Claire House

Hospice Cook

Information:

This job is now closed

Job summary

Full Time Post (37.5 hrs per week)to include rotation onto weekends (30 hours worked across 4 days would be considered)

Hospice care looks after physical needs, but also looks after emotional, spiritual, and social needs too. We value the importance that food has in this holistic care. We are looking for a Hospice Cook who can provide this support through their catering provision, who can adapt to change, and provide a flexible, proactive, and positive approach to our catering needs.

We currently have a position for a Full Time Hospice Cook to prepare and deliver high quality nutritional meals for children, families, staff and visitors, including special dietary requirements. The Hospice Cook will support the Head Cook and will ensure the highest level of hygiene and health and safety standards at all times.

This post is based at our Wirral site, working in a brand new kitchen and dining room. We welcome informal visits where you can see the facilities and ask any questions.

Main duties of the job

The Cook will independently prepare and deliver high-quality nutritional meals for children, families, visitors, and staff, including special dietary requirements. This role will work alongside volunteers, acting as a point of contact and delegating duties daily. The Cook will comply with all Health & Safety matters relating to the kitchen, ensuring the highest level of hygiene and Health and Safety standards at all times.

About us

All Claire House employees receive a rewards and recognition package which includes generous annual leave, life cover, free access to an Employee Assistance Program and counselling service, free parking, access to training and courses and in-house clinical supervision. We offer additional payments for working unsocial hours and night shifts. You can also continue with your NHS superannuation scheme or join the Claire House pension scheme.

Should you require any further information or want to discuss the post please contactLynn Wilson, Head Cook: lynn.wilson@clairehouse.org.ukJenni Bell, Head of Hospice Care, Quality & Governance: Jennifer.bell@clairehouse.org.uk

Claire House wants to meet the aims and commitments set out in its equality policy and will appreciate your help and co-operation in completing the Equality and Diversity formhere.

Closing date for applications: Friday 31st January 2025 @ 24:00

Interviews will take place w/c 10th February 2025

We regret that only shortlisted candidates will be contacted.

This organisations recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.

This role is subject to a Standard DBS check.

Registered Charity No. 1004058

Details

Date posted

14 January 2025

Pay scheme

Other

Salary

£24,100 to £25,700 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0316-25-0007

Job locations

Clatterbridge Road

Bebington

Wirral

Merseyside

CH63 4JD


Job description

Job responsibilities

Key Responsibilities:

Meal-Food Preparation

  • Coordinate menus and special dietary requirements, liaising with Hospice Inpatient Manager and clinical staff regarding individual patient needs for e.g. pureed diets, specific allergen requirements

Prepare and serve high quality and healthy meals within agreed timescales and in a cost-effective manner for children, families and staff

Work with the wider care services teams, providing food, snacks, and/or cakes as requested for various groups, events, and meetings

Work with the wider care services teams to provide a catering service for larger scale special events; for example, annual memory day service, annual light for love event

Kitchen Management

Ensuring that all food is prepared and served within a clean and hygienic environment adhering to food hygiene regulations at all times

Ensure stock rotation for fridge, freezer and dry food stores, checking food has not past the expiry date

Take receipt of, and ensure safe storage of deliveries of food items

Documentation of all the required daily food safety checks in Safer Food Better Business record and 4 weekly review also undertaken and documented

To ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times

Ensuring all records are kept up-to-date at all times

Complies with all Health & Safety matters related to the kitchen/catering department

Ensure continual maintenance of catering equipment, reporting any equipment which is not working effectively or is felt to be a risk

Ensuring all appropriate risk assessments and policies and procedures are in place and followed at all times

  • To ensure the C.O.S.H.H regulations are fully complied with
  • Ensure kitchen & dining area are kept clean & tidy

People Management

To coordinate, direct, lead, and delegate duties to volunteers on a daily basis in the tasks required

Personal Development

Maintain and extend personal knowledge and expertise by identifying personal learning and development needs and maintain up to date knowledge of legislation and best practice

Undertake mandatory training as directed by the Practice Education Team

Undertake training courses as deemed necessary for own development

This job description is not exhaustive and may be amended if necessary. It is intended as a guide to the duties and responsibilities of the Hospice Cook post.

General Claire House Requirements

  • Adhere to and comply with organisational policies, procedures and guidelines at all times
  • Implement risk management strategies (including reporting, registering risk and learning),
  • Taking all reasonable steps to manage and promote a safe and healthy working

environment which is free from discrimination

  • Implement Health and Safety regulations through risk assessment whilst maintaining a constant

awareness of health, welfare and safety issues affecting colleagues, service users,

volunteers, visitors and themselves, reporting any accidents or faults in line with

organisational policy

  • Participate fully in Health and Safety training
  • Comply with the organisational policy on confidentiality and the Data Protection Act 1998

relating to information held manually or on computerised systems

  • Respect the confidentiality and privacy of children, young adults, volunteers and staff at

all times

This post is deemed to have substantial access to children. It will be necessary therefore, before this appointment can be made, to contact the Criminal Records Bureau for an Enhanced Disclosure.

