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Martlets Hospice

Head of Care and Registered Care Manager

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This job is now closed

Job summary

As our Head of Martlets Care and Registered Manager you'll be working closely with the Director of Quality and Improvement andtheDirector of Finance as we develop services to meet the care needs of our community.

You will lead the professional carers and office staff to deliver quality and personal care to a range of clients across Brighton and Hove.

Its an exciting time to join Martlets as work is underway on a new purpose-built hospice in Hove which will provide outstanding facilities for care and services.

Main duties of the job

Youll be:

  • An expert in domiciliary care operational leadership.

  • An experienced Registered Care Manager with knowledge of CQC standards, compliance, and quality assurance.

  • Able to develop and lead an income generating business.

  • Confident in translating strategic objectives into operational goals for self and others.

  • Using expert skills to ensure you get the best from your colleagues, leading a culture of professionalism.

  • Experienced in championing and promoting improvement in the experience of clients.

  • Excited by the opportunity to work in an environment that embraces continuous improvement.

About us

We'll value you for who you are and the difference that you can make for Team Martlets in the communities we serve, providing professional development opportunities in a values-driven organisation.

Details

Date posted

17 July 2023

Pay scheme

Other

Salary

Depending on experience £50,950 - £57,350 per annum (depending on experience)

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0308-23-0005

Job locations

The Martlets Hospice

Wayfield Avenue

Hove

East Sussex

BN3 7LW


Job description

Job responsibilities

Provide leadership and direction to the day-to-day operational service delivery.

To provide management and leadership to staff and carers, ensuring there is an appropriate structure in place and clarity of roles and responsibilities.

To be Registered Manager of Martlets Care, with the CQC.

Be accountable for CQC regulation compliance and ensure a safe, caring, effective, responsive, and well-led Care Agency is provided, maintaining all documentation and records to demonstrate this.

To provide to support the Martlets charity an internal commercial relationship.

To develop, maintain, and evaluate systems to promote and give access to caring services, inclusivity and preferences are appropriately acknowledged.

To be responsible for quality assurance and clinical and non-clinical governance (through scheduled spot checks, service reviews, internal audits, risk assessments and reporting).

Develop a Martlets Care strategy and manage the agreed strategic objectives of the team.

Job description

Job responsibilities

Provide leadership and direction to the day-to-day operational service delivery.

To provide management and leadership to staff and carers, ensuring there is an appropriate structure in place and clarity of roles and responsibilities.

To be Registered Manager of Martlets Care, with the CQC.

Be accountable for CQC regulation compliance and ensure a safe, caring, effective, responsive, and well-led Care Agency is provided, maintaining all documentation and records to demonstrate this.

To provide to support the Martlets charity an internal commercial relationship.

To develop, maintain, and evaluate systems to promote and give access to caring services, inclusivity and preferences are appropriately acknowledged.

To be responsible for quality assurance and clinical and non-clinical governance (through scheduled spot checks, service reviews, internal audits, risk assessments and reporting).

Develop a Martlets Care strategy and manage the agreed strategic objectives of the team.

Person Specification

Experience

Essential

  • Experienced Care Manager or Service Manager within a care home or care-at home setting E An experienced Registered Manager with a passion for supporting adults with a variety of care needs E A strong understanding of safeguarding, Care Inspectorate, and compliance guidelines E A proven track record in providing the highest quality of service E Experience of all aspects of performance management E Experience of leading a team to provide quality, domiciliary care services
  • Commercial acumen and experience of growing a business
  • Experience of managing care operating environment safely and effectively
  • Detailed understanding of care issues including legislative framework and Clinical Governance
  • A proven track record of clients and carers retention
  • Has strong organisation and planning skills
  • Is flexible to meet the demands of the business
  • Experience of creating and maintaining care plans over time

Qualifications

Essential

  • An experienced Registered Manager with a passion for supporting adults with a variety of care needs
  • Evidence of Continuous Professional Development
  • Proven experience and in-depth understanding of safeguarding, Care Quality Commission Standards, compliance guidelines and inspection procedures
  • Level 5 Diploma in Leadership for Health & Social Care (or equivalent) for registration status

Other

Essential

  • Please see person specification section on the job description document.
Person Specification

Experience

Essential

  • Experienced Care Manager or Service Manager within a care home or care-at home setting E An experienced Registered Manager with a passion for supporting adults with a variety of care needs E A strong understanding of safeguarding, Care Inspectorate, and compliance guidelines E A proven track record in providing the highest quality of service E Experience of all aspects of performance management E Experience of leading a team to provide quality, domiciliary care services
  • Commercial acumen and experience of growing a business
  • Experience of managing care operating environment safely and effectively
  • Detailed understanding of care issues including legislative framework and Clinical Governance
  • A proven track record of clients and carers retention
  • Has strong organisation and planning skills
  • Is flexible to meet the demands of the business
  • Experience of creating and maintaining care plans over time

Qualifications

Essential

  • An experienced Registered Manager with a passion for supporting adults with a variety of care needs
  • Evidence of Continuous Professional Development
  • Proven experience and in-depth understanding of safeguarding, Care Quality Commission Standards, compliance guidelines and inspection procedures
  • Level 5 Diploma in Leadership for Health & Social Care (or equivalent) for registration status

Other

Essential

  • Please see person specification section on the job description document.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Martlets Hospice

Address

The Martlets Hospice

Wayfield Avenue

Hove

East Sussex

BN3 7LW


Employer's website

https://www.martlets.org.uk (Opens in a new tab)

Employer details

Employer name

Martlets Hospice

Address

The Martlets Hospice

Wayfield Avenue

Hove

East Sussex

BN3 7LW


Employer's website

https://www.martlets.org.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People Services

recruitment@martlets.org.uk

Details

Date posted

17 July 2023

Pay scheme

Other

Salary

Depending on experience £50,950 - £57,350 per annum (depending on experience)

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B0308-23-0005

Job locations

The Martlets Hospice

Wayfield Avenue

Hove

East Sussex

BN3 7LW


Supporting documents

Privacy notice

Martlets Hospice's privacy notice (opens in a new tab)