Job responsibilities
Part 1: Job Profile
Background
The demand for psychosocial care
for SSCH families has increased significantly over the last 5 years, with specific
need for mental health and wellbeing care. The launch of our Specialist
Bereavement Service has reached families previously unknown and increased the
psychosocial services caseload further. As
the number of families needing care has increased substantially, it is
essential to ensure the sustainability of the services maintaining timely
access to therapies and counselling, and quality of care for all. A 12-month plan
has been mapped to achieve this and ensure sustainability.
SSCH serves four ICB areas, with
hospice buildings in Surrey and South West London. SSCH do not have a physical
base in North West London ICB (NWL), and it is evident from data analysis that
engagement in psychosocial services is lower than in all other ICBs. Alongside
initiatives to ensure sustainability, the 12-month plan includes a pilot of psychosocial
groups and events, counselling and therapies delivered in community hubs in
NWL.
Main purpose of job
1.
Co-ordinate
the design and implementation of new therapeutic group interventions for SSCH
families over the next 12 months.
2.
Support the design
and pilot of the community counselling and therapies service in community hubs
in NWL ICB.
Key performance indicators:
Successful launch of new groups
and events.
Family member engagement in therapy groups, reducing demand on
individual interventions.
Improvement in wait times for counselling and therapies.
Attendance at family events in NWL with increased accessibility
Safe delivery and take-up of therapies/counselling in NWL
community hubs.
A final report detailing impact, learning
and recommendations will be shared with appropriate stakeholders.
Work relationships
This role sits in the Care Events Team,
and will involve work specifically with:
The Counselling Team
The Therapies Team
The West London sub-team of counsellors, therapists and family
support worker(s).
The person in role will attend the
weekly Care Events meeting, Specialist Psychosocial MDT and contribute towards
the Counselling and Therapies Team meetings.
The role involves working with the
wider care directorate, and networking with other local services and venues, to
enhance knowledge and understanding, and to support the quality improvement of
SSCH services in NWL.
Part 2: Main duties and key responsibilities
1. Design and co-ordinate the implementation
of 14 new therapeutic group interventions for SSCH families over the next 12
months.
Take leadership of 3 groups: Breathe, Chill Bean Virtual
Grandparents Group and the Aunts, Uncles and Adult Siblings Virtual Group,
creating the materials and facilitating the groups with families.
Support and coordinate those who are leading the other 12 new
therapeutic groups with administrative support and guidance: Flourish, Bereaved
Flourish, Sensory Move and Groove, GTEP, Bereaved Counselling Group for Parents
of Over 1s, Bereaved Counselling Group for Parents of Under 1s, Virtual Teen
Bereavement Group, 3 day Grief Workshop for Siblings, Family Friends Webinar,
Ages & Stages Webinar, Schools Webinar, Employers Webinar
Support the Lead Facilitators to create appropriate content and
materials to advertise new group interventions on the SSCH website and
upload/design the content.
Co-ordinate the self-referral pathway for the new groups on the
SSCH website through processing referrals as they arrive, directing for risk
assessment and conducting risk assessments with families.
Create events on Eventbrite to allow communication about groups
and events to be delivered to families in a professional and consistent manner.
Ensure tasks set out in the Lead Facilitator checklist are
complete, including record of attendance entered by the therapist/counsellor as
an Event on the Care Database.
Utilise counsellor/therapist expertise to inform/oversee group
criteria, objectives and evaluation of each group, ensuring details are
accurate in the Catalogue.
Include appropriate evidence-based and trauma-informed approaches
to meet
the emerging needs of SSCH
children and families.
Promote the psychosocial groups and events at MDTs, counsellor
meetings and therapy meetings, identifying families who may benefit.
Identify training requirements in staff members and volunteers facilitating
groups.
Work alongside the Psychosocial Leads and Head of Psychosocial
Services in addressing issues arising in project areas.
Communicate new group initiatives with the wider organisation via
Constellation, policy and guidance.
Support the therapeutic design and delivery of social family
events in NWL.
Collate data regarding engagement and impact of the new groups in
a short monthly report/presentation for the Head of Psychosocial Services and Psychosocial
Leads.
2. Design and implement a community
counselling and therapies service in local settings in NWL ICB.
Support those implementing community therapy/counselling work with
a client through the following tasks.
Audit the counselling and therapy waiting list to identify
families appropriate for a community hub therapy/counselling and identify
appropriate locations.
Attend MDT and counsellor/therapy meetings to identify families at
point of offer/referral.
Create a list of essential and desirable specifications for
community venues for the Strategy and Partnership Team to locate appropriate
venues.
Co-ordinate and source equipment required for delivery of
counselling/therapies in a community venues.
Ensure appropriate safety training, for example regarding
lone-working, professional boundaries.
Ensure risk assessments are in place for the safe and effective
delivery of community hub psychological interventions, ensuring this is in
place for each hub.
Create a checklist for therapists/counsellors delivering community
hub sessions.
Help achieve a fresh understanding
of the needs of families in NWL communities, to ensure the support is
accessible, meaningful and effective through supporting research.
Work with the PR and Comms team to inform and update SSCH families
and the wider organisation of new community offer.
Collate data regarding engagement and impact of community
interventions in a short monthly report/presentation for the Head of
Psychosocial Services and Psychosocial Leads.
3. Leadership
Role model our commitment to cultivating diversity and inclusiveness, placing value
on leveraging the rich array of perspectives and experiences that make up our
diverse communities.
Ensure innovation in psychosocial
services flourishes through actively incorporating a wide array of insights and
practices.
Work with team leaders to create an
environment where differences are not just recognised, but are integral to the
fabric of our operations.
Adhere to SSCH policies and procedures.
a)
Other duties
The
post holder must be able and willing to get to Shooting Star House in Hampton,
and on occasion to Christophers in Guildford.
The post holder will need to travel extensively throughout NWL and less
frequently in other parts of Surrey and South West London
The post holder will be required to apply for an enhanced Disclosure and
Barring Service check
b)
Mandatory
Criteria
The post holder
will be working in a developing environment and they will therefore be expected
to undertake other appropriate duties as required for the effective operation
of Shooting Star Childrens Hospices.
1. Professional
Codes of Conduct
The post holder
will be required to respect professional codes of conduct and practice relevant
to their role, as appropriate
2. Health and
Safety
Be responsible
for health and safety in the area under their control and ensure that they are
familiar with Shooting Star Childrens Hospices policy on health and safety at
work.
3. Mandatory Training
The post holder will attend
all mandatory training relevant to their role
4. Our values and behaviours
Shooting Star
Childrens Hospices is a leading childrens hospice charity for babies,
children and young people with life limiting conditions, and their families.
We require that all of our staff share our common values and display behaviors
that will enable us to achieve our goals.
Professionalism
we will safeguard our families, each other and our organisation by working
to ethical and professional standards at all times.
Respect
We will treat each other with the utmost respect.
Integrity
We will be open, honest and transparent in all that we do.
Diversity
We will respect individuality and ensure inclusion and fairness to all.
Excellence
We will strive for excellence in all that we do.
Behaviours Framework
Shooting Star Childrens Hospices is committed to ensuring the welfare
and safety of children and young people. All staff members are expected to
adhere to our safeguarding policies and procedures. This includes undergoing
appropriate training, following reporting protocols for any concerns related to
child welfare, and promoting a safe and supportive environment for children and
young people. We are committed to equal opportunities and consider all
applicants in line with the Rehabilitation of Offenders Act 1974.
Before commencing
employment, successful candidates will be required to provide satisfactory
references and undergo a Disclosure and Barring Service (DBS) check
