Job summary
The Integrated Neighbourhood Team MDT Co-ordinator Team Leader will facilitate the personalised delivery of care for complex and
long-term condition patients. They will focus on personalised care plans and demonstrate knowledge of local resources that can help the patient self-manage where
possible.
We recommend 1 WTE Band 6 MDT Coordinator Team
Leader to cover six Merton practices to meet the needs of the local population
and to ensure the safe and high-quality care of complex patients.
The post holder would be expected to have
responsibility for a specific Integrated Neighbourhood Team / cluster and for
specific MDT meetings, acknowledging that the size and needs of each cluster is
varied. They will be expected to cover other areas for periods of leave and
ensure that there is support during weekday core working hours, liaising across
practices to ensure MDT attendance from the co-ordinators and other key members
of the MDT.
Main duties of the job
Ensure successful multidisciplinary working by
planning, coordinating and facilitating MDT meetings, ensuring attendance and
outcomes within each practice within an INT, working with all partners relevant
to the MDT, including practice administrators to support this.
Provide administrative support before, during
and after the meetings; including supporting the onward referral and
communication across agencies, key to this is having the most up-to -date
position regarding the patient from RIO and GP practice system.
Support the development and sharing of care
plans for patients with complex needs, frailty or end of life care.
Support data collection and audit of services,
working closely with stakeholders across health, social care and the voluntary
sector as appropriate to support review and improvements in delivery and
outcomes.
Attendance to 100% MDT Coordinator meetings is
essential.
Ensure a fair split of workload tasks.
To link with other services inside and outside
of meetings (e.g. HARI, MERIT, CLCH etc).
To support adequate preparation by all relevant
members for meetings (as agreed by the groups standard operating procedures and
Terms of Reference).
Maintain a good relationship with the MDT and
other potential representatives and contributors (e.g. secondary care, mental
health services).
Appropriate access to key IT systems should be
in place.
About us
Merton Health Limited (MH) is a dynamic GP Federation established in February 2015 to deliver quality healthcare to Merton's residents. Born from a commitment to innovation and collaboration in General Practice, MH unites 21 local member practices dedicated to robust community healthcare.
Our mission is to bring healthcare services closer to home for Merton's population. By working closely with partners across Merton and surrounding areas, we ensure comprehensive, accessible care for all registered patients. Most of our services are commissioned by South West London ICB, making them widely available to every patient registered with a GP in Merton.
Job description
Job responsibilities
Integrated Neighbourhood Teams (INT) MDT Co-ordinator Team Leader
Outline case
The purpose of this role is to facilitate the personalised
delivery of care for complex and long-term condition patients. With a focus on personalised
care plans and a knowledge of local resources that can help the patient
self-manage where possible.
Outline
Role of the INT MDT Co-ordinator Team Leader
Ensure successful multidisciplinary working by
planning, coordinating and facilitating MDT meetings, ensuring attendance and
outcomes within each practice within an INT, working with all partners relevant
to the MDT, including practice administrators to support this.
Provide administrative support before, during
and after the meetings; including supporting the onward referral and
communication across agencies, key to this is having the most up-to -date
position regarding the patient from RIO and GP practice system.
Support the development and sharing of care
plans for patients with complex needs, frailty or end of life care.
Support data collection and audit of services,
working closely with stakeholders across health, social care and the voluntary
sector as appropriate to support review and improvements in delivery and
outcomes.
Attendance to 100% MDT Coordinator meetings is
essential.
Ensure a fair split of workload tasks.
To link with other services inside and outside
of meetings (e.g. HARI, MERIT, CLCH etc).
To support adequate preparation by all relevant
members for meetings (as agreed by the groups standard operating procedures and
Terms of Reference).
Maintain a good relationship with the MDT and
other potential representatives and contributors (e.g. secondary care, mental
health services).
Appropriate access to key IT systems should be
in place.
Requirement
We recommend 1 WTE Band 6 MDT Coordinator Team
Leader to cover six Merton practices to meet the needs of the local population
and to ensure the safe and high-quality care of complex patients.
