent communication skills.
- The ability to manage a demanding workload and work under pressure to meet targets.
- Computer literate - High proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
- Ability to present data in a clear and understandable format.
Desirable
- Willingness to be flexible with regards to hours of work to meet deadlines/targets.
- Ability to manage workloads and team expectations.
- Able to demonstrate attention to detail.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) English, Maths and IT.
- Knowledge of administrative procedures.
Experience
Essential
- Working in a busy office environment.
- Sensitivity to confidential information.
- Experience in report writing/preparation.
Desirable
- Evidence of continued professional development.
- Previous experience in a Primary Care/Urgent healthcare setting.
- Knowledge of key NHS terminologies.
Knowledge and Skills
Essential
- Excellent communication skills.
- The ability to manage a demanding workload and work under pressure to meet targets.
- Computer literate - High proficiency in Microsoft Outlook, Word, Excel and PowerPoint.
- Ability to present data in a clear and understandable format.
Desirable
- Willingness to be flexible with regards to hours of work to meet deadlines/targets.
- Ability to manage workloads and team expectations.
- Able to demonstrate attention to detail.
