Our Health Partnership

Medical Receptionist/Admin

Information:

This job is now closed

Job summary

This is an important position, most often being the first person that patients have contact with either by phone or face to face.

You will need to be calm under pressure, able to manage competing demands and a team player.

Good customer service or previous General Practice experience would definitely be an advantage.

Main duties of the job

  • Booking patients appointments
  • Calling patients
  • Promoting services available in the practice
  • Signposting
  • Appropriate admin work

About us

Millennium Medical Centre is a lively practice based in the community in Weoley Castle. It is forward thinking practice with 2 Partners who are looking for team members to join them.

Millennium Medical Centre is also part of Our Health Partnership so are able to provide access to an Employee Assistance Progamme, EV Salary Sacrifice scheme and many shop discounts etc. via VIVUP.

Details

Date posted

18 November 2024

Pay scheme

Other

Salary

£8.60 an hour Hourly rate will be national minimum wage for age

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

B0300-24-0056

Job locations

Millennium Medical Centre

121 Weoley Castle Road

Birmingham

B29 5QD


Job description

Job responsibilities

Main duties of the job

  • Booking patients appointments
  • Calling patients
  • Promoting services available in the practice
  • Signposting
  • Appropriate admin work

Job description

Job responsibilities

Main duties of the job

  • Booking patients appointments
  • Calling patients
  • Promoting services available in the practice
  • Signposting
  • Appropriate admin work

Person Specification

Qualifications

Essential

  • GCSE English A to C
  • GCSE Maths A to C
  • (or equivalent)

Desirable

  • Excellent customer care
  • Primary care experience
  • Reception experience
  • Admin experience

Experience

Desirable

  • Experience of working within Primary Care
  • Experience of working on a reception area in a busy environment
  • Experience or qualification in customer care
Person Specification

Qualifications

Essential

  • GCSE English A to C
  • GCSE Maths A to C
  • (or equivalent)

Desirable

  • Excellent customer care
  • Primary care experience
  • Reception experience
  • Admin experience

Experience

Desirable

  • Experience of working within Primary Care
  • Experience of working on a reception area in a busy environment
  • Experience or qualification in customer care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Our Health Partnership

Address

Millennium Medical Centre

121 Weoley Castle Road

Birmingham

B29 5QD


Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)

Employer details

Employer name

Our Health Partnership

Address

Millennium Medical Centre

121 Weoley Castle Road

Birmingham

B29 5QD


Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People & Practices

Karen Demetrious

karen.demetrious@ourhealthpartnership.com

01212895689

Details

Date posted

18 November 2024

Pay scheme

Other

Salary

£8.60 an hour Hourly rate will be national minimum wage for age

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

B0300-24-0056

Job locations

Millennium Medical Centre

121 Weoley Castle Road

Birmingham

B29 5QD


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