The post holder would be expected to have
responsibility for a specific Integrated Neighbourhood Team / cluster and for
specific MDT meetings, acknowledging that the size and needs of each cluster is
varied. They will be expected to cover other areas for periods of leave and
ensure that there is support during weekday core working hours, liaising across
practices to ensure MDT attendance from the co-ordinators and other key members
of the MDT.
Job description
Job responsibilities
Integrated Neighbourhood Teams (INT) MDT Co-ordinator Team Leader
Outline case
The purpose of this role is to facilitate the personalised
delivery of care for complex and long-term condition patients. With a focus on personalised
care plans and a knowledge of local resources that can help the patient
self-manage where possible.
Outline
Role of the INT MDT Co-ordinator Team Leader
Ensure successful multidisciplinary working by
planning, coordinating and facilitating MDT meetings, ensuring attendance and
outcomes within each practice within an INT, working with all partners relevant
to the MDT, including practice administrators to support this.
Provide administrative support before, during
and after the meetings; including supporting the onward referral and
communication across agencies, key to this is having the most up-to -date
position regarding the patient from RIO and GP practice system.
Support the development and sharing of care
plans for patients with complex needs, frailty or end of life care.
Support data collection and audit of services,
working closely with stakeholders across health, social care and the voluntary
sector as appropriate to support review and improvements in delivery and
outcomes.
Attendance to 100% MDT Coordinator meetings is
essential.
Ensure a fair split of workload tasks.
To link with other services inside and outside
of meetings (e.g. HARI, MERIT, CLCH etc).
To support adequate preparation by all relevant
members for meetings (as agreed by the groups standard operating procedures and
Terms of Reference).
Maintain a good relationship with the MDT and
other potential representatives and contributors (e.g. secondary care, mental
health services).
Appropriate access to key IT systems should be
in place.
Requirement
We recommend 1 WTE Band 6 MDT Coordinator Team
Leader to cover six Merton practices to meet the needs of the local population
and to ensure the safe and high-quality care of complex patients.
The post holder would be expected to have
responsibility for a specific Integrated Neighbourhood Team / cluster and for
specific MDT meetings, acknowledging that the size and needs of each cluster is
varied. They will be expected to cover other areas for periods of leave and
ensure that there is support during weekday core working hours, liaising across
practices to ensure MDT attendance from the co-ordinators and other key members
of the MDT.
Person Specification
Qualifications
Desirable
- Educated to degree level or relevant qualification or comparable experience.
Communication
Desirable
- Communication
- > Develop and maintain communication with people about difficult matters and/or in difficult situations.
- > Identifies the impact of contextual factors on communication.
- > Adapts communication to take account of others culture, background and preferred way of communicating.
- > Provides feedback to others on their communication where appropriate
- > Shares and engages thinking with others.
- > Maintains the highest standards of integrity when communicating with patients and the wider public.
- Personal and people development
- > Develop oneself and contribute to the development of others
- > Assesses how well met last years objectives and helps set this years.
- > Assesses self against KSF outline.
- > Takes responsibility for meeting own development needs.
- > Identifies development needs for others emerging work demands and future career aspiration.
- > Enables opportunities for others to apply their developing knowledge and skills.
- > Actively provides learning and development opportunities to others
- > Actively contributes to the evaluation of the effectiveness of others learning / development opportunities and relates this to others.
- > Ensures all employees managed have annual appraisals and personal development plans in place and comply with mandatory training.
- Health, safety and security
- > Monitor and maintain health, safety and security of self and others.
- > Looks for potential risks to self and others in work activities and processes.
- > Manages identified risk in the best way possible.
- > Works in a way that complies with legislation and trust policies and procedures on health, safety and risk management.
- > Takes action to manage an emergency, calling for help immediately when appropriate.
- > Reports actual or potential problems that may put health, safety or security at risk and suggests solutions.
- > Supports and challenges others in maintaining health, safety and security at work.
- Service improvement
- > Contribute to the improvement of services.
- > Discusses with team the likely impact of changing policies, strategies and procedures in practice. Also about changes the team can make and how to make them effective.
- > Takes on new work and make changes to own work when agreed, requesting relevant help if needed.
- > Supports colleagues in understanding and making agreed changes to their work.
- > Evaluates own and others work when needed.
