Job summary
The Lordswood Medical Group is a partnership operating over three
sites, it is a very successful practice offering a range of services to
population of 25,000. We are seeking an experienced
Business Manager to lead our team. Our aim is to provide the highest possible
standard of care support and we would like an individual to work along side our
7 Partners to achieve this aim. We are
part of Our Health Partnership, the UK's biggest GP Partnership.
The person we are looking for will have significant experience at a
senior level and be able to show successful strategic insight and evidence of
working along side senior colleagues
Our Practice is looking to strengthen our team to work along side
our Partners and work with our two experienced Practice Managers. We have leads to support the daily operations
of the practices. If you are passionate
about patient care and making a difference in peoples lives, we would love to
hear from you.
Job responsibilities
In conjunction with
the GP Partners, to manage and coordinate all aspects of managing the practice,
motivating and managing staff, optimising efficiency and financial performance,
ensuring the practice is compliant with all NHSE and CQC regulations and
achieves its long-term strategic objectives in a safe and effective working
environment.
Main duties of the job
The Lordswood Medical Group is a partnership operating over three
sites, it is a very successful practice offering a range of services to
population of 25,000. We are seeking an experienced
Business Manager to lead our team. Our aim is to provide the highest possible
standard of care support and we would like an individual to work along side our
7 Partners to achieve this aim. We are
part of Our Health Partnership, the UK's biggest GP Partnership.
The person we are looking for will have significant experience at a
senior level and be able to show successful strategic insight and evidence of
working along side senior colleagues
Our Practice is looking to strengthen our team to work along side
our Partners and work with our two experienced Practice Managers. We have leads to support the daily operations
of the practices. If you are passionate
about patient care and making a difference in peoples lives, we would Jove to
hear from you.
Job responsibilities
In conjunction with
the GP Partners, to manage and coordinate all aspects of managing the practice,
motivating and managing staff, optimising efficiency and financial performance,
ensuring the practice is compliant with all NHSE and CQC regulations and
achieves its long-term strategic objectives in a safe and effective working
environment.
About us
Lordswood Medical Group is one of the largest practices in OHP. Based in Harbourne, Birmingham we have a list size of 25,000 patients.
The team is led by 7 Partners and 2 experienced Practice Managers, there is an inclusive culture.
The practice thrives on change and delivery the best care for our patients
Job description
Job responsibilities
- To ensure that the Practice is
always delivering to the highest standard always ready for CQC
- To support a culture that is focussed on the delivery of very high standards of patient care
- To act as the Business lead for
all aspects of the building side of the business
- To ensure the profitability and
efficiency of the Partnership, in line with, NHS and legislative guidelines
- To provide strategic input to the
practice to ensure the delivery of an effective and efficient service at all
times whilst maximising profitability.
- To provide day-to-day management
of the practice management teams.
- Liaison with the wider Health
Partners (ICS) and other agencies whilst seeking to enhance opportunities for
business development.
- To ensure compliance with current
Health and Safety legislation.
- To successfully manage the
expectations of all business stakeholders whilst achieving mutually agreed
outcomes.
- To act as a key management link in the
PCN and interactions with other PCNs and OHP
- Overseeing
the day-to-day operations of the practice, ensuring staff achieve their primary
responsibilities.
- Management
of all clinical and administrative staff
- Line
management of the practice managers, reception managers, senior administrator,
practice nurse manager and salaried GPs.
- Managing
the recruitment and retention of staff.
- Establishing,
reviewing and regularly updating job descriptions and person specifications and
job plans for salaried GPs.
- Developing,
implementing and embedding an effective staff appraisal process
- Implementing
effective systems for the resolution of disciplinary and grievance issues.
- Maintaining
an effective overview of and ensuring compliance with HR legislation.
- Ensuring
all staff have the appropriate level of training to enable them to carry out
their individual roles and responsibilities effectively.
