Job summary
We are seeking a
Health and Wellbeing Coach to join our growing team at Our Health
Partnership, working within Kingstanding, Erdington & Nechells Primary Care Network.
The
post holder will have responsibility for proactively reaching out to and
providing lifestyle input into a defined cohort of patients.
They will be a key member of the Primary Care Network (PCN) team,
playing a critical role in engaging patients and use health coaching techniques
to support them to take an active role in their health and wellbeing. A Health and Wellbeing Coach works with a wide
range of individuals
Main duties of the job
The
post holder will work closely with the other members of the primary care team
and complex care teams in the management and decision making about care and
service provision for individual patients. This will include:
Care planning, health coaching and delivery
of systematic self-management support based on a knowledge of individuals
activation levels.
Support effective team working in primary
care networks through taking on appropriate practice-based tasks and attending
regular multidisciplinary team (MDT) meetings when required.
Support for individuals to access appropriate
community resources and services.
About us
Our
Health Partnership was set up by local GPs who are passionate about providing high
quality primary care and using their time and skills effectively to benefit
patients.
We are currently a GP partnership of 29 practices with 38 surgeries. 110 GP partners in Our Health Partnership serving around 210,000 patients in Birmingham, Wolverhampton and Shropshire.
The partnership offers a shared administrative and management structure, cutting down the time doctors have to spend on admin. It opens up economies of scale to get best value from budgets. It has the resources to develop innovative services and effective partnerships with local hospitals and care services. And it can access new funding streams that are only available to large GP organisations.
Our head office is based in Cotteridge, but this role will be based within the KEN PCN practices.
Job description
Job responsibilities
Job purpose
- Identification of people who would benefit
from health and well-being coaching interventions.
- Responsibility for providing support
(clinical or non-clinical) to a cohort of patients who will benefit from
proactive health management.
- To accept referrals from members of the
general practice and PCN teams.
- Teaching and supporting patients and carers
to understand and manage their own conditions and maintain an independent
lifestyle through health coaching techniques to encourage patient activation.
- Supporting the development of personalised
patient care and support plans, liaising with the GP practice team, patient and
or carer and specialist teams as appropriate.
- Playing an active role in MDT meetings if
required (regular practice meetings to discuss high risk and or complex
patients) by gathering information and being prepared to update the team on
patient progress towards goals etc. (as per their care plan)
- Map and connect community activities and
resources at a locality level including working closely with the Social
Prescribing Link Worker to support the PCN population.
- Support the delivery of community based
public health initiatives such as physical activity, healthy eating, and social
connectedness.
- Adopting a multi-disciplinary and
multi-agency approach to care, ensuring that all aspects of the patients needs
are met.
- Participating in relevant clinical and
service audits
- Maintaining professional and personal
development aligned to role.
Please see attached job description/person specification for full details.
Job description
Job responsibilities
Job purpose
- Identification of people who would benefit
from health and well-being coaching interventions.
- Responsibility for providing support
(clinical or non-clinical) to a cohort of patients who will benefit from
proactive health management.
- To accept referrals from members of the
general practice and PCN teams.
- Teaching and supporting patients and carers
to understand and manage their own conditions and maintain an independent
lifestyle through health coaching techniques to encourage patient activation.
- Supporting the development of personalised
patient care and support plans, liaising with the GP practice team, patient and
or carer and specialist teams as appropriate.
- Playing an active role in MDT meetings if
required (regular practice meetings to discuss high risk and or complex
patients) by gathering information and being prepared to update the team on
patient progress towards goals etc. (as per their care plan)
- Map and connect community activities and
resources at a locality level including working closely with the Social
Prescribing Link Worker to support the PCN population.
- Support the delivery of community based
public health initiatives such as physical activity, healthy eating, and social
connectedness.
- Adopting a multi-disciplinary and
multi-agency approach to care, ensuring that all aspects of the patients needs
are met.
- Participating in relevant clinical and
service audits
- Maintaining professional and personal
development aligned to role.
Please see attached job description/person specification for full details.
Person Specification
Qualifications
Essential
- English and Maths GCSE or equivalent
Desirable
- NVQ Level III (Health and Social Care) or equivalent as a minimum
- Formal training in working with long term conditions
Experience
Essential
- Evidence of ability to both work autonomously and to seek support and guidance when appropriate.
- Evidence of working within a team setting
- Evidence of achieving targets and proactive approach
Desirable
- Experience of working with individuals with long term conditions
- Evidence of working within a multidisciplinary team
- Evidence of target based work experience
- Experience working with GP surgeries in this role would be advantageous
- Be prepared to undertake all training as required The Personalised Care Institute (live from April 2020) will set out what training is available and expected for Health coaching link workers.
- Smoking cessation training (or willingness to train)
- Experience with alcohol or drugs brief intervention training (or willingness to train)
- Experience of working with groups (or willingness to train)
- Experience in health and nutrition work with patients (or willingness to train)
Personal Qualities
Essential
- IT skills
- Good Communication skills and interpersonal skills, including an ability to build rapport and establish good one to one relationships quickly
- Ability to deal with challenging behaviour
- Ability to effectively manage a variable workload
- Good team work
- Ability to multi-task
- Ability to work independently
Desirable
- Experience of using databases
- Experience of working without direct supervision
- Experience of using community based activities and resources to support individuals
Special Requirements
Essential
- Ability to demonstrate sensitivity, empathy and compassion to the needs of the service users and carers
- Ability to motivate others
- Ability to work flexibly in an innovative and developing role
- Some evening work may be required
- Ability to be flexible with hours if required.
- Ability to drive/ have own transport
Desirable
- An understanding of the importance of carer involvement
Person Specification
Qualifications
Essential
- English and Maths GCSE or equivalent
Desirable
- NVQ Level III (Health and Social Care) or equivalent as a minimum
- Formal training in working with long term conditions
Experience
Essential
- Evidence of ability to both work autonomously and to seek support and guidance when appropriate.
- Evidence of working within a team setting
- Evidence of achieving targets and proactive approach
Desirable
- Experience of working with individuals with long term conditions
- Evidence of working within a multidisciplinary team
- Evidence of target based work experience
- Experience working with GP surgeries in this role would be advantageous
- Be prepared to undertake all training as required The Personalised Care Institute (live from April 2020) will set out what training is available and expected for Health coaching link workers.
- Smoking cessation training (or willingness to train)
- Experience with alcohol or drugs brief intervention training (or willingness to train)
- Experience of working with groups (or willingness to train)
- Experience in health and nutrition work with patients (or willingness to train)
Personal Qualities
Essential
- IT skills
- Good Communication skills and interpersonal skills, including an ability to build rapport and establish good one to one relationships quickly
- Ability to deal with challenging behaviour
- Ability to effectively manage a variable workload
- Good team work
- Ability to multi-task
- Ability to work independently
Desirable
- Experience of using databases
- Experience of working without direct supervision
- Experience of using community based activities and resources to support individuals
Special Requirements
Essential
- Ability to demonstrate sensitivity, empathy and compassion to the needs of the service users and carers
- Ability to motivate others
- Ability to work flexibly in an innovative and developing role
- Some evening work may be required
- Ability to be flexible with hours if required.
- Ability to drive/ have own transport
Desirable
- An understanding of the importance of carer involvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
