Job summary
The Hospice Inpatient Clinical Lead (Band 7) role provides Senior Clinical Leadership for the Inpatient Hospice Care Team. This role will lead, and have responsibility for clinical delivery of safe, effective and high-quality care through teaching, training, auditing, reviewing, change management, supporting and coaching.
We are looking for an experienced nurse who has the knowledge, skill and vision to take the lead and responsibility for safe, effective, and high-quality care within the inpatient care team. This is a senior clinical role in which the post holder will ensure we continue to grow and improve, whilst always maintaining safe and effective at the centre of all we do. CQC compliance is a key aspect of this role.
This role is full time, to be worked flexibly across a minimum 4 days.
We recognise that working in a Childrens hospice is very different to that of the NHS and sometimes applicants are not sure which role best suits their experience. We hold Claire House values central to our recruitment process. Therefore, we welcome applicants to spend time at Claire House ahead of the interview. This consists of; having a tour of the hospice, spending time with a mix of hospice staff to find out more about the role, and having time to ask questions in a more relaxed environment.
Main duties of the job
Main Purpose of Job
To take the clinical lead role and responsibility for the 24/7 clinical delivery of safe and effective care within the hospice, to ensure that all children, young people and their families receive high quality and effective evidence based palliative and end of life care.
The post holder will have a shared role with the Hospice Inpatient Manager to lead, manage and develop the in-house care team acting as a positive role model to foster and embed a motivating and positive culture in line with the organisational values.
About us
All Claire House employees receive a rewards and recognition package which includes generous annual leave, life cover, free access to an Employee Assistance Program and counselling service, free parking, access to training and courses and in-house clinical supervision. We offer additional payments for working unsocial hours and night shifts. You can also continue with your NHS superannuation scheme or join the Claire House pension scheme.
Should you require any further information or want to discuss this opportunity please speak to Jenni Bell, Hospice Manager: jennifer.bell@clairehouse.org.uk
Job description & application via Claire House Website www.claire-house.org.uk/recruitment Completed applications should be emailed to jobs@clairehouse.org.uk
Closing date for applications: Sunday 2nd June 2024 at 24:00hrs
INTERVIEW: Wednesday 12th June 2024
We regret that only shortlisted candidates will be contacted.
This organisations recruitment and selection procedures reflect our commitment to equal opportunities and safeguarding and promoting the welfare of children and young people. This role is subject to an Enhanced DBS check. Registered Charity No. 1004058
Details
Date posted
13 May 2024
Pay scheme
Other
Salary
£45,900 to £52,600 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0316-24-0004
Job locations
Clatterbridge Road
Bebington
Wirral
Merseyside
CH63 4JD
Job description
Job responsibilities
Position of the role in Claire House
The post holder reports to and is accountable to the Hospice Manager
Leadership and line management as required for the service
Member of the wider clinical leadership team
The post holder will work collaboratively with the Hospice Manager, Hospice Inpatient Manager, Practice Education Team and Hospice Lead Nurses to ensure the delivery of a safe, effective and high quality service to all children and families
Scope of Job
Clinical lead and role model for clinical care team to provide safe, high quality care to all children, young people and their families
Lead role and responsibility for clinical delivery of safe and effective care through teaching, training, auditing, reviewing, supporting and coaching
Provide visible clinical leadership in practice
Provide specialist nursing and clinical knowledge and advice to support and facilitate high quality, individualised care to children and young people in collaboration with the multi-professional team
Be a Non-Medical Prescriber (NMP), contributing to the prescribing rota ensuring safe prescribing processes are adhered to
Lead medicine management meetings to ensure practice is safe, effective and current within the hospice
Support the Hospice manager in fulfilling the requirements of the Care Quality Commission (CQC), enabling children, young people and their relatives to receive safe, effective and high quality care. This role will take the lead on the Safe & Effective requirements
Leadership & clinical collaboration and coordination with Rapid Response Team and Butterfly Suite Coordinators to facilitate end of life and neonatal care
Investigation and management of clinical incidents and complaints, with actions and outcomes to continuously improve practice
Lead role for the development and delivery of individualised care plans
Recruitment and retention of a skilled hospice care team
Duty Manager On-Call rota for Hospice
Dimensions and Limits of Authority
The post holder will have responsibility and accountability for the 24/7 clinical delivery of safe and effective care within the Hospice and reports to the Hospice Manager
The post holder will take line management and mentorship responsibilities as required by the service. Appropriate advice should be sought from the Hospice Manager or HR Advisor
Contribute to strategic service development in partnership with the clinical leadership team
To work autonomously ensuring personal accountability in accordance with the Nursing and Midwifery Council (NMC) code of conduct.