Job description

Job responsibilities

Key Responsibilities:

Meal-Food Preparation

  • Coordinate menus and special dietary requirements, liaising with Hospice Inpatient Manager and clinical staff regarding individual patient needs for e.g. pureed diets, specific allergen requirements

Prepare and serve high quality and healthy meals within agreed timescales and in a cost-effective manner for children, families and staff

Work with the wider care services teams, providing food, snacks, and/or cakes as requested for various groups, events, and meetings

Work with the wider care services teams to provide a catering service for larger scale special events; for example, annual memory day service, annual light for love event

Kitchen Management

Ensuring that all food is prepared and served within a clean and hygienic environment adhering to food hygiene regulations at all times

Ensure stock rotation for fridge, freezer and dry food stores, checking food has not past the expiry date

Take receipt of, and ensure safe storage of deliveries of food items

Documentation of all the required daily food safety checks in Safer Food Better Business record and 4 weekly review also undertaken and documented

To ensure that systems such as refrigerator temperature monitors, and food labelling are carried out at all times

Ensuring all records are kept up-to-date at all times

Complies with all Health & Safety matters related to the kitchen/catering department

Ensure continual maintenance of catering equipment, reporting any equipment which is not working effectively or is felt to be a risk

Ensuring all appropriate risk assessments and policies and procedures are in place and followed at all times

  • To ensure the C.O.S.H.H regulations are fully complied with
  • Ensure kitchen & dining area are kept clean & tidy

People Management

To coordinate, direct, lead, and delegate duties to volunteers on a daily basis in the tasks required

Personal Development

Maintain and extend personal knowledge and expertise by identifying personal learning and development needs and maintain up to date knowledge of legislation and best practice

Undertake mandatory training as directed by the Practice Education Team

Undertake training courses as deemed necessary for own development

This job description is not exhaustive and may be amended if necessary. It is intended as a guide to the duties and responsibilities of the Hospice Cook post.

General Claire House Requirements

  • Adhere to and comply with organisational policies, procedures and guidelines at all times
  • Implement risk management strategies (including reporting, registering risk and learning),
  • Taking all reasonable steps to manage and promote a safe and healthy working

environment which is free from discrimination

  • Implement Health and Safety regulations through risk assessment whilst maintaining a constant

awareness of health, welfare and safety issues affecting colleagues, service users,

volunteers, visitors and themselves, reporting any accidents or faults in line with

organisational policy

  • Participate fully in Health and Safety training
  • Comply with the organisational policy on confidentiality and the Data Protection Act 1998

relating to information held manually or on computerised systems

  • Respect the confidentiality and privacy of children, young adults, volunteers and staff at

all times

This post is deemed to have substantial access to children. It will be necessary therefore, before this appointment can be made, to contact the Criminal Records Bureau for an Enhanced Disclosure.

Person Specification

Experience

Essential

  • -Knowledge of health and safety
  • -Knowledge and experience of Safer Food Better Business
  • -Experience and knowledge of working in a hospice or similar environment
  • -Experience of environmental health inspections
  • -Knowledge and experience of special dietary requirements

Desirable

  • -Knowledge and experience of COSHH and risk assessments
  • -Knowledge and experience of working with volunteers
  • -Experience of working with and communicating with young people with complex health care needs
  • -Experience of handling queries and complaints

Qualifications

Essential

  • -Basic Food Hygiene certificate
  • -Recognised catering qualification (e.g. NVQ level 2 or equivalent)
  • -Knowledge of work procedures, practices and equipment for a catering service
  • -Completion of an allergy awareness course

Desirable

  • -Risk assessment training
  • -Experience of meal planning

Skills & Abilities

Essential

  • -Competent in cooking skills
  • -Effective core communication skills
  • -Good organisational skills and ability to prioritise work load without compromising catering standards
  • -Ability to record information in a concise, legible and accurate manner
  • -Excellent interpersonal and team working skills
  • -Communicate with peers and supervisors alike

Desirable

  • -Competent in specialist cooking skills
  • -Ability to delegate and lead by example

Personal Qualities

Essential

  • -Positive/Can Do attitude
  • -Self-Motivated
  • -Flexible able to cover a range of shifts over a 7-day period
  • -Ability to adapt to change at short notice
  • -Professional manner
  • -Approachable
  • -Understanding of professional boundaries
Person Specification

Experience

Essential

  • -Knowledge of health and safety
  • -Knowledge and experience of Safer Food Better Business
  • -Experience and knowledge of working in a hospice or similar environment
  • -Experience of environmental health inspections
  • -Knowledge and experience of special dietary requirements

Desirable

  • -Knowledge and experience of COSHH and risk assessments
  • -Knowledge and experience of working with volunteers
  • -Experience of working with and communicating with young people with complex health care needs
  • -Experience of handling queries and complaints

Qualifications

Essential

  • -Basic Food Hygiene certificate
  • -Recognised catering qualification (e.g. NVQ level 2 or equivalent)
  • -Knowledge of work procedures, practices and equipment for a catering service
  • -Completion of an allergy awareness course

Desirable

  • -Risk assessment training
  • -Experience of meal planning

Skills & Abilities

Essential

  • -Competent in cooking skills
  • -Effective core communication skills
  • -Good organisational skills and ability to prioritise work load without compromising catering standards
  • -Ability to record information in a concise, legible and accurate manner
  • -Excellent interpersonal and team working skills
  • -Communicate with peers and supervisors alike

Desirable

  • -Competent in specialist cooking skills
  • -Ability to delegate and lead by example

Personal Qualities

Essential

  • -Positive/Can Do attitude
  • -Self-Motivated
  • -Flexible able to cover a range of shifts over a 7-day period
  • -Ability to adapt to change at short notice
  • -Professional manner
  • -Approachable
  • -Understanding of professional boundaries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Claire House

Address

Clatterbridge Road

Bebington

Wirral

Merseyside

CH63 4JD


Employer's website

https://www.clairehouse.org.uk (Opens in a new tab)

Employer details

Employer name

Claire House

Address

Clatterbridge Road

Bebington

Wirral

Merseyside

CH63 4JD


Employer's website

https://www.clairehouse.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head Cook

Lynn Wilson

lynn.wilson@clairehouse.org.uk

Details

Date posted

14 January 2025

Pay scheme

Other

Salary

£24,100 to £25,700 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0316-25-0007

Job locations

Clatterbridge Road

Bebington

Wirral

Merseyside

CH63 4JD


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