- Managing
the financial elements of the practice, including budgets, bank accounts,
accounting systems, petty cash, etc. seeking to maximise income and reduce
expenditure in conjunction with the partners
Job description
Job responsibilities
- To ensure that the Practice is
always delivering to the highest standard always ready for CQC
- To support a culture that is focussed on the delivery of very high standards of patient care
- To act as the Business lead for
all aspects of the building side of the business
- To ensure the profitability and
efficiency of the Partnership, in line with, NHS and legislative guidelines
- To provide strategic input to the
practice to ensure the delivery of an effective and efficient service at all
times whilst maximising profitability.
- To provide day-to-day management
of the practice management teams.
- Liaison with the wider Health
Partners (ICS) and other agencies whilst seeking to enhance opportunities for
business development.
- To ensure compliance with current
Health and Safety legislation.
- To successfully manage the
expectations of all business stakeholders whilst achieving mutually agreed
outcomes.
- To act as a key management link in the
PCN and interactions with other PCNs and OHP
- Overseeing
the day-to-day operations of the practice, ensuring staff achieve their primary
responsibilities.
- Management
of all clinical and administrative staff
- Line
management of the practice managers, reception managers, senior administrator,
practice nurse manager and salaried GPs.
- Managing
the recruitment and retention of staff.
- Establishing,
reviewing and regularly updating job descriptions and person specifications and
job plans for salaried GPs.
- Developing,
implementing and embedding an effective staff appraisal process
- Implementing
effective systems for the resolution of disciplinary and grievance issues.
- Maintaining
an effective overview of and ensuring compliance with HR legislation.
- Ensuring
all staff have the appropriate level of training to enable them to carry out
their individual roles and responsibilities effectively.
- Managing
the financial elements of the practice, including budgets, bank accounts,
accounting systems, petty cash, etc. seeking to maximise income and reduce
expenditure in conjunction with the partners
Person Specification
Qualifications
Essential
- Evidence of a commitment to continuing professional development
- Degree level certification
- Relevant management or finance qualification
Experience
Essential
- Experience and success of communicating with and managing people.
- Experience of working in teams; able to promote teamwork and employee satisfaction.
- Experience in managing complex financial budgets.
- Excellent negotiating and conflict management skills
- Planning skills and ability to prioritise.
- Previous experience in NHS GP Practice Management
- Experience of working in a multi-faceted environment at a senior level.
Desirable
- Experience of working with regulatory bodies.
- Experience in preparing for CQC inspections.
- Previous experience in supporting medical student teaching and or GP training.
- Previous experience in NHS GP Practice Management
Qualities
Essential
- Personable and approachable
- Self-motivated and confident able to work with minimal direction.
- Adaptable and innovative
- Enthusiasm, with energy and drive
- Gains respect by example, fairness. Integrity & leadership
- Trustworthy, honest, reliable, caring and sympathetic
- Proactive strategic thinking with a clear vision
- Confidential and conscientious
- Hard working, reliable and resourceful
- Willing to work flexible hours as necessary.
- Considered, steady approach.
- Diplomacy
- The ability and willingness to travel to meetings and courses.
Desirable
Person Specification
Qualifications
Essential
- Evidence of a commitment to continuing professional development
- Degree level certification
- Relevant management or finance qualification
Experience
Essential
- Experience and success of communicating with and managing people.
- Experience of working in teams; able to promote teamwork and employee satisfaction.
- Experience in managing complex financial budgets.
- Excellent negotiating and conflict management skills
- Planning skills and ability to prioritise.
- Previous experience in NHS GP Practice Management
- Experience of working in a multi-faceted environment at a senior level.
Desirable
- Experience of working with regulatory bodies.
- Experience in preparing for CQC inspections.
- Previous experience in supporting medical student teaching and or GP training.
- Previous experience in NHS GP Practice Management
Qualities
Essential
- Personable and approachable
- Self-motivated and confident able to work with minimal direction.
- Adaptable and innovative
- Enthusiasm, with energy and drive
- Gains respect by example, fairness. Integrity & leadership
- Trustworthy, honest, reliable, caring and sympathetic
- Proactive strategic thinking with a clear vision
- Confidential and conscientious
- Hard working, reliable and resourceful
- Willing to work flexible hours as necessary.
- Considered, steady approach.
- Diplomacy
- The ability and willingness to travel to meetings and courses.
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