- > Make suggestions to improve the service.
- > Constructively identifies where new ways of working, polices or strategies are having a negative impact on the service given to users or the public.
- Quality
- > Contribute to improving quality.
- > Promotes quality approaches making others aware of the impact of quality.
- > Understands own role, its scope and how this may change and develop over time in developing a high-quality organisation.
- > Reviews effectiveness of own team and helps and enables others to work as a team.
- > Prioritises own workload and manages own time in a manner that maintains and promotes high quality.
- > Evaluates the quality of own and others work in own area and raises quality issues and related risks with the appropriate people.
- > Supports changes in own area that improves the quality of systems and processes.
- > Takes appropriate action when there is a persistent problem with quality.
- Support equality and value diversity
- > Challenges bias, prejudice and intolerance if appropriate or brings it to the attention of a manager
- > Uses plain language when carrying out duties
- > Aware of the impact of own behaviour on others.
Experience
Essential
- Experience in an office environment.
- Previous experience in a health care setting.
- Knowledge of priorities for health and social care services including for example, reablement and safeguarding.
Desirable
- Experience of working as an MDT Coordinator.
Person Specification
Qualifications
Desirable
- Educated to degree level or relevant qualification or comparable experience.
Communication
Desirable
- Communication
- > Develop and maintain communication with people about difficult matters and/or in difficult situations.
- > Identifies the impact of contextual factors on communication.
- > Adapts communication to take account of others culture, background and preferred way of communicating.
- > Provides feedback to others on their communication where appropriate
- > Shares and engages thinking with others.
- > Maintains the highest standards of integrity when communicating with patients and the wider public.
- Personal and people development
- > Develop oneself and contribute to the development of others
- > Assesses how well met last years objectives and helps set this years.
- > Assesses self against KSF outline.
- > Takes responsibility for meeting own development needs.
- > Identifies development needs for others emerging work demands and future career aspiration.
- > Enables opportunities for others to apply their developing knowledge and skills.
- > Actively provides learning and development opportunities to others
- > Actively contributes to the evaluation of the effectiveness of others learning / development opportunities and relates this to others.
- > Ensures all employees managed have annual appraisals and personal development plans in place and comply with mandatory training.
- Health, safety and security
- > Monitor and maintain health, safety and security of self and others.
- > Looks for potential risks to self and others in work activities and processes.
- > Manages identified risk in the best way possible.
- > Works in a way that complies with legislation and trust policies and procedures on health, safety and risk management.
- > Takes action to manage an emergency, calling for help immediately when appropriate.
- > Reports actual or potential problems that may put health, safety or security at risk and suggests solutions.
- > Supports and challenges others in maintaining health, safety and security at work.
- Service improvement
- > Contribute to the improvement of services.
- > Discusses with team the likely impact of changing policies, strategies and procedures in practice. Also about changes the team can make and how to make them effective.
- > Takes on new work and make changes to own work when agreed, requesting relevant help if needed.
- > Supports colleagues in understanding and making agreed changes to their work.
- > Evaluates own and others work when needed.
- > Make suggestions to improve the service.
- > Constructively identifies where new ways of working, polices or strategies are having a negative impact on the service given to users or the public.
- Quality
- > Contribute to improving quality.
- > Promotes quality approaches making others aware of the impact of quality.
- > Understands own role, its scope and how this may change and develop over time in developing a high-quality organisation.
- > Reviews effectiveness of own team and helps and enables others to work as a team.
- > Prioritises own workload and manages own time in a manner that maintains and promotes high quality.
- > Evaluates the quality of own and others work in own area and raises quality issues and related risks with the appropriate people.
- > Supports changes in own area that improves the quality of systems and processes.
- > Takes appropriate action when there is a persistent problem with quality.
- Support equality and value diversity
- > Challenges bias, prejudice and intolerance if appropriate or brings it to the attention of a manager
- > Uses plain language when carrying out duties
- > Aware of the impact of own behaviour on others.
Experience
Essential
- Experience in an office environment.
- Previous experience in a health care setting.
- Knowledge of priorities for health and social care services including for example, reablement and safeguarding.
Desirable
- Experience of working as an MDT Coordinator.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