Designated lead for Medicine Management
Qualification and Skills Level
Significant clinical experience of Childrens Hospice
Significant experience of working effectively in a leadership role within a childrens hospice or similar work environment
Degree with evidence of relevant post graduate education
Non-medical prescriber
Proven ability to develop and deliver clinical policies and procedures
Excellent interpersonal & communication skills
Proven ability in line management and mentorship
Proficient in core and extended clinical competencies
Experience/ qualification in paediatric palliative and end of life care (EOLC) (degree level)
Experience in the investigation and management of clinical incidents and complaints
Extensive experience of developing and delivering individualised care plans
Clinical Practice
To be a highly competent, knowledgeable practitioner, ensuring the provision of excellent, evidence based nursing care for the children, young people and their families
Provide specialist nursing and clinical knowledge and advice to support, teach and facilitate high quality, individualised care to children and young people in collaboration with the multi-professional team
Ensure that each child has their individual needs assessed and their care is planned, implemented and evaluated in negotiation with the family and child/ young person where appropriate & that this is accurately documented and up to date
Ensure in partnership with the Transition Coordinator that all care provided for young adults is appropriate and centred around their individual needs
Ensure effective day-to-day communication in respect of childrens and young peoples health and care management with parents/carers and external health and social care professionals
To provide knowledge and guidance in all aspects of Infection Prevention & Control (IPC) in the clinical environment, ensuring cleanliness and infection control standards are maintained
Collaboration with the Referral Team, Respite Administrator, Hospice Lead Nurses (HLNs) and Rapid Response Team to coordinate and plan both planned and unplanned care for each child and family
Highly competent and proficient in all core and advanced Claire House clinical competencies
Contribute to the non-medical prescribing rota
Act as a resource for clinical review including prescribing appropriate medication within the scope of individual practice
Education and Training
In partnership with the Hospice Lead Nurses foster an environment that is conducive to learning for both the care team and students
Working in collaboration with Practice Education Team, identify, plan and deliver the training and development needs of care staff/ students in the hospice
Leadership / Management
Work closely and collaboratively with the Hospice Manager to act as positive role model for the hospice care team including volunteers
Deputise for the Hospice Manager as required
Provide clinical leadership and professional support to the care team to ensure the effective day to day management of the in-house hospice care provision
Working closely with the Hospice manager maximise the use of staff resources within the agreed budget, including the efficient use of bank staff, ensuring all time sheets are completed as required
Ensure safe levels of nursing care at all times, including the compilation of the off duty, notifying the Hospice Manager and Director of Clinical Services of staffing concerns that compromise patient safety
Provide motivational leadership and support to direct reports and wider care team
Preceptorship and mentoring of newly appointed care team members
Lead, manage and develop the care team to work effectively and achieve objectives in line with the organisations strategic plan
Lead and support the in-house care team through the process of change and innovation
Champion Claire House values across the organisation by acting as a positive role model for staff and volunteers
Promote an open, supportive and responsive working environment, by maintaining regular contact with team members, listening and responding to concerns and provide or facilitate appropriate and fair support
Promote a coaching culture within Claire House and specifically for the care team
In collaboration with the Head of Workforce and Hospice Manager coordinate and participate in the recruitment and selection of new care team staff, ensuring all new staff receive an appropriate induction package and allocation of a mentor
Implement systems to encourage reflective practice and clinical supervision opportunities
Participate in senior staff and other clinical meetings
Provide clinical leadership and professional support for all issues relating to Safeguarding and Safer Working Practice for both children and young adults, working to Safeguarding and MCA policies and procedures
Undertake effective investigation and managements of complaints and clinical incidents within the hospice, ensuring that lessons are learned are shared within the care team
Manage sickness absence and performance / disciplinary management in collaboration with the Hospice Manager and HR
Ensure that all hospice care team staff adhere to Claire House policies and procedures
Coordinate and participate as required in the duty manager on-call rota
Ensure that accurate nursing / care records are maintained for all children, young people and families in accordance with professional standards / guidance on documentation
