Job summary
Would you like to be part of a team that
make an impact every day?
Tynedale Hospice at Home is a forward thinking, inclusive registered charity providing counselling and bereavement support for children and adults following a diagnosis of a life-limiting illness or death of a loved one.
We are currently looking to
recruit a compassionate individual to join our Family Support Service as Family
Support Practitioner.
Main duties of the job
In this rewarding role, you will provide high quality pre and post bereavement support to children, families and adults using approaches such as, active listening, activity days and working with outside agencies.The post holder will provide support to established Bereavement cafes.
Working closely with a team of staff and volunteers you will help ensure that those affected by bereavement receive timely, sensitive and high-quality support tailored to their needs.
Essential
qualifications and skills include:
- Diploma or equivalent in Bereavement care /
counselling skills
- Child based qualification e.g. play therapy,
NNEB.
- A minimum of one years experience in a relevant
field as a practitioner
- Excellent interpersonal skills
Please see the job description and
person specification for further details.
Successful applicants are required
to provide an enhanced disclosure with a check of the adult barred list.
Disclosure expense will be met by Tynedale Hospice at Home. All posts are
subject to a six-month probationary period.
Please be aware that we do not
have a sponsor licence, and are therefore only able to appoint candidates who
are eligible to work in the UK.
About us
Tynedale Hospice at Home has proudly supported the communities of Ponteland and West Northumberland for over 30 years.
Our services include home-based end of life nursing care, patient transport, complementary therapies and bereavement support. All of our services are provided free of charge.
Job description
Job responsibilities
Main Purpose of the role:
To provide high quality pre and post bereavement support to children, families and adults using approaches such as, active listening, activity days and working with outside agencies.
The post holder will provide support to established Bereavement cafes.
Key Responsibilities:
Practitioner Role
- To work with children, families and adults who require post and pre -bereavement support following the death of a loved one or if they have been diagnosed with a life limiting illness.
- Empower adult clients to develop their long term coping strategies following bereavement and develop age appropriate toolkits for children
- To agree a caseload with Deputy Head of Care commensurate to the hours worked.
- Ensure external funders outcomes are met and we are responsive to the needs of the community.
- To work in partnership with other local agencies to provide seamless support for pre and post bereavement clients and identify any gaps in the service.
- Liaise with nursing colleagues when/where necessary regarding referral of patients and/or their family members
- Be aware of and work towards Hospice strategic goals.
- Adhere to Hospices behaviours and values at all times.
- Provide training / supervision as a team approach for Family support Volunteers.
- Provide training and guidance to empower staff within the school environment who work with bereaved children and young people.
Monitoring and Reporting
- Ensure clients records are kept up to date and all reports and feedback submitted in a timely manner (within 48hrs of session).
- Assist in the development and maintenance of appropriate recording systems to support the service. E.g. metrics / digitisation.
- Produce statistical data for reporting purposes for Head of Care, CEO, and Board of Trustees.
- Participate in report writing for external agencies when requested to do so.
- From time to time, the post holder will be required to undertake specific projects as determined by the Head of Care / Deputy Head of Care
Self-Development
- Ensure that your practice remains up to date and evidence based.
- To engage in annual appraisal which includes a personal development plan, to be discussed with Deputy Head of Care.
- Undertake appropriate personal development in order to maintain and develop skills and knowledge as determined by your annual appraisal.
- Attend 1:1 practice supervision as mutually agreed with your line manager.
- Undertake all mandatory training as required.
- Risk Management including Health & Safety.
- All staff have a responsibility to ensure that the working environment is safe, secure and healthy. Any unsafe conditions or potential hazards should be reported to the Head of Care or CEO.
- To ensure volunteers are aware of all relevant Policies and that all training requirements for safeguarding are met.
Working Relationships and Team Working:
- To work as a positive team member at all times within the Care team and in accordance with THH policies.
- Staff are expected to work flexibly to accommodate service needs and provide cover for their colleagues in order that support to families is maintained in their absence.
- From time to time the post holder may be required to undertake additional duties, as determined by the Head of Care and/or CEO.
Conduct:
- To behave in a professional manner at all times, reflecting and maintaining the values and ethos of the organisation.
- To adhere to all THH policies and procedures.
- To have an understanding of the Hospices Vision and strive to work towards its achievement.
- To promote the Hospices reputation and values and work as a team to further develop the service.
This job description reflects the immediate requirements and objectives of the post. It is not an exhaustive list but gives a general indication of the level of work undertaken, which may vary in detail in the light of changing demands and priorities. Substantive changes will be carried out in consultation with the post holder. The post holder would be required to maintain an up to date DBS Certificate.
Job description
Job responsibilities
Main Purpose of the role:
To provide high quality pre and post bereavement support to children, families and adults using approaches such as, active listening, activity days and working with outside agencies.
