Job summary
Dougie Mac are currently looking to recruit Adviceline and Rapid Response Practitioners who share our passion in providing excellent, personalised and compassionate care to patients and their families within our expanding community team.
At Dougie Mac our vision is to be admired as a centre of excellence for palliative and end of life care. Our many different services provide patients, their families and carers, with physical, emotional, social, psychological and spiritual support, at home, or here at the Hospice.
Main duties of the job
The right candidate will possess excellent communication and organisational skills, a motivation for continual learning and sharing of knowledge, with the drive to ensure our patients receive the highest possible standard of care.
You will work as part the Community Hub which provides support through the 24/7 advice line and rapid response service. This runs alongside 3 geographical community teams consisting of over 30 members of staff. You will be supported by a Team Leader, there will be opportunities to develop and grow your palliative care expertise and undertake funded degree or masters level study.
If you would you like to be part of our friendly, supportive team delivering high standards of specialist palliative care, which endeavours to go the extra mile in supporting our patients and their families, then we would love to hear from you.
There are permanent and temporary positions available, mixed shifts covering from 7am till midnight, full and part time positions.
Please read the job description (below) for further details.
About us
Dougie Mac provides compassionate care and support for adults, young adults, and children with life-limiting conditions across Stoke-on-Trent and North Staffordshire. As a values-driven organisation, we strive to deliver high-quality, person-led, and inclusive care across our inpatient, community, and supportive care services. Following our merger with Approach Dementia Support and expansion into children and young adult services, Dougie Mac now supports more people than ever before across all age groups and diagnoses.
Our team is made up of dedicated, skilled professionals who are committed to delivering responsive and meaningful care in line with our hospice values. We offer a collaborative working environment with access to professional development, reflective practice, and staff wellbeing support.
Dougie Mac is proud to be a financially independent local charity, offering a competitive salary and benefits package including generous annual leave, contributory pension scheme, funded study opportunities, hospice-paid healthcare cash plan, and free on-site parking.
Dougie Macs Community Services team supports patients to remain at home, surrounded by loved ones, for as long as possible. Our team of nurses, support workers, and therapists deliver high-quality palliative care across Stoke-on-Trent and North Staffordshire offering symptom management, emotional support, and practical care, working closely with GPs and District Nurses.
Job description
Job responsibilities
Duties & Responsibilities:
Leadership:
1.You will be able to demonstrate leadership through clinical expertise. Aiming to deliver high standards of person-centred care using the underpinning philosophy of Specialist Palliative Care.
2.Have the skills and confidence to contribute to the delivery of specialist education and training to other professionals in a formal and informal setting.
3.With support from a mentor will contribute to the development and promotion of the CNS Hub service.
4.Contribute to quantitative and qualitative data collection of the CNS Service.
5.Understand and utilise relevant clinical guidelines.
6.Takes professional responsibility for ensuring effective communication between all service providers across the care pathway.
7.After an initial period will actively participate in multi-professional meetings, acting as patient advocate and representing the CNS view.
Clinical Services:
1.To work alongside your team to ensure the continued co-ordination of the content and delivery of the community patients care plans and ensure the quality and provision of nursing care of patients and their families.
2.To assess the needs of patients and their carers and identify their respective physical, psychological, social, cultural and spiritual needs.
3.To work within a team framework, collaborating with colleagues and members of other disciplines across the hospice and externally.
4.To use a proactive and sensitive approach with patients and families during times of unplanned activity and respond timely to their needs.
5.To conduct a triage assessment aligning a time frame for responsiveness.
6.To assess peoples information needs and provide relevant information to meet those needs.
7.To ensure provision of appropriate interventions and utilise clinical information appropriately.
8.To follow the hospice and Nursing & Midwifery Council (NMC) or other registered body standards on Medicines Management.
9.To participate in Clinical Audit and research programme
10.To foster positive working relations with other healthcare professionals and lead by example
11.To support colleagues, volunteers and students in managing bereavements, and provide support for distressed patients, bereaved relatives and visitors
Development
1.Develop clinical, skills with a breadth and depth of knowledge to fulfil the Specialist role.
2.Work across professional boundaries and develop a robust rationale for decision making and problem-solving.
3.Influence the development of others through education and training.
4.Maintain and utilise advanced clinical skills necessary to carry out the role.
Job description
Job responsibilities
Duties & Responsibilities:
Leadership:
1.You will be able to demonstrate leadership through clinical expertise. Aiming to deliver high standards of person-centred care using the underpinning philosophy of Specialist Palliative Care.