Responsibility for Clinical Governance and Quality
Support the Director of Clinical Services (as Registered Manager), Head of Care Workforce and Hospice Manager in fulfilling the requirements of the Care Quality Commission (CQC), enabling children, young people and their relatives to receive safe, effective &high quality care
Contribute to clinical governance and quality across all clinical services, including clinical incidents and risk assessment and management
Ensure the delivery of safe and effective nursing care through the development and implementation of service standards, audit, research, service user feedback, feedback from incidents and risk management information
Participate in and /or coordinate the investigation of any complaints raised and ensure the implementation of any actions identified from these investigations
Develop appropriate policies and procedures as identified by the Director of Clinical Services
Job description
Job responsibilities
Position of the role in Claire House
The post holder reports to and is accountable to the Hospice Manager
Leadership and line management as required for the service
Member of the wider clinical leadership team
The post holder will work collaboratively with the Hospice Manager, Hospice Inpatient Manager, Practice Education Team and Hospice Lead Nurses to ensure the delivery of a safe, effective and high quality service to all children and families
Scope of Job
Clinical lead and role model for clinical care team to provide safe, high quality care to all children, young people and their families
Lead role and responsibility for clinical delivery of safe and effective care through teaching, training, auditing, reviewing, supporting and coaching
Provide visible clinical leadership in practice
Provide specialist nursing and clinical knowledge and advice to support and facilitate high quality, individualised care to children and young people in collaboration with the multi-professional team
Be a Non-Medical Prescriber (NMP), contributing to the prescribing rota ensuring safe prescribing processes are adhered to
Lead medicine management meetings to ensure practice is safe, effective and current within the hospice
Support the Hospice manager in fulfilling the requirements of the Care Quality Commission (CQC), enabling children, young people and their relatives to receive safe, effective and high quality care. This role will take the lead on the Safe & Effective requirements
Leadership & clinical collaboration and coordination with Rapid Response Team and Butterfly Suite Coordinators to facilitate end of life and neonatal care
Investigation and management of clinical incidents and complaints, with actions and outcomes to continuously improve practice
Lead role for the development and delivery of individualised care plans
Recruitment and retention of a skilled hospice care team
Duty Manager On-Call rota for Hospice
Dimensions and Limits of Authority
The post holder will have responsibility and accountability for the 24/7 clinical delivery of safe and effective care within the Hospice and reports to the Hospice Manager
The post holder will take line management and mentorship responsibilities as required by the service. Appropriate advice should be sought from the Hospice Manager or HR Advisor
Contribute to strategic service development in partnership with the clinical leadership team
To work autonomously ensuring personal accountability in accordance with the Nursing and Midwifery Council (NMC) code of conduct.
Designated lead for Medicine Management
Qualification and Skills Level
Significant clinical experience of Childrens Hospice
Significant experience of working effectively in a leadership role within a childrens hospice or similar work environment
Degree with evidence of relevant post graduate education
Non-medical prescriber
Proven ability to develop and deliver clinical policies and procedures
Excellent interpersonal & communication skills
Proven ability in line management and mentorship
Proficient in core and extended clinical competencies
Experience/ qualification in paediatric palliative and end of life care (EOLC) (degree level)
Experience in the investigation and management of clinical incidents and complaints
Extensive experience of developing and delivering individualised care plans
Clinical Practice
To be a highly competent, knowledgeable practitioner, ensuring the provision of excellent, evidence based nursing care for the children, young people and their families
Provide specialist nursing and clinical knowledge and advice to support, teach and facilitate high quality, individualised care to children and young people in collaboration with the multi-professional team
Ensure that each child has their individual needs assessed and their care is planned, implemented and evaluated in negotiation with the family and child/ young person where appropriate & that this is accurately documented and up to date
Ensure in partnership with the Transition Coordinator that all care provided for young adults is appropriate and centred around their individual needs
Ensure effective day-to-day communication in respect of childrens and young peoples health and care management with parents/carers and external health and social care professionals
