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Berkshire Primary Care Ltd

HCA / Care Administrator

The closing date is 28 February 2026

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Job summary

A HCA (Healthcare Assistant) Care Administrator isresponsible for managing a caseload of patients, coordinating their care across different healthcare services, acting as a central point of contact, and ensuring patients receive appropriate support by connecting them with necessary medical professionals and community services, all while considering the patient's individual needs and preferences;essentially acting as a navigator within the healthcare system to facilitate seamless care delivery.

This role gives the exciting opportunity to work with a committed team and to help shape the delivery of services and projects to the patient population. This role will be pivotal to supporting the patient population of the GP Practices.

Main duties of the job

  • Proactively identify (using population data) patients with long-term conditions and support their personalised care needs e.g. preparing for a shared decision-making conversation or providing holistic support
  • Promoting and supporting PCN health initiatives such as health checks, LD and SMI reviews, home blood pressure monitoring

  • Signposting Healthier Together patients to appropriate services

  • Administration of Paramedic Home visiting service

About us

Berkshire Primary Care Ltd (BPC) is a GP Federation providing services for GP practices and 3 Primary Care Networks (PCNs) in Bracknell and Ascot. We serve a population of 143,000 patients and have been chosen by the PCNs to be Employers for the Primary Care Network additional roles.

OurMission Statement

Empowering General Practice to provide high quality patient focused services to encourage a healthier population

Details

Date posted

10 February 2026

Pay scheme

Other

Salary

£25,126 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

B0321-26-0000

Job locations

Spedan House

Oldbury

Bracknell

RG12 8TQ


Job description

Job responsibilities

General Duties and Key Responsibilities

Delivery of NHS Health Checks, LD and SMI reviews

  • Patient assessment and care planning:Conducting initial assessments to understand patients' health needs, medical history, and social circumstances to review care plans.
  • Care coordination:Connecting patients with appropriate healthcare providers, including specialists, community services, and social care support based on their care plan.
  • Communication and collaboration:Maintaining open communication with patients, their families, healthcare team members, and other relevant stakeholders to ensure coordinated care.
  • Monitoring and follow-up:Regularly reviewing patient progress, identifying potential issues, and taking necessary actions to address changing needs.
  • Care navigation:Guiding patients through the healthcare system, explaining complex information, and assisting with appointment scheduling.
  • Patient education:Providing health education and self-management support to patients regarding their conditions and treatment plans.
  • Data management:Maintaining accurate patient records, including care plans, progress notes, and communication logs within the electronic health record system.
  • Advocacy:Representing patients' interests and advocating for their needs within the healthcare system.

Job description

Job responsibilities

General Duties and Key Responsibilities

Delivery of NHS Health Checks, LD and SMI reviews

  • Patient assessment and care planning:Conducting initial assessments to understand patients' health needs, medical history, and social circumstances to review care plans.
  • Care coordination:Connecting patients with appropriate healthcare providers, including specialists, community services, and social care support based on their care plan.
  • Communication and collaboration:Maintaining open communication with patients, their families, healthcare team members, and other relevant stakeholders to ensure coordinated care.
  • Monitoring and follow-up:Regularly reviewing patient progress, identifying potential issues, and taking necessary actions to address changing needs.
  • Care navigation:Guiding patients through the healthcare system, explaining complex information, and assisting with appointment scheduling.
  • Patient education:Providing health education and self-management support to patients regarding their conditions and treatment plans.
  • Data management:Maintaining accurate patient records, including care plans, progress notes, and communication logs within the electronic health record system.
  • Advocacy:Representing patients' interests and advocating for their needs within the healthcare system.

Person Specification

Qualifications

Essential

  • Maths and English GCSE
  • Full UK drivers Licence and use of vehicle

Desirable

  • Qualified with a level 3 NVQ in healthcare
  • Phlebotomy experience
  • Experience in a health care setting
Person Specification

Qualifications

Essential

  • Maths and English GCSE
  • Full UK drivers Licence and use of vehicle

Desirable

  • Qualified with a level 3 NVQ in healthcare
  • Phlebotomy experience
  • Experience in a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Primary Care Ltd

Address

Spedan House

Oldbury

Bracknell

RG12 8TQ


Employer's website

http://berkshireprimarycare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Primary Care Ltd

Address

Spedan House

Oldbury

Bracknell

RG12 8TQ


Employer's website

http://berkshireprimarycare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Care Coordinator Team Lead

Polly Day

polly.day@nhs.net

Details

Date posted

10 February 2026

Pay scheme

Other

Salary

£25,126 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

B0321-26-0000

Job locations

Spedan House

Oldbury

Bracknell

RG12 8TQ


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