Hope House Children’s Hospices

Health Care Support Worker

The closing date is 05 February 2026

Job summary

Hope House Children’s Hospices have an opportunity for Health Care Support Worker to join our team based in Ty Gobaith Children’s Hospice, Conwy.

You will join us on a full-time, permanent basis working 37.5 hours per week. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £24,778 - £27,273 per annum (dependant on experience).

Hope House Children’s Hospice is a centre of excellence for children’s palliative care ensuring every family facing the death of a child gets the very best care and support when and where they need it.  No one should face the death of a child alone.

Main duties of the job

About the Health Care Support Worker role:

To provide holistic care and support to children & young people with complex, life-threatening conditions and their families. Working at all times in partnership with the child & family in meeting their needs whilst promoting dignity, privacy end of life.

To undertake a wide range of duties relating to the care and personal needs of the child/young person following appropriate training and assessment of competency.

About us

In return for your commitment, we offer a great reward package, which includes:

Generous annual leave entitlement with service increments

NHS pension scheme or organisational pension scheme

Blue Light Card and Staff rewards programme

Cycle to Work Scheme

Wellbeing services which includes staff counselling

Funded Medicash Health Care Cash Plan

Flexible working arrangements

Great development opportunities

Details

Date posted

23 January 2026

Pay scheme

Other

Salary

£24,778 to £27,273 a year

Contract

Permanent

Working pattern

Full-time

Reference number

JH1483453ConHCSW

Job locations

Tŷ Gobaith

Tremorfa Lane

Groesynydd

Conwy

LL32 8SS


Job description

Job responsibilities

Are you looking for your next opportunity as a Health Care Support Worker? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an opportunity for Health Care Support Worker to join our team based in Ty Gobaith Children’s Hospice, Conwy.

You will join us on a full-time, permanent basis working 37.5 hours per week. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £24,778 - £27,273 per annum (dependant on experience).

Hope House Children’s Hospice is a centre of excellence for children’s palliative care ensuring every family facing the death of a child gets the very best care and support when and where they need it.  No one should face the death of a child alone.

About the Health Care Support Worker role:

To provide holistic care and support to children & young people with complex, life-threatening conditions and their families. Working at all times in partnership with the child & family in meeting their needs whilst promoting dignity, privacy end of life.

To undertake a wide range of duties relating to the care and personal needs of the child/young person following appropriate training and assessment of competency.

What we are looking for a Health Care Support Workers who:

  • To provide high quality care in accordance with the child/young person’s individual care-plan under the supervision of an appropriately qualified registered nurse.
  • To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders.
  • To assist in the checking & administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management.

You will have previous experience of care work, particularly with children or young people and/or complex needs.  You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most

In return for your commitment, we offer a great reward package, which includes:

  • Generous annual leave entitlement with service increments
  • NHS pension scheme or organisational pension scheme
  • Blue Light Card and Staff rewards programme
  • Cycle to Work Scheme
  • Wellbeing services which includes staff counselling
  • Funded Medicash - Health Care Cash Plan
  • Flexible working arrangements
  • Great development opportunities

Closing date: Thursday 5th February   

Interview date:  Tuesday 10th February

If you think you have what it takes to be our Health Care Support Worker then please click ‘apply’ now! We are welcoming informal discussions with one of our Head of Care, Angharad Davies, contact on 01492 651 900. We’d love to hear from you!

The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.

Job description

Job responsibilities

Are you looking for your next opportunity as a Health Care Support Worker? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in delivering ‘Our Mission’ helping every child with a life-threatening condition live their best life.

Hope House Children’s Hospices have an opportunity for Health Care Support Worker to join our team based in Ty Gobaith Children’s Hospice, Conwy.

You will join us on a full-time, permanent basis working 37.5 hours per week. You will be required to work twelve and a half hour shifts both days and nights within this role. In return, our Health Care Support Worker will receive a competitive rate of £24,778 - £27,273 per annum (dependant on experience).

Hope House Children’s Hospice is a centre of excellence for children’s palliative care ensuring every family facing the death of a child gets the very best care and support when and where they need it.  No one should face the death of a child alone.

About the Health Care Support Worker role:

To provide holistic care and support to children & young people with complex, life-threatening conditions and their families. Working at all times in partnership with the child & family in meeting their needs whilst promoting dignity, privacy end of life.

To undertake a wide range of duties relating to the care and personal needs of the child/young person following appropriate training and assessment of competency.

What we are looking for a Health Care Support Workers who:

  • To provide high quality care in accordance with the child/young person’s individual care-plan under the supervision of an appropriately qualified registered nurse.
  • To participate fully in meeting the play, recreational and learning activities for the child/young person, utilising all resources available and in collaboration with the play leaders.
  • To assist in the checking & administration of medicines under the supervision of Registered Nurses and undertake all relevant training required to support safe medicines management.