To provide knowledge and guidance in all aspects of Infection Prevention & Control (IPC) in the clinical environment, ensuring cleanliness and infection control standards are maintained
Collaboration with the Referral Team, Respite Administrator, Hospice Lead Nurses (HLNs) and Rapid Response Team to coordinate and plan both planned and unplanned care for each child and family
Highly competent and proficient in all core and advanced Claire House clinical competencies
Contribute to the non-medical prescribing rota
Act as a resource for clinical review including prescribing appropriate medication within the scope of individual practice
Education and Training
In partnership with the Hospice Lead Nurses foster an environment that is conducive to learning for both the care team and students
Working in collaboration with Practice Education Team, identify, plan and deliver the training and development needs of care staff/ students in the hospice
Leadership / Management
Work closely and collaboratively with the Hospice Manager to act as positive role model for the hospice care team including volunteers
Deputise for the Hospice Manager as required
Provide clinical leadership and professional support to the care team to ensure the effective day to day management of the in-house hospice care provision
Working closely with the Hospice manager maximise the use of staff resources within the agreed budget, including the efficient use of bank staff, ensuring all time sheets are completed as required
Ensure safe levels of nursing care at all times, including the compilation of the off duty, notifying the Hospice Manager and Director of Clinical Services of staffing concerns that compromise patient safety
Provide motivational leadership and support to direct reports and wider care team
Preceptorship and mentoring of newly appointed care team members
Lead, manage and develop the care team to work effectively and achieve objectives in line with the organisations strategic plan
Lead and support the in-house care team through the process of change and innovation
Champion Claire House values across the organisation by acting as a positive role model for staff and volunteers
Promote an open, supportive and responsive working environment, by maintaining regular contact with team members, listening and responding to concerns and provide or facilitate appropriate and fair support
Promote a coaching culture within Claire House and specifically for the care team
In collaboration with the Head of Workforce and Hospice Manager coordinate and participate in the recruitment and selection of new care team staff, ensuring all new staff receive an appropriate induction package and allocation of a mentor
Implement systems to encourage reflective practice and clinical supervision opportunities
Participate in senior staff and other clinical meetings
Provide clinical leadership and professional support for all issues relating to Safeguarding and Safer Working Practice for both children and young adults, working to Safeguarding and MCA policies and procedures
Undertake effective investigation and managements of complaints and clinical incidents within the hospice, ensuring that lessons are learned are shared within the care team
Manage sickness absence and performance / disciplinary management in collaboration with the Hospice Manager and HR
Ensure that all hospice care team staff adhere to Claire House policies and procedures
Coordinate and participate as required in the duty manager on-call rota
Ensure that accurate nursing / care records are maintained for all children, young people and families in accordance with professional standards / guidance on documentation
Responsibility for Clinical Governance and Quality
Support the Director of Clinical Services (as Registered Manager), Head of Care Workforce and Hospice Manager in fulfilling the requirements of the Care Quality Commission (CQC), enabling children, young people and their relatives to receive safe, effective &high quality care
Contribute to clinical governance and quality across all clinical services, including clinical incidents and risk assessment and management
Ensure the delivery of safe and effective nursing care through the development and implementation of service standards, audit, research, service user feedback, feedback from incidents and risk management information
Participate in and /or coordinate the investigation of any complaints raised and ensure the implementation of any actions identified from these investigations
Develop appropriate policies and procedures as identified by the Director of Clinical Services
Person Specification
Qualifications
Essential
- RSCN, RN (Child), RGN & RNLD with relevant paediatric experience
- Educated to degree level
- Evidence of continued professional development
- ENB 998, NM 3.157 or equivalent
- Evidence of complying with NMC Revalidation requirements
- Palliative care qualification
- Appraisal Training
- Risk assessor/ reviewer
Desirable
- Clinical supervisor
- Advanced communication skills training
- Management / Leadership skills training/ qualification
- Non-medical prescribing V300 (or agreement to undertake)
Experience
Essential
- Significant post registration experience in a relevant paediatric environment
- Significant clinical experience of childrens Hospice or similar environment
- Proven experience of managing end of life and neonatal care
- Experience in complex, palliative, or end of life care