2.Have the skills and confidence to contribute to the delivery of specialist education and training to other professionals in a formal and informal setting.
3.With support from a mentor will contribute to the development and promotion of the CNS Hub service.
4.Contribute to quantitative and qualitative data collection of the CNS Service.
5.Understand and utilise relevant clinical guidelines.
6.Takes professional responsibility for ensuring effective communication between all service providers across the care pathway.
7.After an initial period will actively participate in multi-professional meetings, acting as patient advocate and representing the CNS view.
Clinical Services:
1.To work alongside your team to ensure the continued co-ordination of the content and delivery of the community patients care plans and ensure the quality and provision of nursing care of patients and their families.
2.To assess the needs of patients and their carers and identify their respective physical, psychological, social, cultural and spiritual needs.
3.To work within a team framework, collaborating with colleagues and members of other disciplines across the hospice and externally.
4.To use a proactive and sensitive approach with patients and families during times of unplanned activity and respond timely to their needs.
5.To conduct a triage assessment aligning a time frame for responsiveness.
6.To assess peoples information needs and provide relevant information to meet those needs.
7.To ensure provision of appropriate interventions and utilise clinical information appropriately.
8.To follow the hospice and Nursing & Midwifery Council (NMC) or other registered body standards on Medicines Management.
9.To participate in Clinical Audit and research programme
10.To foster positive working relations with other healthcare professionals and lead by example
11.To support colleagues, volunteers and students in managing bereavements, and provide support for distressed patients, bereaved relatives and visitors
Development
1.Develop clinical, skills with a breadth and depth of knowledge to fulfil the Specialist role.
2.Work across professional boundaries and develop a robust rationale for decision making and problem-solving.
3.Influence the development of others through education and training.
4.Maintain and utilise advanced clinical skills necessary to carry out the role.
Person Specification
Qualifications
Essential
- Registered Nurse or a Practitioner on the HCPC register.
- Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.
Desirable
- Advanced Communication Skills qualification or willingness to undertake.
- Independent Prescribing Qualification.
- Healthcare Assessment qualification.
Experience
Essential
- 3 years post registration experience.
- Proven experience and knowledge of palliative/terminal care.
Desirable
- Experience in triage.
- Experience in research projects.
- Experience in Audit.
- Experience in formal teaching.
Additional Criteria
Essential
- IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint).
- Must demonstrate excellent interpersonal and communication skills.
- Ability to work with a multi-disciplinary team.
- Awareness of palliative emergencies and know when to escalate these.
- Knowledge of evidencing the use of clinical guidelines.
- Ability to prioritise.
- The ability to adapt to change.
- Ability to motivate others.
- Use own Initiative.
- Dress in a manner that conforms to accepted formal codes of business dress.
- Flexible working to meet shift requirements.
- Able to meet the requirement of the job role.
Desirable
- Experience in advance planning.
- Knowledge of palliative medicine and symptom management.
- To understand the external influences that effect the delivery of palliative care in the community.
- Demonstrate leadership qualities.
Person Specification
Qualifications
Essential
- Registered Nurse or a Practitioner on the HCPC register.
- Ability to travel independently throughout the locality with access to suitable vehicle for business purposes.
Desirable
- Advanced Communication Skills qualification or willingness to undertake.
- Independent Prescribing Qualification.
- Healthcare Assessment qualification.
Experience
Essential
- 3 years post registration experience.
- Proven experience and knowledge of palliative/terminal care.
Desirable
- Experience in triage.
- Experience in research projects.
- Experience in Audit.
- Experience in formal teaching.
Additional Criteria
Essential
- IT skills including Microsoft Office Suite (Word, Excel, Outlook and Powerpoint).
- Must demonstrate excellent interpersonal and communication skills.
- Ability to work with a multi-disciplinary team.
- Awareness of palliative emergencies and know when to escalate these.
- Knowledge of evidencing the use of clinical guidelines.
- Ability to prioritise.
- The ability to adapt to change.
- Ability to motivate others.
- Use own Initiative.
- Dress in a manner that conforms to accepted formal codes of business dress.
- Flexible working to meet shift requirements.
- Able to meet the requirement of the job role.
Desirable
- Experience in advance planning.
- Knowledge of palliative medicine and symptom management.
- To understand the external influences that effect the delivery of palliative care in the community.
- Demonstrate leadership qualities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