You will have previous experience of care work, particularly with children or young people and/or complex needs.  You will have the compassion and communication skills to put the needs of the child and their family at the heart of everything you do, so that we are able to provide the right care and support for them, when they need us most

In return for your commitment, we offer a great reward package, which includes:

  • Generous annual leave entitlement with service increments
  • NHS pension scheme or organisational pension scheme
  • Blue Light Card and Staff rewards programme
  • Cycle to Work Scheme
  • Wellbeing services which includes staff counselling
  • Funded Medicash - Health Care Cash Plan
  • Flexible working arrangements
  • Great development opportunities

Closing date: Thursday 5th February   

Interview date:  Tuesday 10th February

If you think you have what it takes to be our Health Care Support Worker then please click ‘apply’ now! We are welcoming informal discussions with one of our Head of Care, Angharad Davies, contact on 01492 651 900. We’d love to hear from you!

The successful applicant will be required to obtain an enhanced disclosure from the Disclosure and Barring Service (paid for by Hope House).

Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

Hope House Children’s Hospices has a responsibility and a commitment to safeguarding and promoting the welfare of children and young people. Hope House Children’s Hospices comply with relevant legislation, guidance and national standards relating to the recruitment of staff and volunteers working with children.

Person Specification

Essential Qualification

Essential

  • Willingness to undertake QCF/NVQ Level 3 Health & Social Care/childcare.
  • Willingness to undertake any further training relevant to role.

Desirable

  • NVQ / QCF Level 3 Health & Social Care or childcare (Desirable)
  • Nursery Nurse Qualification or Equivalent (Desirable)

Essential Skills

Essential

  • Experience of working with children & young people or young adults in a care, community, or educational setting.
  • Some experience of basic personal care tasks.

Desirable

  • Experience of providing care for a child/young person/ adult with complex
  • health needs and/or disability. (Desirable)

Essential Knowledge

Essential

  • Able and confident to work alone and to use initiative and respond assertively.
  • Good standard of communication skills e.g. reading/writing/verbal/computer skills and able to liaise with colleagues.
  • To understand the effects of living with a life limited/life threatened child/young person and behave sensitively to the needs of the child/young person and family.
  • To understand the importance of play and fun when caring for children/young people.
  • To work and understand the importance of working confidentially.
  • To be physically fit enough to move a child/young person with the appropriate hoisting equipment following training.

Desirable

  • n/a
Person Specification

Essential Qualification

Essential

  • Willingness to undertake QCF/NVQ Level 3 Health & Social Care/childcare.
  • Willingness to undertake any further training relevant to role.

Desirable

  • NVQ / QCF Level 3 Health & Social Care or childcare (Desirable)
  • Nursery Nurse Qualification or Equivalent (Desirable)

Essential Skills

Essential

  • Experience of working with children & young people or young adults in a care, community, or educational setting.
  • Some experience of basic personal care tasks.

Desirable

  • Experience of providing care for a child/young person/ adult with complex
  • health needs and/or disability. (Desirable)

Essential Knowledge

Essential

  • Able and confident to work alone and to use initiative and respond assertively.
  • Good standard of communication skills e.g. reading/writing/verbal/computer skills and able to liaise with colleagues.
  • To understand the effects of living with a life limited/life threatened child/young person and behave sensitively to the needs of the child/young person and family.
  • To understand the importance of play and fun when caring for children/young people.
  • To work and understand the importance of working confidentially.
  • To be physically fit enough to move a child/young person with the appropriate hoisting equipment following training.

Desirable

  • n/a

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope House Children’s Hospices

Address

Tŷ Gobaith

Tremorfa Lane

Groesynydd

Conwy

LL32 8SS


Employer's website

https://www.hopehouse.org.uk/ (Opens in a new tab)


Employer details

Employer name

Hope House Children’s Hospices

Address

Tŷ Gobaith

Tremorfa Lane

Groesynydd

Conwy

LL32 8SS


Employer's website

https://www.hopehouse.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Care

Angharad Davies

hr@hopehouse.org.uk

01492651900

Details

Date posted

23 January 2026

Pay scheme

Other

Salary

£24,778 to £27,273 a year

Contract

Permanent

Working pattern

Full-time

Reference number

JH1483453ConHCSW

Job locations

Tŷ Gobaith

Tremorfa Lane

Groesynydd

Conwy

LL32 8SS


Privacy notice

Hope House Children’s Hospices's privacy notice (opens in a new tab)