- Experience of managing and motivating a multi-disciplinary team
- Experience of recruitment and service development
- Significant experience of managing and coordinating care delivery
- Understanding of specific needs of children/ young people with life limiting/ threatening conditions
Desirable
- Experience of service development
- Experience of clinical audit
- Knowledge of the requirements of the CQC and other regulatory requirements
- Knowledge and understanding of clinical governance
- Proven ability to develop clinical policies and procedures (SOPs)
Skills & Abilities
Essential
- Competent in all core and advanced hospice clinical competencies -
- Effective advanced communication skills
- Excellent organisational skills and ability to prioritise and delegate work load
- High level of personal responsibility and accountability
- Demonstrable leadership ability
- Demonstrate resilience and ability to work under pressure
- Excellent interpersonal skills
- Significant staff management experience of both individuals and multi-disciplinary teams
- Relate well with children, families and other healthcare professionals
- Proven experience of assessing, planning, implementing and evaluating care
- Experience of training and development
Desirable
- Coaching and mentoring skills
- Ability to problem solve
- Presentation skill
- Ability to build good and internal relationships
- Demonstrate ability to work collaboratively and contribute at a senior level to operational and strategic development of care services
Personal Qualities
Essential
- Positive attitude
- Enthusiastic and motivated
- Supportive of colleagues, children and families
- Flexible
- Ability to motivate self and others
- Professional manner
- Approachable, fair and consistent
- Honest and trustworthy
- Good time management skills
- Ability to work on own initiative
Special Circumstances/Additional Requirements
Essential
- Good IT skills
- Able to work flexible hours (24/7)
Desirable
- Car driver
Person Specification
Qualifications
Essential
- RSCN, RN (Child), RGN & RNLD with relevant paediatric experience
- Educated to degree level
- Evidence of continued professional development
- ENB 998, NM 3.157 or equivalent
- Evidence of complying with NMC Revalidation requirements
- Palliative care qualification
- Appraisal Training
- Risk assessor/ reviewer
Desirable
- Clinical supervisor
- Advanced communication skills training
- Management / Leadership skills training/ qualification
- Non-medical prescribing V300 (or agreement to undertake)
Experience
Essential
- Significant post registration experience in a relevant paediatric environment
- Significant clinical experience of childrens Hospice or similar environment
- Proven experience of managing end of life and neonatal care
- Experience in complex, palliative, or end of life care
- Experience of managing and motivating a multi-disciplinary team
- Experience of recruitment and service development
- Significant experience of managing and coordinating care delivery
- Understanding of specific needs of children/ young people with life limiting/ threatening conditions
Desirable
- Experience of service development
- Experience of clinical audit
- Knowledge of the requirements of the CQC and other regulatory requirements
- Knowledge and understanding of clinical governance
- Proven ability to develop clinical policies and procedures (SOPs)
Skills & Abilities
Essential
- Competent in all core and advanced hospice clinical competencies -
- Effective advanced communication skills
- Excellent organisational skills and ability to prioritise and delegate work load
- High level of personal responsibility and accountability
- Demonstrable leadership ability
- Demonstrate resilience and ability to work under pressure
- Excellent interpersonal skills
- Significant staff management experience of both individuals and multi-disciplinary teams
- Relate well with children, families and other healthcare professionals
- Proven experience of assessing, planning, implementing and evaluating care
- Experience of training and development
Desirable
- Coaching and mentoring skills
- Ability to problem solve
- Presentation skill
- Ability to build good and internal relationships
- Demonstrate ability to work collaboratively and contribute at a senior level to operational and strategic development of care services
Personal Qualities
Essential
- Positive attitude
- Enthusiastic and motivated
- Supportive of colleagues, children and families
- Flexible
- Ability to motivate self and others
- Professional manner
- Approachable, fair and consistent
- Honest and trustworthy
- Good time management skills
- Ability to work on own initiative
Special Circumstances/Additional Requirements
Essential
- Good IT skills
- Able to work flexible hours (24/7)
Desirable
- Car driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Claire House
Address
Clatterbridge Road
Bebington
Wirral
Merseyside
CH63 4JD
Employer's website
Employer details
Employer name
Claire House
Address
Clatterbridge Road
Bebington
Wirral
Merseyside
CH63 4JD
Employer's website
Employer contact details
For questions about the job, contact:
Details
Date posted
13 May 2024
Pay scheme
Other
Salary
£45,900 to £52,600 a year
Contract
Permanent
Working pattern
Full-time
Reference number
B0316-24-0004
Job locations
Clatterbridge Road
Bebington
Wirral
Merseyside
CH63 4JD