Digital Transformation Lead - KEN PCN

Job description

Job responsibilities

Key Responsibilities and Duties:

First point of contact for PCN Practice Managers regarding delivery of PCN projects/schemes.

Co-ordinate the delivery of enhanced services and other service submissions on behalf of the PCN.

Support the induction of new PCN staff.

Management and administrative support of monthly meetings, including organising and taking minutes.

Provide project management support for new and existing opportunities

Finance:

To monitor and check the accuracy of submissions for Enhanced Services on behalf of the PCN and ensure that all claims are submitted on a monthly and quarterly basis and payment made and received.

Liaise with the RHA Finance team to monitor PCN expenditure and identifying significant deviations from plan.

Organisational:

To oversee the administration of PCN.

Support the PCN Clinical Director to develop strategic and operational planning processes to support the PCNs objectives.

Support PCN Clinical Director with writing business and development plans as required.

IM&T

Ensure PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance.

Welfare:

Organise PCN events

Working Relationships: to work as a flexible member of the PCN, providing support to other team members when necessary.

To take an active role in the development and embedding of PCNs culture, values and reputation as providers of high-quality services.

Encourage supporting staff to collaborate through sharing information and intelligence across different activities.

Confidentiality

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to practice staff and other healthcare workers. They may also have access to information relating to member practices as business organisations. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with individual practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the PCN as part of this employment, such training to include:

Participation in an annual individual performance review by the Clinical Director in conjunction with RHA, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post-holder will strive to maintain quality within the organisation, and will:

Alert other network team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the network team members by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Effectively manage own time, workload and resources and report these to the Clinical Director.

Communication

The post-holder should recognise the importance of effective communication within the organisation and will strive to:

Communicate effectively with other team members.

Communicate effectively with outside agencies and other stakeholders.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

• Degree or equivalent level education OR ability to demonstrate competency at this level

Desirable

• Project Management Certificate (Quality Service Improvement and Redesign (QSIR) or Prince 2)

Experience

Essential

• Demonstrable experience of general practice and primary care
• Demonstrable experience in successfully supporting delivery of new initiatives
• Knowledge of budget management
• Experience of developing and managing relationships with a variety of clients, stakeholders

Desirable

• Significant and demonstrable management experience in the NHS
• Experience of increasing participation in an initiative through communication and engagement.
• Local knowledge

Knowledge & Skills

Essential

• Significant and demonstrable knowledge and understanding of PCN networks and their priorities.
• Exceptional organisation and administrative skills
• Word processing skills
• Knowledge of Microsoft Office Software / Outlook / PowerPoint and Excel
• Good oral and written communication skills

Desirable

• A general understanding of the NHS and the way it works both locally and nationally.
• Understanding of social care
• Clinical systems experience
• Experience in business planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Our Health Partnership

Address

Oaks Medical Practice

199 Shady Lane

Birmingham

B44 9ER

Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)