The post holder will provide support to established Bereavement cafes.
Key Responsibilities:
Practitioner Role
- To work with children, families and adults who require post and pre -bereavement support following the death of a loved one or if they have been diagnosed with a life limiting illness.
- Empower adult clients to develop their long term coping strategies following bereavement and develop age appropriate toolkits for children
- To agree a caseload with Deputy Head of Care commensurate to the hours worked.
- Ensure external funders outcomes are met and we are responsive to the needs of the community.
- To work in partnership with other local agencies to provide seamless support for pre and post bereavement clients and identify any gaps in the service.
- Liaise with nursing colleagues when/where necessary regarding referral of patients and/or their family members
- Be aware of and work towards Hospice strategic goals.
- Adhere to Hospices behaviours and values at all times.
- Provide training / supervision as a team approach for Family support Volunteers.
- Provide training and guidance to empower staff within the school environment who work with bereaved children and young people.
Monitoring and Reporting
- Ensure clients records are kept up to date and all reports and feedback submitted in a timely manner (within 48hrs of session).
- Assist in the development and maintenance of appropriate recording systems to support the service. E.g. metrics / digitisation.
- Produce statistical data for reporting purposes for Head of Care, CEO, and Board of Trustees.
- Participate in report writing for external agencies when requested to do so.
- From time to time, the post holder will be required to undertake specific projects as determined by the Head of Care / Deputy Head of Care
Self-Development
- Ensure that your practice remains up to date and evidence based.
- To engage in annual appraisal which includes a personal development plan, to be discussed with Deputy Head of Care.
- Undertake appropriate personal development in order to maintain and develop skills and knowledge as determined by your annual appraisal.
- Attend 1:1 practice supervision as mutually agreed with your line manager.
- Undertake all mandatory training as required.
- Risk Management including Health & Safety.
- All staff have a responsibility to ensure that the working environment is safe, secure and healthy. Any unsafe conditions or potential hazards should be reported to the Head of Care or CEO.
- To ensure volunteers are aware of all relevant Policies and that all training requirements for safeguarding are met.
Working Relationships and Team Working:
- To work as a positive team member at all times within the Care team and in accordance with THH policies.
- Staff are expected to work flexibly to accommodate service needs and provide cover for their colleagues in order that support to families is maintained in their absence.
- From time to time the post holder may be required to undertake additional duties, as determined by the Head of Care and/or CEO.
Conduct:
- To behave in a professional manner at all times, reflecting and maintaining the values and ethos of the organisation.
- To adhere to all THH policies and procedures.
- To have an understanding of the Hospices Vision and strive to work towards its achievement.
- To promote the Hospices reputation and values and work as a team to further develop the service.
This job description reflects the immediate requirements and objectives of the post. It is not an exhaustive list but gives a general indication of the level of work undertaken, which may vary in detail in the light of changing demands and priorities. Substantive changes will be carried out in consultation with the post holder. The post holder would be required to maintain an up to date DBS Certificate.
Person Specification
Experience
Essential
- A minimum of one years experience in a relevant field as a practitioner.
Qualifications
Essential
- Diploma or equivalent in Bereavement care / counselling skills.
- Child based qualification e.g. play therapy, NNEB.
Desirable
- Degree in a relevant subject area.
Personal Attributes
Essential
- Non-judgemental approach.
- Able to demonstrate an empathetic / sympathetic approach to clients.
- Effective time management skills.
- Problem solving ability.
- Resilience when faced with difficult situations.
- Flexible approach to fit service needs.
Other
Essential
- Able to meet travel requirements of the post.
- Enhanced DBS required.
Knowledge and skills
Essential
- Active listening skills.
- Effective written and verbal skills.
- To be able to deal effectively with a range of children / adults in difficult situations.
- Familiar with Excel & Word.
- Effective time managing skills.
- Ability to work as a team member as well as on an individual basis.
Person Specification
Experience
Essential
- A minimum of one years experience in a relevant field as a practitioner.
Qualifications
Essential
- Diploma or equivalent in Bereavement care / counselling skills.
- Child based qualification e.g. play therapy, NNEB.
Desirable
- Degree in a relevant subject area.
Personal Attributes
Essential
- Non-judgemental approach.
- Able to demonstrate an empathetic / sympathetic approach to clients.
- Effective time management skills.
- Problem solving ability.
- Resilience when faced with difficult situations.
- Flexible approach to fit service needs.
Other
Essential
- Able to meet travel requirements of the post.
- Enhanced DBS required.
Knowledge and skills
Essential
- Active listening skills.
- Effective written and verbal skills.
- To be able to deal effectively with a range of children / adults in difficult situations.
- Familiar with Excel & Word.
- Effective time managing skills.
- Ability to work as a team member as well as on an individual basis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
