Job summary
The
PCN Cancer are Coordinator will support GP practices within the Primary Care
Network, working within professional and clinical boundaries as part of an
established multi-disciplinary team to deliver timely and personalised care for
patients, and deliver key objectives of the Primary Care Network DES.
Main duties of the job
This
post will particularly be supporting the early cancer diagnosis and cancer care
quality improvement work by supporting practices to improve their processes,
achieve their targets and working with patients to help them ensure they have
the right support at each stage of their journey.
Please note that the hours for this job will be between 15-20 hours per week.
About us
Our
Health Partnership was set up by local GPs who are passionate about providing high
quality primary care and using their time and skills effectively to benefit
patients.
We
are currently a GP partnership of 29 practices with 38 surgeries. 110 GP
partners in Our Health Partnership serving around
210,000 patients in Birmingham, Wolverhampton and
Shropshire.
The
partnership offers a shared administrative and management structure, cutting
down the time doctors have to spend on admin. It opens up economies of scale to
get best value from budgets. It has the resources to develop innovative
services and effective partnerships with local hospitals and care services. And
it can access new funding streams that are only available to large GP
organisations.
Job description
Job responsibilities
Core responsibilities
- Support practices to deliver their quality
improvement plans for early cancer diagnosis.
- Develop and embed systems across the
network to improve cancer screening uptake, liaising with external agencies as
appropriate.
- Utilise population health intelligence to
proactively identify and work with patients newly diagnosed with cancer and on
the cancer register to deliver personalised care;
- Ensure patients receive a Cancer Care
review in line with national defined timescales and targets.
- Support the practices in your PCN in
conducting peer to peer learning events that look at data and trends in
diagnosis across the PCN, including cases where patients presented repeatedly
before referral and late diagnoses.
- Support patients to utilise decision aids
in preparation for a shared decision-making conversation;
- Holistically bring together all of a
persons identified care and support needs, and explore options to meet these
within a single personalized care and support plan (PCSP), in line with PCSP
best practice, based on what matters to the person;
- Help people to manage their needs through
answering queries, making and managing appointments, and ensuring that people
have good quality written or verbal information to help them make choices about
their care;
- Support people to take up training and
employment, and to access appropriate benefits where eligible;
- Support people to understand their level
of knowledge, skills and confidence (their Activation level) when engaging with
their health and wellbeing, including through the use of the Patient Activation
Measure;
- Assist people to access self-management
education courses, peer support or interventions that support them in their
health and wellbeing and increase their activation level;
- Explore and assist people to access
personal health budgets where appropriate;
- Provide coordination and navigation for
people and their carers across health and care services, working closely with
social prescribing link workers, health and wellbeing coaches, and other
primary care professionals;
- Support the coordination and delivery of
MDTs within the PCN.
- Work with the GPs and other primary care
professionals within the PCN to identify and manage a caseload of patients, and
where required and as appropriate, refer people back to other health
professionals within the PCN;
- Raise awareness within the PCN of
shared-decision making and decision support tools;
- Raise awareness of how to identify
patients who may benefit from shared decision making and support PCN staff and
patients to be more prepared to have shared decision-making
conversations.
- Safeguard patients by ensuring
organisations and groups to whom its Care Coordinator directs patients have
basic safeguarding processes in place for vulnerable individuals and provide
opportunities for the patient to develop friendships and a sense of belonging,
as well as to build knowledge, skills and confidence.
Please see attached job description/person specification for full details.
Job description
Job responsibilities
Core responsibilities
- Support practices to deliver their quality
improvement plans for early cancer diagnosis.
- Develop and embed systems across the
network to improve cancer screening uptake, liaising with external agencies as
appropriate.
- Utilise population health intelligence to
proactively identify and work with patients newly diagnosed with cancer and on
the cancer register to deliver personalised care;
- Ensure patients receive a Cancer Care
review in line with national defined timescales and targets.
- Support the practices in your PCN in
conducting peer to peer learning events that look at data and trends in
diagnosis across the PCN, including cases where patients presented repeatedly
before referral and late diagnoses.
- Support patients to utilise decision aids
in preparation for a shared decision-making conversation;
- Holistically bring together all of a
persons identified care and support needs, and explore options to meet these
within a single personalized care and support plan (PCSP), in line with PCSP
best practice, based on what matters to the person;
- Help people to manage their needs through
answering queries, making and managing appointments, and ensuring that people
have good quality written or verbal information to help them make choices about
their care;
- Support people to take up training and
employment, and to access appropriate benefits where eligible;
- Support people to understand their level
of knowledge, skills and confidence (their Activation level) when engaging with
their health and wellbeing, including through the use of the Patient Activation
Measure;
- Assist people to access self-management
education courses, peer support or interventions that support them in their
health and wellbeing and increase their activation level;
- Explore and assist people to access
personal health budgets where appropriate;
- Provide coordination and navigation for
people and their carers across health and care services, working closely with
social prescribing link workers, health and wellbeing coaches, and other
primary care professionals;
- Support the coordination and delivery of
MDTs within the PCN.
- Work with the GPs and other primary care
professionals within the PCN to identify and manage a caseload of patients, and
where required and as appropriate, refer people back to other health
professionals within the PCN;
- Raise awareness within the PCN of
shared-decision making and decision support tools;
- Raise awareness of how to identify
patients who may benefit from shared decision making and support PCN staff and
patients to be more prepared to have shared decision-making
conversations.
- Safeguard patients by ensuring
organisations and groups to whom its Care Coordinator directs patients have
basic safeguarding processes in place for vulnerable individuals and provide
opportunities for the patient to develop friendships and a sense of belonging,
as well as to build knowledge, skills and confidence.
Please see attached job description/person specification for full details.
Person Specification
Qualifications
Essential
- GSCE grade A - C (or equivalent) in Maths and English, or higher level qualification
Desirable
- NVQ3 in Health & Social Care
Experience
Essential
- Experience in a patient/customer facing role
- Experience of administrative duties
Desirable
- Experience of working in primary care
- Experience in use of databases
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a busy and demanding environment whilst delivering in a timely manner
- Understanding of health and social care processes
Skills & Abilities
Essential
- Due to our location, access to a vehicle and ownership of a full, clean driving licence is essential
- Excellent interpersonal and communication skills
- Empathy and listening skills
- Prioritisation skills
- Evidence of excellent knowledge of Microsoft Office
- Able to deal with service users sensitively
- Able to work as part of a team
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
Person Specification
Qualifications
Essential
- GSCE grade A - C (or equivalent) in Maths and English, or higher level qualification
Desirable
- NVQ3 in Health & Social Care
Experience
Essential
- Experience in a patient/customer facing role
- Experience of administrative duties
Desirable
- Experience of working in primary care
- Experience in use of databases
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a busy and demanding environment whilst delivering in a timely manner
- Understanding of health and social care processes
Skills & Abilities
Essential
- Due to our location, access to a vehicle and ownership of a full, clean driving licence is essential
- Excellent interpersonal and communication skills
- Empathy and listening skills
- Prioritisation skills
- Evidence of excellent knowledge of Microsoft Office
- Able to deal with service users sensitively
- Able to work as part of a team
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
