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Family Action

Facilities Administrator

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This job is now closed

Job summary

We are looking for a motivated, passionate Facilities Administrator.

The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the 165 services across England, addressing all issues with hardware, networks and buildings.

Reporting to the Head of Facilities, the successful post holder will be responsible for the Reporting to the Facilities Manager South, you will be responsible for the efficient administration of head office and ordering of all assets and expenditure.

Main duties of the job

Good level of competence in Microsoft Office 365 and proficient in Excel. Able to work under pressure, achieve targets and meet deadlines. You will be a confident communicator and comfortable working in a small team environment where priorities can change at short notice.

We are forward looking, ambitious and with a commitment to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operate with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

About us

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Details

Date posted

11 September 2023

Pay scheme

Other

Salary

£24,258 to £26,947 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

B0302-23-0003

Job locations

Family Action Head Office

34 Wharf Road

London

Greater London

N1 7GR


Job description

Job responsibilities

Head Office Administration

To administer the head office Budgets.

Provide support for Reception from time to time

To open the door for the head office at around 08:00

To ensure all common areas of the building are kept clean and tidy i.e. reception, store rooms, rest room, kitchen, meeting rooms, toilets and staff notice boards.

Provide logistical support to meetings held in the Can do, Excellence and family room, to include preparation of meeting and conference rooms.

Asset Administration

Ensure corporate services SLA they are consistently applied

Maintain internal procedures Facilities queries, ordering of supplies, equipment and services.

To Administer the Family Action telecoms contract and the distribution, use of mobile phones.

Help continue to develop our central procurement of services, equipment and goods a terms in liaison with the Facilities Team

Safeguarding and policies:

To ensure you have an understanding (appropriate to your role) of, and comply with Family Actions procedures for promoting and safeguarding the welfare of children and vulnerable adults.

To comply with Family Actions Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

To comply with Family Actions Health and Safety Policy, Data Protection Policy and to protect your own and others health, safety and welfare.

To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.

Job description

Job responsibilities

Head Office Administration

To administer the head office Budgets.

Provide support for Reception from time to time

To open the door for the head office at around 08:00

To ensure all common areas of the building are kept clean and tidy i.e. reception, store rooms, rest room, kitchen, meeting rooms, toilets and staff notice boards.

Provide logistical support to meetings held in the Can do, Excellence and family room, to include preparation of meeting and conference rooms.

Asset Administration

Ensure corporate services SLA they are consistently applied

Maintain internal procedures Facilities queries, ordering of supplies, equipment and services.

To Administer the Family Action telecoms contract and the distribution, use of mobile phones.

Help continue to develop our central procurement of services, equipment and goods a terms in liaison with the Facilities Team

Safeguarding and policies:

To ensure you have an understanding (appropriate to your role) of, and comply with Family Actions procedures for promoting and safeguarding the welfare of children and vulnerable adults.

To comply with Family Actions Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.

To comply with Family Actions Health and Safety Policy, Data Protection Policy and to protect your own and others health, safety and welfare.

To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.

Person Specification

Experience

Essential

  • Essential
  • A friendly, helpful and welcoming manner as well as excellent written and oral communication skills.
  • Ability to deal calmly and efficiently with difficult situations both on the telephone and face to face.
  • Experience of setting up and running office systems, maintaining records and collating statistics.
  • Experience with Outlook, Word and Excel.
  • Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
  • Experience of working within a team providing a service to others.
  • A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
  • Ability to evidence Family Actions values at all times, which underpin Family Actions mission of building stronger families by:
  • a) Being people focused
  • b) Reflecting a can do approach
  • c) Striving for excellence in everything we do
  • d) Having mutual respect for everyone we work with, work for and support through our services
  • Desirable
  • A level 2 food safety certificate
Person Specification

Experience

Essential

  • Essential
  • A friendly, helpful and welcoming manner as well as excellent written and oral communication skills.
  • Ability to deal calmly and efficiently with difficult situations both on the telephone and face to face.
  • Experience of setting up and running office systems, maintaining records and collating statistics.
  • Experience with Outlook, Word and Excel.
  • Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
  • Experience of working within a team providing a service to others.
  • A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
  • Ability to evidence Family Actions values at all times, which underpin Family Actions mission of building stronger families by:
  • a) Being people focused
  • b) Reflecting a can do approach
  • c) Striving for excellence in everything we do
  • d) Having mutual respect for everyone we work with, work for and support through our services
  • Desirable
  • A level 2 food safety certificate

Employer details

Employer name

Family Action

Address

Family Action Head Office

34 Wharf Road

London

Greater London

N1 7GR


Employer's website

https://www.family-action.org.uk/ (Opens in a new tab)

Employer details

Employer name

Family Action

Address

Family Action Head Office

34 Wharf Road

London

Greater London

N1 7GR


Employer's website

https://www.family-action.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

11 September 2023

Pay scheme

Other

Salary

£24,258 to £26,947 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

B0302-23-0003

Job locations

Family Action Head Office

34 Wharf Road

London

Greater London

N1 7GR


Supporting documents

Privacy notice

Family Action's privacy notice (opens in a new tab)